Find reviews that mention:
2.0
Car pickup and drop-off was easy. However, the car smelled like marijauna, which made my mother and sister feel sick. The smell was overwhelming. I’m not sure how a car with that smell could have been offered.Reviewed Jan 20 2023
review from![kayak]()
6.0
Was forced to pick up and drop off at a non-preferred location. Unable to call/speak with anyone at preferred location. Was given incorrect information. Agent at drop off was great but too many other issues to warrant a better rating.Reviewed Apr 4 2022
review from![kayak]()
10.0
Same person helped us for check-in and drop off. She was great. Helped us find the right car that would work for us and was very nice.Reviewed Oct 27 2021
review from![kayak]()
5.9
Deposit was not mentioned anywhere. Not thrilled about the accident policy. Drop off address was not correct.Reviewed Sep 12 2021
review from![kayak]()
10.0
Pros:Airport staff was wonderful it was quick easy in and easy out for pickup and drop off. The vehicle itself had all the creature comforts including phone accessibility which helped with the long ride Bluetooth features for the phone etc.Cons:The only thing that could have been better was something a little closer to home but even the 25 minute ride to get the vehicle wasn't terrible.Reviewed Jun 2 2021
review from![kayak]()
10.0
Pros:renting the car - agent was very helpful and friendly, easy return of keys, very clean car and comfortableCons:nothingReviewed Mar 23 2021
review from![kayak]()
2.0
Pros:Staff was friendly.Cons:The vehicle was filthy inside. There were crumbs everywhere in the back seats. The non smoking car was definitely smoked in a reeked of cigarettes. The navigation screen was busted. On top of all that, one of the tires had a significant leak and I had to put air in it several times. Very bad experience.Reviewed Dec 30 2020
review from![kayak]()
10.0
Pros:Staff in ROA very friendly, no one met me in MYR - little unsettling to return car with a representative checking me out.Reviewed Dec 18 2020
review from![kayak]()
10.0
Pros:Easy in and easy out.Cons:NothingReviewed Oct 29 2020
review from![kayak]()
10.0
Cons:I really have no suggestions. My experience was so good there is nothing that Enterprise could have done to improve. Thank you!Reviewed Aug 12 2020
review from![kayak]()
10.0
Pros:Pick up and drop off were quick. Staff was very friendly. Super easy transactionReviewed Aug 10 2020
review from![kayak]()
7.2
Pros:ConvenientCons:They charged me for every scrap of insurance they could even though we had a whole conversation about how good my USAA insurance was, they told me I would regret not getting insurance. We were only driving 3 hrs in low traffic. Yet when I got to drop off I had been charged for full insuranceReviewed Jul 5 2019
review from![kayak]()