Reviews for Economy Rent a Car in Auckland
- All reviews 100%
Feb 22 2017
Pros: Car gave a nice drive.
Cons: We feel that we were falsely led by their ads. We thought Economy was the same as the US Economy car rental we are familiar with. They said they were off site, but we assumed we would have a free airport pickup. They charged after the fact. Charged 3.5% for cc payment which wasn't stated up front. When we wanted to pay cash, they said they had no change, and no maps. Kind of fly by night. The car was old, radio didn't work, arm rest between seats was torn up, and car had over 100,000 km. They didn't seem very professional or servicible.
Feb 2 2017
Pros: Absolutely nothing!
Cons: Let start with they had moved between the time I booked and the time I arrived and there was no communication stating that fact. Then we'll move to the vehicle, it was obviously bought at an auction of some kind, it was filthy, couldn't see through the wind screen, the windshield wipers barely worked. It smelled like there had been a toga party in it, upholstery was dusty and smelled like an ashtray. I wanted to say something but it was the single van in the fleet! After doing a bit of research, I found that this wasn't even that good of a deal. They should not be a Kayak vendor!
Jan 4 2017
Pros: Its the worst rental car service i have ever encountered. They didnt come to pick me at the airport. I have to book a taxi to the address written in my confirmation sheet but its just an empty factory. I had to book a shuttle to and fro my hotel and cost me double. Worst is the telephone i called them more than 20 times its just go to the machine what a waste of money. I will definitely make complain to the NZ authorities when i reach home. I really hope u can refund back my deposit and booking fee thank you
Jan 1 2017
45 mins and no pickup!!
Pros: This after 2 calls to their office