3.9 MediocreJul 27 2021
The car we got was a perfect size and suited our trip. The "cigarette lighter" electrical port was defective (didn't appear to be connected) and we couldn't charge some of our devices. We were charged $50 for dropping the car off on at the airport (3 minutes from our house) instead of Eureka (20 minutes away) on a Sunday, when both offices were closed. Would not use Enterprise again except they're the only game in our town! :(
10.0 ExcellentJul 29 2020
The staff was very friendly and helpful, and I got a really cool car.Nothing, everything was great.
2.0 MediocreJul 21 2020
The staff called me just a few hours before my rental to inform me that they had no vehicles available except for one van I asked if they could give me the Vin for the price of my reservation and they said no so I was unable to get to the places I needed to this weekend with my family.They shouldn’t have had vehicles available on their website if they weren’t really available. And if they are going to cancel someone’s reservation they should at least first offer the vehicle that you have for the same price of the reservation
10.0 ExcellentApr 22 2020
fast easy, polite, clean car.nothing
8.4 ExcellentNov 10 2018
Great customer servicePleasant people, nice vehicle, easy in and out. I will rent here againThere was some confusion about what airport to pick me up, which cost me some time
8.0 ExcellentSep 7 2018
Good service3rd time renting.. all good, thank youNo reflection on enterprise.. The Nissan was a very nice rental. The Chevy was ok but sad that its not that nice of a car despite being newer. Wouldnt even charge my phone.. No where near as nice as the nissan(altima?).
10.0 ExcellentMar 10 2018
Great returnStaff was helpful and was very quick.
5.2 OkayOct 13 2017
Very friendly, polite. Internet lines were down so when I found out the car smelled of cigarettes, they couldn't exchange it.The car didn't have a full tank if gas, the outside was dirty, and had been smoked in.
10.0 ExcellentSep 26 2017
Personnel very friendly and helpful!
8.0 ExcellentMar 6 2017
Nice car, ran fine, got a ride and the man was very nice.The cars are too expensive per day. It's extremely unaffordable.