Book Enterprise car rentals in El Mirage

Reviews for Enterprise in El Mirage

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pick up and dropgreat price

staff was very helpfulcar was great

car availableairport location

get the cargreat service

6.0

Cons:Kayak offered insurance that neither Fox or Enterprise did not recognize.Reviewed Mar 27 2021

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2.0

Pros:Caravan we got was able to fit all of my family including luggage, however it over heated half way through the trip. Heater didnt work. Aux/usb didnt work. Brakes shacked and smelled.Cons:The van obviously was not checked before it was rented out. This EXTREMELY is not ok and blows my mind. This puts peoples lives at risk and could have caused an accident very easily. Once we got to our destination, the local enterprise was able to exchange the vehicle. Once we returned the vehicle at the end of our rental the manage was able to discount 50% off. If anyone actually reads these responsive i would love a reply. Thank You so much!Reviewed Nov 30 2020

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10.0

Pros:The staff was very friendly and offered me a free upgrade since a compact car wasn't available.Cons:They gave me a ride home after I dropped off the vehicle. Keep up the great work!Reviewed Jul 16 2019

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9.6

Pros:Drop off was easy, but the fees charged were more than the fees originally quoted.Cons:Not much.Reviewed Jun 29 2019

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5.2

Very disorganized service, but they gave me an upgrade for waitingPros:The best thing I can say is that I got an upgrade after waiting over an hour for my reserved car. They didn't have the car level I reserved (they didn't have ANY cars), so I got upgraded to one that had literally been turned in while I waited, which happened to be an upgrade to my reservation. Although it was more circumstantial than intentional, I'll give them credit for the upgrade. Also, a discrepancy in the charged price was easily corrected at turn it. I was charged for the "upgrade", even though it was all they had. It was corrected at turn in. The service was friendly, and they worked very hard to get things done, despite the severe disorganization of the entire operation.. I think I would have an ulcer or a breakdown in I had to work in that stressful and chaotic of an environment.Cons:1) First I noticed when I walked in that there were many people sitting waiting. I quickly learned that it was because the branch literally had NO cars to rent. They were frantically scrambling to find cars from other locations to bring in to satisfy their reservations. It was as if the reservations were blindly accepted with no regard to what they actually had in stock, and no prior planning had been done the previous day to ensure they had what they needed. Nobody got what they reserved....they just took what happened to be getting turned in by other renters while they were waiting. I waited for almost an hour before they had a car for me. Fortunately, most were 'upgrades' as to size/style of car. 2) When I finally got my car, it was contracted to me at the upgraded price, not my originally reserved price. While it was nice....both to get the upgrade, and just to get a car and get out of there,....nobody told the associate who checked me out. He wrote the contract up for the full cost of the upgraded rental. I didn't notice until after I left because the contract has to be emailed to you. They did correct it at turn in though. 3) When I got the car, it was not necessarily "dirty", but it wasn't clean. The glass and windows had streaks and water spots all over them. It looked like someone had taken a sopping wet rag and just wiped every surface in the car....windows....dash...center console...and left it wet. Everything had streaks, water marks, and smears all over. It WAS vacuumed though. I ultimately ended up taking it through a full serve carwash because when the sun hit the windows at the right angle I couldn't even see out the rear window. Overall, I guess I did get a car, and it was upgraded after some inconvenience. I don't think I'd go through this branch/company again though. I can't imagine that other locations wouldn't be following the same disorganized business model.Reviewed Oct 16 2018

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10.0

First timePros:First time renting a vechile, it went smooth, all questions were answered in a very professional manner. Friendly staffCons:There honestly is nothing I didn't like. Maybe the time for dropping off and picking up while using the website. Gave you a different price just for a few hours after your pick up date.Reviewed Apr 5 2017

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9.2

Very politePros:Easy pick up and drop off. Kind staff. Associate explained the fees very clearly.Cons:Wish I would have known about Enterprise's complimentary pickup and drop off within 10 mile radius. Sunday hours would have been a nice option.Reviewed Mar 7 2017

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7.2

NIce employeesPros:I booked on-line and chose the cheapest available rental I could find. They said it would be compact/choice (whatever was in the lot that they chose to give me) I ended up getting a mini van which was a pleasant surprise! It had many bells and whistles but I never really had a chance to figure out how the work.Cons:The 3rd party insurance coverage offered on Kayak was only 9.99 a day so I purchased it only to be told by Enterprise that they do not accept that insurance because they are terrible about paying out when necessary. YOU NEED to make that known everywhere on line. Also, Enterprise employees could take a bit more time to teach the bells and whistles in the vehicles.Reviewed Feb 19 2017

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9.6

Better than expected.Pros:The associates I have had the pleasure of being serviced by,"BOTH THUMBS UP!!Reviewed Feb 8 2017

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6.4

Decent car, but over-pricedPros:Roomy SUV in good condition. Easy pick-up and drop-off.Cons:The one-way charge was obese. Kind of a gas-hog. There are SUVs now that get much better gas mileage.Reviewed Jan 17 2017

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8.8

Cons:Price difference in dropping off in another state.Reviewed Dec 17 2016

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10.0

Excellent servicePros:Very friendly, accommodating And quick. They were able to change my reservation at the last minute when my flight arrived late. Will use this location again in the future!Cons:Limited hours on weekends and no night drop offs.Reviewed Nov 20 2016

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• Has the Enterprise rental car policy in El Mirage changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in El Mirage?

  On average a rental car from Enterprise in El Mirage costs $74 per day.

• How many car rental locations does Enterprise have in El Mirage?

  Enterprise has 1 rental location in El Mirage. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes