Reviews for Enterprise in Alhambra
- All reviews 100%
Apr 4 2017
Cons: I booked an economy car and it was not available when I was scheduled to pickup. Therefore I was forced to choose a car that was bigger than what I had reserved plus I had to pay the difference. They tried accommodating my financial needs by offering me a VAN! Not acceptable. I chose an economic car because I feel more comfortable and safe in a smaller vehicle
Feb 22 2017
A good choice in the face of torrential rains
Pros: I was going to be driving in heavy rains. My category of vehicles was not available at the Enterprise location (this often happens and I wonder why one bothers making reservations three weeks prior if they don't have the car available, like the funny "Seinfeld" episode). So, I was upgraded to a Mustang convertible but perhaps not going to be used to its full advantage because of the rain. Originally wanting a SUV I was perhaps better off with a vehicle with a lower center of gravity that provided more stability on wet roads and windswept conditions.
Cons: The Mustang apparently has a flaw: the rear passenger window seems to drop slightly. After driving off with the car, I noticed the window being ajar allowed rain and wind into the interior. I had to pull over and fix the window several times because it would not stay closed. The car rental place gave me a discount for the inconvenience.
Feb 9 2017
i rented for 35 days and you would figure they wou
Pros: cars were nice and clean but I had 3 cars over 35 days=1 broke down and was replaced by a smaller car
Cons: they did not honor my kayak-priceline rental!!!!so I paid over $90 more! 2-they did not pick me up or take me home=are you serious=that's their slogan! 3-when my 30 day contract was over I re-rented for 4 days and they did not give me a deal after the above issues=REALLY?=poor customer service for a total of 35 days of rental you would figure they would kiss alittle ass.................-
Jan 4 2017
Pros: Service people were excellent, everything worked well.
Cons: access to the gas tank requiring the driver door to remain open during fillup was a design flaw of the manufacturer, not the fault of rental car.