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Very nice and clean room and facilities. Desk associate very rude. This is a terrible way to treat guests. And your company cannot expect to have customers return when the desk associate behaves with such an awful attitude toward the customers.
The room was ready when we got there, and the morning staff was very professional. Sticky bathroom floor, lack of non smoking rooms, evening staff were not accommodating.
Friendliest staff on earth. Well designed floorplan, well decorated, excellent security, week day braeakfast to die for. Weekend breakfast leaves a lot to be desired. 'Kids Free' has attracts sports competition-minded families with money to invade each weekend, causing running the halls all night, shouting, forget pool and hot tub, unruly and unsupervised while mom and dad booze it up in the breakfast room leaving the pre-teens to disturb everyone. Many people complained.
excellent service with excellent staff at an excellent location for our destination. none
Everything except my wife getting locked in the room when the door lock failed!!!!!!! The Door lock that Failed, trapping my wife in the room. I am a mechanical engineer, and had all the Hotel staff trying to figure out how to get my wife out of our room, they had no way to get her out. they called the manager or whoever, and I, with their permission broke down the door of the room to get her out!!!!!!, The staff was helpful but had no idea how to get her out. I let them know how to break down the door, with minimum damage. Thank god there wasn't a fire or other emergency!!!!!!!!!!!!!!!!!!!!!!!!! John Seaber, 132 Strickler Run Drive, Columbia, Pa. 17512 717-285-3454 email@example.com
In town for 35th reunion at EHS. Very convenient location, with supporting restaurants and shopping nearby. Room was spacious and clean. Nice breakfast selection as well. Priced fairly high, although it seems that most in the area were a bit higher than expected.
Nice clean room...great breakfast!
one night stay ...it was ok They did not have a restaurant on the premises and the breakfast was so busy you could hardly get near the food ,we ended up leaving and going out to breakfast..
The property was OK. The people were fantastic, some of the best attitudes I have ever encountered at a hotel. The room was shabby, the bathroom was tiny and awkward, there was dirt and grime in places it shouldn't have been, the drain on the tub wouldn't stay open and there was mold in the shower and other areas of the bathroom. Overall it was "OK" at best. The staff and their attitudes were definitely the highlight of the stay.
Price and value Boring staff
The close distance to Six Flags in New England. CLose distance to the highway. The breakfast was superb but little expensive. The parking was very close to the hotel room.
The amenities provided were excellent for me and my family. Keep it up.
The Check in guy was great!
The location was very convenient for an appointment I had in the area that weekend.
good for stop over for local visit or pass thru
price the room was small - not enough table room
The room was charged to a wrong credit card (not mine). They swiped my card and then I was billed again at a much lower rate. They corrected it.( I paid $53.39 RR billed me 42.01) It was pending on my credit card and after I called Red Roof I was told that it had been canceled.
Very helpful staff. Rooms are big and clean. Very convenient location - just off the interstate with lots of shops and restaurants nearby. Hotel was good but some guests were noisy (Six Flags employees?) - talking outside and knocking on each others' doors into the night.
When I booked was told no ground floor room.When I got there I rec'd the same answer but I told them I would like to bring my dog's crate inside. I was given ground floor room. thank you. The clients were a little noisy as I went in my room, but the room was well insulated against the noise.
Had a great weekend at this hotel , wonderful staff and beautiful rooms !
Ryan at front desk was extremely pleasant and professional. impossible to find restaurants after dark due to the serpentine street patterns inability to select my category as a traveler: two people travelling together, none of the choices given.
no much Never been to ANY hotel where I could not get shampoo or toothpaste. Couldn't even buy it! Never again.
The price was sufficient for what I needed. The room was only marginally clean, which made me feel uncomfortable using the shower and sleeping under the blankets. Both appeared slightly "used".
Motel has easy accessibility to highways and was pet friendly. Does charge a pet fee, it was waived because I mentioned this but I do not pay pet fees at otehr motels
Location was good. All necessities, restaurants, pharmacies, even auto parts were within one mile. Staff charged $163.00 when quoted price was $148 with tax. Told that room was smoking and an ashtray was provided. When checking out staff had a fit because they then said room was "non-smoking". Housekeeping tried to barge into room 3 times when told to wait because I wasn't dressed. Trip was fine, but the staff there need to learn to speak English.
Was ok for the price and location
Every time I stay there. There's a problem Was told they would save my room for the next day they took all my stuff out of the room and threw away 30 dollars worth of food. Disgusted
I was happy the room didn't have any bad smells. Seemed pretty clean. Cracker Barrel was just down the road. Price was right. Outside the sliding glass doors to the room there was a huge amount of cigarette butts all over the ground. Gross. Breakfast was not very impressive, coffee was awful.
Location Breakfast was covered in paper plates. One side of toaster don't work. Front desk manager very rude. Rooms has syringe in draw as well as pill bottles. As a customer you want to make sure they at least have a good hospitality.
Friendly staff, rooms decent Tv kept going off and on.,
This guest did not leave comments about this hotel.
The 'secure back door' was never locked. Room service did not make beds (they don't offer that?!) Key cards had to be reactivated every night when we couldn't get in our rooms. Hotel clientele was very 'adult and inappropriate'. Very uncomfortable.
Convenient to highway. Allows pets. Room was spacious and comfortable and had fridge and microwave. Fitness center equipment was out of order.
The hotel was a great place to stay for the price. We found the room clean and spacious with everything one would need. It had a fridge,microwave,coffee maker,hair drier, flatscreen TV and a comfy bed. The location was ok.It was right off of the highway. We didn't dislike anything. This hotel was a good yet affordable place to stay.
This guest did not leave comments about this hotel.
Price location breakfast
The staff was courteous, the rooms were very clean, and the location was central to a variety of attractions. It's suited my needs and my budget extremely well. The room had a bad smell upon entering, so we were forced to use body spray to freshen it up until we could get room deodorizer from the housekeeping staff. Also, the pillows were small and hard, so I would recommend bringing your own if possible. Other than that, I had absolutely no complaints about the room, the staff, or the amenities.
Clean fresh smelling room with comfortable bed Hall way carpet needs changing
DAYS INN IS A VERY NICE HOTELS AND I WILL GO BACK. NICE HOTELS.
Just the location The appearance, the entrance to the hotel didn't lock. The hotel is renovating so 65% of the room were left open and dark. I will not be going back to this hotel.
Clean, great atmosphere, and convenient amenities. Fairly quiet considering it is near the airport. Ice machine on our floor was out of order as well as one of the elevators. Shower door in our room did not seal shut all the way, resulting in water all over bathroom floor. The woman at the front desk told us to use our towel to dry it up and had new dry towels brought to us.
Loved the spacious and thoughtful layout of the rooms, the cleanliness, and the amenities.
Because we booked on "Bookaroom" we got charged $60.00 more. Call them directly - don't use kayak or an online
The staff was so attentive and eager to please but not overbearing. They treating us with such respect and help me out when I needed it. Also saw them doing the same for all the other guests. I liked everything
Smelled mold in the room not clean left after 10 minuets voided my reservation
The hotel was well located for our purposes. We were attending a wedding in the area. The hotel was not very clean. The bathrooms were dirty and there were not enough pillows for our family. We asked for more, but the front desk told us that there weren't any more available. There was a basic breakfast provided, but it was taken down earlier than indicated by the desk.
Good location, staff was friendly and helpful Room was dated. Sink had cracks, floor tiles terribly worn. Breakfast normally is decent in LaQuintas, but today waffle batter had a sour taste
Clean but light on toiletries. I did really enjoy the relaxing screensaver on the TV after a long trip. Great deal for someone just looking for a place to stay, get up and go. Seems popular with flight crews. I also liked that the hot water for tea has a separate source and is untainted by coffee. That is a rarity in the hotel breakfast bars. In fact, given a choice of hotels for another night, I came back. I hate it when the tea water tastes like coffee.
Convenient shuttle to and from the airport. There were stains on the bedding. And a hotel employee was banging on my door at 6:30am and before I could even get up she used her key and started letting herself in! Luckily the latch was on and she couldn't open the door, and she finally yelled 'oops, wrong room. Sorry.' It was awful.
Hotel efficiently set up for the traveler. Older but well maintained. (have stayed at several other hotels in the area-- of comparable price but not of equal quality) Liked that there was an actual wall thermostat to control heat/cool, the remote had a guide button, their computer had shortcuts to easily print out boarding passes, it was clean behind the bed/ bedside tables!, ..... Re breakfast: wish the hotels would use paper plates/cups and have more wholesome wholegrain breakfast items.
A good balance breakfast. Punctual shuttle to airport. Comfortable bed.Good shower water pressure. Booked a non smoking room, and got a non smoking room on a smoking floor. Assured by desk clerk that the room would not have a smoke smell. Wrong. A non-smoking room on a floor of smoking rooms and hallway is going to smell like tabacco smoke. While the offer was for a non-smoking room, I had no choice but to accept the reservation. However, I find it a bit deceiving not to fully explain/disclosed that a non-smoking room is on smoking floor until upon arrival. Due to this experience, I will not recommend La Quita.
Great value. location
If you need to stay close to the Hartford-Bradley airport this is the place to stay. They have a goof breakfast and free transportation to and from the airport including the rental car facilities. Great value. Nothing.
Clean and comfortable
Good place to sit down relax and wait for your flight and stay in the hotel and grab a bite to eat was perfect for my situation waiting for my flight.
They claimed that they had not received the reservation information from Bookings.com. After a phone call to Bookings.com, they finally gave me a handicapped room as that was the only room available. The price of the room was exhorbitant for the level of quality.
The gym (free headphones provided). The location was close to the highway. Outdated hotel. Stayed at a Double tree in Binghamton NY 2 weeks before, and for spoiled by the ultra-modern facilities there..this hotel needs serious updating.
The staff was extremely friendly, and very efficient. The bed in my room was a little "saggy".
Free continental breakfast would have been great. And the pool should have been open after we got back from the fair. I would have slept better.
Representative at the front desk was professional and polite. The fire alarm was set as a result of some inconsiderate person or persons smoking cigarettes in the hallway. Everyone had to evacuate the building while wfd investigated. The hotel management did not offer patrons any discounts as a result of this interruption. I do not know whether or not I would stay at this hotel again.
No hot tub AC didn't work Key cards didn't want to work about 50% of the time
Very clean and comfortable I had to catch an early shuttle (5:30am) to airport and complimentary breakfast was not set up yet
The quality of the room for the price
Big comfortable beds, clean rooms, wonderful staff, great rates
Nothing! Staff was very unfriendly! They warned me about the hotel being non-smoking yet I could smell cigarette smoke and marijuana smoke when walking in the halls. The fire alarms went off all night during my first night there. Very unclean in the rooms with a musty smell.
Nothing The last time we stayed there the shower was backed up and would not drain. This time they gave us a different room but it was an adjoining room and the guys next to us were very loud all night. I complained about it plenty of times but nothing was done about it.
Staff was friendly. 1. No phone in the room 2. No hangers in the room 3. Bed had no comforter 4. Ironing board broken 5. Was told that hotel is under new management. That thing will be better after new changes.
The front desk attendant was a very polite and helpful man. Thiis facility is old, run down, and doesn't even feel safe. The lock on our room had been broken and did not look solid after the repair. The tiles on the ceiling were stained and mismatched after repair attempts. The grout in the bathroom was really gross. The carpet was so icky i wouldn't put a bare foot on it. It was truly reminiscent of an crack hotel or a sad, inner-city residence hotel for really poor folks. We took one good look around the room and decided we couldn't sleep there -- even though it was midnight!
Good location clean. Being charged twice for the room
Easy access from parking lot Shower curtain was ripped and tiles on ceiling were loose
Easy to book online Funky smells, cheap bedding and furnishings, pathetically lousy breakfast with no hot water, old bread and muffins, and watery juice
Front staff, room size, rate Management was rude, computer usage out in the open.
Nothing. It was truly awful. 1. Smashed glass in the UNLOCKED side entrances 2. multiple large (human body sized) stains in the carpet in our room and the hallways 3. No blankets on the beds 4. No hot water in the bathroom 5. Leaking roof in pool room
The hotel was clean, the staff was friendly Fast check in and check out , the pool was clean and the breakfast was ok its good for the price The gym has only two machines
Staff was friendly, had wifi. Rooms outdated and felt dirty. Shower didn't drain. Not enough towels which were super thin and rough. Paid a cheap rate but it wasn't even worth that.
close to airport, easy to get to on shuttle bed was too soft. you sank into it and had trouble moving and rolling over
It was very comfortable. Clean, homey. Close to the entrance and breakfast room. Staff were charming. The fast track picked me up within minutes and took me to the convenient restaurant.
Close to Bradley Airport and convenient affordable parking.
This hotel has 24 hour shuttle (free) to and from the airport. It is basic, cheap lodging with average ambiance for what it is. The desk staff is very welcoming. If you don't have a car you need to know not much is in the vicinity - McDonalds was about it.
Proximity to Bradley Airport; its price; the free shuttle to and from airport; ability to leave my car for four days at $6. a day. Nothing disturbed me. The staff was courteous and helpful. The facility is not especially attractive but it is a bargain.
The hotel was a moderized hotel that had a comfortable at home feeling. I traveled as a single woman with heavy luggage. They worked to get me a first floor room (there is no elevator). Airport pickup was very efficient (I left at 5:00 a.m.) The heating system in the room was faulty. It took 4 hours to be warm.
We were thankful to have a complimentary breakfast each morning, and coffee available at all times.
24-hour airport shuttle bus service breakfast
The staff was very friendly, both the night shift and the morning shift.
convenient location desk personnel, room poorly furnished
Efficient. Worked for what it was supposed to do. Room was cold when I entered. Room darkening curtains don't cover the window.
The proximity to where I needed to be that weekend. The staff is great, very friendly and the rates are VERY reasonable! They don't tell you where the room darkening shades are. They are BEHIND the sheers, but you don't look for them there LOL.
clean and that wheelchair accessible room was truly wheelchair accessible ... wide doors ... plenty of room in room and bathroom nothing
Quiet, comfortable, friendly staff, access to local shops and convenient location. Breakfast choices were acceptable but not as fresh as I'd like. The person taking care of the breakfast area spoke only Spanish so when I asked her for help, she was unable to respond.
The front desk staff was awesome!!! So kind and accomidating. The location was great for what we needed. The room was gross. I'm aware of how little I paid, wasn't expecting anything spectacular. Only needed a place to sleep and shower before an event a few miles away. Sheets were wrinkled and musty.Saw pile of dried puke on rug while packing. Won't be back.
easy to get to. Woman at front desk very helpful room inviting, and clean.
Proximity to Bradley airport, easy access from the highway. Furnishings are dated, hotel is in need of a sprucing up.
Desk Clerk extremely friendly . Room was spotless and entire hotel was immaculate.. Would definitely stay in this hotel on my next trip to CT No
Staff was great. Bad treadmills.
location to where I was working for the week. The room smelled of cigarette smoke. I learned that they had just converted the entire floor from smoking to non-smoking rooms only a few months ago and the smell was still there!!!
Convenient, comfortable, clean No
Comfortable, clean, center to restaurants, ..what else is needed? Absolutely not
Second stay at this property, satisfied as before. Room could use a little touch up or renovation but was clean and everything functional. Definitely a good value and location.
20 minutes away from equine affair. Cleaning staff very loud in early morning wanting to come clean room while still sleeping. Checkout is 11:00. U that is usually when the room cleaning starts at hotels I have been in the past. Also checkout was unable to get hard copy of receipt.
The place is fine but it is getting a little beat. Some freshening is needed. Maybe new curtains that are not torn? Some calking in the bathroom? Heater that works?
Big room plenty of parking. We stayed 2 days room was far from the frontnone available. Yet the parking lot was empty.We called wakeup call phone didn't work so we ha to walk abut 3 city blocks to front desk. Breakfast was disgusting eggs ext salty. Coffee want readybagels lik a roc
This guest did not leave comments about this hotel.
The staff was great and the Breakfast was HOT and had a full menu that included meats and eggs as well as the usual continental fare. GOOD experience and a shuttle ride to the airport. Give then GOLD STARS all around. NO
Location, staff, comfort, No
close to the airport. did not live up to star rating, room had a floodlight shining all nigh could not close curtain all the way..phone was dirty.
The air conditioner and heat unit was the quietest one we have had in a room. easy on and off rt 91. quiet room even though it is close to highway. good breakfast too.
Nothing staff were rude! screwed up our reservations For 6 people in one small room gave us an additional room because no Suite s were available and then in the morning try to make us pay for it
We loved the Candlewood Suites, Really good value for money, and very comfortable
very comfortable, homey, convenient