Pros:Mike was very helpful in getting me on my way!
Pros:I had a small economy car rented for a one way from Prescott AZ to PHX. When I got there they told me that I could have a free upgrade because they needed a sports car back to PHX, We rented a Ford convertible Mustang for $55. It was so fun riding around for the day in Phoenix with the top down!!!
Cons:Not a thing!!!
Cons:Everything was great
Pros:Drop off took about 3 min
Pros:Lady was very nice and understanding
Cons:My Biggest issue with this location is you can’t find it.
Pros:I use budget a lot. I was overcharged once but other than that they have been awesome.
Pros:Friendly and helpful. Quickly checked me in and sent me on my way.
Pros:The car was in good shape, friendly service.
Cons:Car wasn't ready and I had to wait to get it cleaned. Also, I expended another 90.00 for car insurance that was pushed on me last minute and they told me it would be a 500.00 deposit to not have the insurance. I was also asked to pick out a car " I liked" in person when I already chose a price package online before pickup. I waited about 45 minutes to get out with the car, and had to wait while the car inspector measured a small scratch on the bumper when I returned though I took extreme care of the car on my 48 mile 3-day rental. The car was not examined thoroughly or by the same person when I picked the car up.
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Cons:Car available to rent would have been nice
8.0 Very good
Cons:Offer cheaper insurance
8.8 Very good
Cons:Drop off location confusing, no signage at location.
Pros:The man at the desk, Mike, was very helpful.
Cons:Everything was great thanks to Mike.
8.8 Very good
Pros:The office staff very nice and very helpful.
Pros:Fast easy and got in and out in no time, I will stay with hertz because they have great prices, the cars are great, people are great, which make's my trips great.
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