Reviews for Easirent in Edinburgh
- All reviews 100%
Apr 17 2017
Cons: The car that i reserved was not available. After waiting 1.5 hrs in line or for my car the manager said I could have another car. Then an hour into the trip an alert came on the dash for 'AdBlue'. Upon research the car would fail to start after the level of AdBlue was low enough. Sure enough I had to go way out of my way for this unexpected problem for which they said they would reimburse me (to which I have not yet been reimbursed). Then I was quoted at a £80 less than what I was charged. This again was a problem on their side because I had waived the liability and put a deposit on the car so I should not have been charged that £80. When I talked to the person about getting that taken care of, she said she didn't know how to go about that and would email me the next day. Of course, the day has come and gone and no email. So very disappointed with my rental experience.
Mar 25 2017
Cons: Nasty staff, insisted on charging AmEx $1200 deposit
Mar 18 2017
Mar 14 2017
Pros: The car was small and easily negotiated UK's one track roads.
Cons: I didn't like the fact Kayak quoted one price and the company quoted quite another upon arrival at the rental counter. I was quoted GBP 104.74 and ended up paying GPB 284.69. I had research my auto insurance coverage using my VISA card and planned to use it instead of the car rental company's insurance. Easirent said that if I used VISA I would have to put the full cost of the vehicle on my card of GBP 15,000! Needless to say that would have taken most of my cards limit leaving nothing for other trip expenses. I was literally forced into buying their insurance. This should have been communicated by Kayak! The car I rented was a Kia Picanto that had been damaged in a side-swipe. I made sure I took plenty of pictures before I left the lot.