Reviews for Avis in Chico
- All reviews 100%
Sep 25 2016
Cons: There were no actual vehicles available, even though the Kayak site confirmed the booking. The rental place canceled the booking and kayak still charged me the insurance. Don't book through Kayak.
Jul 26 2016
Call ahead for same day reservations!
Pros: Once we got a vehicle, it was fine!
Cons: If you reserve online, there is no guarantee the particular location has any cars for you. YOU MUST CALL AHEAD! The online reservation systems make no attempt to check car inventories. They assume you are booking at least a day or two in advance, and that the location can get a car for you by then.
Apr 19 2016
Pros: Very nice customer service.
Cons: Car was not very clean and some of the things did not work and it had a funny smell.
Dec 13 2015
Pros: When I went to pick up my car, the computers were down and the rep had no idea how to proceed. The 1-1800 number sent me to another location that didn't have any cars. No communication between corporate and locations. Wasted 2 hours I didn't have, and still wasn't able to get a car.