Reviews for Easirent in Edinburgh
- All reviews 100%
Sep 21 2017
Terrible pick up, easy drop off.
Pros: Car itself was fine. Drop off easy
Cons: Had to upgrade as car advertised for 7, couldn't fit 6. Lots of add ons so price deceptive. Long wait outside. Cars not ready on arrival
Sep 11 2017
Pros: The price was very affordable.
Cons: The wait time to pick up our car was about an hour. They tried to scare us into buying their insurance even though we said our credit card company insures rental cars up to the full value of the car. We booked two car rentals because 6 of us were traveling together. The car I paid for had no problems with returning the car. However, the car that my friend paid for - the employees gave him a hard time over a scratch (very hard to see) that he definitely did not put on the car. After explaining that he had no problems with the car and did not put the scratch on it, and that the person reviewing the car before we drove it away probably didn't mark it down (because it was hard to see), the employees made him feel like it was his fault, saying he should've made the car reviewer document every single, little scratch on the car because he chose to opt out of the company's insurance. As it might be expected, this was not a great ending to a great trip.
Sep 9 2017
Cons: Picking up at this rental facility is pretty nightmare-ish. Don't rent from this location unless you have plenty of time that day. It took some people over an hour to get their car. People were driving up dropping off cars and then they had to be vacuumed, washed and immediately rented out again. The poor employees looked so harried. Car and all that was good though.
Sep 5 2017
Cons: I was really upset with this company, I can`t rent a car and this change all my plans. When I arrive there the category which I was rent was unavailable, just there was cars more expensive. They want sell a car more expensive, not to mention the absurd value they were charging as deposit, 1500.00 pounds different from other companies that only make a temporary deposit around 200 pounds. With such a high value, my card would not have enough limit in my country's currency to rent a car. I lost my money doing Allianz insurance and it really made me very upset, I would like to receive a refund for the insurance NOT USED. The office is so small and crowded