Pros:Easy drop offCons:Double charged for alternate location drop off. Over charged for car seat. Didn’t have my car type, “upgrades” to a car from an SUV that I couldn’t fit my family in. Downgraded to a mini van to fit family but didn’t change price.Reviewed Jun 30 2019
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4.8
Pros:The vehicle was fineCons:Too many hidden charges. Classic “bait and switch”. Locations were inconvenient.Reviewed May 16 2019
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2.8
Pros:Nothing. Even though staff were reasonably polite. I was charged an additional 98 pounds because I rented through a US website. In addition, they did not accept the third party insurance I had bought so I had to "block" 1,500 pounds on my credit card - which will take up to 28 days to releaseCons:Upfront information that I would have these additional expenses. Car was not ready on time and it was not clean (smelt of cigarettes)Reviewed Apr 27 2019
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2.4
Pros:Nothing to like about this companyCons:Took 2 hours to get the car, there were only three others in front of usReviewed Jun 25 2018
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