| Standard | $36/day |
| Minivan | $78/day |
| Full-size SUV | $108/day |
| Passenger Van | $104/day |
| Convertible | $120/day |
| Pickup Truck | $48/day |
| Premium SUV | $81/day |
| Compact SUV | $55/day |
| Luxury SUV | $136/day |
Pros: The Chico staff at Pick-up are ALWAYS AWESOME. I will rent there every time.
But, my trip was abruptly halted when, on my way home Monday AM, I and my husband were victims of a drive-by highway shooting. One bullet, both of us hit. Both of us are okay, treated and released from ER, need medical follow-up for wounds and possible internal damage - long story. We think the seat belt kept the bullet from entering his abdomen - long story. AND, I bought the extra coverage this time, THANKFULLY!!!
Cons: When Calif Hwy Patrol or San Pablo police seized the vehicle to look for the shell casing and more investigation, my partner and I were taken to the ER for treatment in an ambulance, without the rental. We were released Monday morning and still had to travel 3 hrs home to Chico. We took a Yellow Cab to Enterprise at Richmond Hilltop. THESE GUYS WERE HORRIBLE!!!! NONE OF THEM WOULD HELP ME FIGURE OUT HOW TO RENT ANOTHER VEHICLE, AS THE ORIGINAL RENTAL WAS UNDER INVESTIGATION. THEY WERE RUDE, COLD, UNCARING, AND FLIPPANT. WOULDN'T OFFER ANY SOLUTIONS - JUST THAT THEY COULDN'T SCAN THE CAR, WHICH WASN'T THERE, BACK IN TO GIVE ME ANOTHER. THEY WOULDN'T CALL CHICO TO CONFIRM MY CONTRACT. RELUCTANTLY THEY CALLED THE SP POLICE AND KNEW THE CAR WAS WITH THEM. I PURCHASED THE EXTRA COVERAGE. THE CAR WAS 100% COVERED AND MY RENTAL CONTRACT SHOULD HAVE BEEN CONTINUED. THE RICHMOND GUYS WERE NOT INTERESTED TO HELP ME SOLVE THIS ISSUE, WOULDN'T EVEN GIVE ME A NEW RENTAL UNLESS I LIED AND USED ANOTHER NAME AND CREDIT CARD. WOULDN'T EVEN GIVE ME A RIDE TO ANOTHER RENTAL AGENCY TO GET A NEW CAR, 5 MILES AWAY. WOULDN'T CALL ME A CAB TO GET OUT OF THERE. WOULDN'T GET OFF THEIR SOCIAL MEDIA LONG ENOUGH TO PAY ATTENTION TO ANY POSSIBLE SOLUTIONS. JUST "WE CAN'T" AND THATS IT. BOTH OF US HAD GUNSHOT WOUNDS AND ALL THESE GUYS WERE SO SO COLD.
AGAIN, CHICO IS AWESOME. RICHMOND SUCKS. I'M GOING TO CALL AND WRITE CORPORATE, EVERY DAY IF I HAVE TO, TO GET SOME ANSWERS WHY THESE EMPLOYEES ARE SO UNWORTHY. I'LL TAKE THIS TO THE TOP IF I HAVE TO. BAD ENTERPRISE!!!
Pros: The staff was very helpful, friendly and all went fast and smooth.
The car we rented was perfect for our family vacation. We loved it!
Pros: After the issues I had, they did take $25 off my bill which was helpful. The drop off at the sac airport was very good and quick. Customer service was great.
Cons: Reservation was for 8 am, arrived at 9:15, didn’t receive the car until about 10:30..also did not have the correct car that I had reserved which was economy so they gave me a small truck. I won’t be coming back to this location. Seemed to be a lot of workers that were doing nothing or joking around.
STOOD UP BY ENTERPRISE
Pros: One-way rental was confirmed, and when we got there they had nothing available.
Pros: on time
Cons: could not add my ailrline company for mile credits
Pros: The car, a Nissan Altima, was fabulous.
Cons: I made the reservation 2 months in advance. When I arrived to get the car I was told they had no cars available, only pickup trucks. I had to go to a different rental lot across town for a car.
Pros: The car itself was very good, performance and comfort. Ther service was very good/excellent, attentive, understanding and informative.
Life saver
Pros: They were able to hook me up with a rental super last minute because Hertz in Oroville couldn’t follow through with the booking. They called me on the DAY OF my trip and told me it wasn’t possible for me to get a rental. Enterprise in Chico on Skyway helped me sorted everything out smoothly.
Cons: Not much that I can say.
Great Value
Pros: Renting a full size car for under $50 was fabulous. The staff was friendly and courteous. The car very clean inside and out. I would rent from Enterprise again.
Pros: Awesome car, fast and friendly service!
Cons: Nothing- all is good!
