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3.9
The car we got was a perfect size and suited our trip. The "cigarette lighter" electrical port was defective (didn't appear to be connected) and we couldn't charge some of our devices. We were charged $50 for dropping the car off on at the airport (3 minutes from our house) instead of Eureka (20 minutes away) on a Sunday, when both offices were closed. Would not use Enterprise again except they're the only game in our town! :(Reviewed Jul 27 2021
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10.0
Pros:The staff was very friendly and helpful, and I got a really cool car.Cons:Nothing, everything was great.Reviewed Jul 29 2020
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2.0
Pros:The staff called me just a few hours before my rental to inform me that they had no vehicles available except for one van I asked if they could give me the Vin for the price of my reservation and they said no so I was unable to get to the places I needed to this weekend with my family.Cons:They shouldn’t have had vehicles available on their website if they weren’t really available. And if they are going to cancel someone’s reservation they should at least first offer the vehicle that you have for the same price of the reservationReviewed Jul 21 2020
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10.0
Pros:fast easy, polite, clean car.Cons:nothingReviewed Apr 22 2020
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8.4
Great customer servicePros:Pleasant people, nice vehicle, easy in and out. I will rent here againCons:There was some confusion about what airport to pick me up, which cost me some timeReviewed Nov 10 2018
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8.0
Good servicePros:3rd time renting.. all good, thank youCons:No reflection on enterprise.. The Nissan was a very nice rental. The Chevy was ok but sad that its not that nice of a car despite being newer. Wouldnt even charge my phone.. No where near as nice as the nissan(altima?).Reviewed Sep 7 2018
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10.0
Great returnPros:Staff was helpful and was very quick.Reviewed Mar 10 2018
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5.2
Pros:Very friendly, polite. Internet lines were down so when I found out the car smelled of cigarettes, they couldn't exchange it.Cons:The car didn't have a full tank if gas, the outside was dirty, and had been smoked in.Reviewed Oct 13 2017
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10.0
Pros:Personnel very friendly and helpful!Reviewed Sep 26 2017
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8.0
Pros:Nice car, ran fine, got a ride and the man was very nice.Cons:The cars are too expensive per day. It's extremely unaffordable.Reviewed Mar 6 2017
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8.0
Pros:the ease of the total processCons:no beefsReviewed Oct 30 2016
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