Book Hertz car rentals in Eureka

Cons: That all they had was a subcompact car and not the standard size car I ordered

Cons: Bummed out that the car was NOT clean. They didn't bother to wash the car or windshield, inside not vacuumed or cleaned out, and even had some granola bar wrapper left in car. When we reported the unclean car (when we returned the car) they said sorry, but they were short staffed.

Cons: Customer service was simply okay at best. We were scheduled to pick up at 8am. We arrived before 8am and there was a line of two customers ahead of us. We waited over 45 minutes to get our vehicle. Really? We needed to get on the road. When returning our vehicle at 9am the next day, the woman that unlocked the door clearly saw us standing directly outside the door, but didn't feel at all obliged to open the door for us. When we showed ourselves inside, she didn't properly acknowledge our presence, say hello, or show any sort of courtesy. She simply took the keys and muttered to herself and walked outside to review the vehicle. I'll go across the street next time to Enterprise. The vehicle was also covered in scratches. We booked online and Hertz agents were not familiar with kayak.com. Apparently, I paid $7 more for insurance at Kayak than I could have with Hertz. I also was unable to use my AAA discount at pickup because Kayak booking was prepaid.

Cons: looked up hertz payment info online, and noted that some outlets do not accept debit cards. called the branch to speak with an agent, and was assured they do accept debit cards. got a ride to the airport, and was told they DO accept debit cards, but only on arrival to the airport with a valid flight boarding card. my ride had already departed. no other local companies had any cars remaining, there is no reception for most cell phone carriers. the agent next door (national, avis) did not have cars available, but at least called the airporter so i could get home ($40). i found a car 2 days later, for $90+ more, so they cost me over $100 because they do not bother to provide accurate payment info. jacob and melissa were slow, and rude throughout,. other than offering to let me make a local call, they did nothing to make this attempted rent anything other than miserable.