2.0
I paid for and rented a vehicle that I desperately needed and was contacted 10 minutes before every other rental company closes to let me know that the vehicle I saw online, booked, paid for, and was expecting to pick up, did not exist. Not only did they not have the vehicle, no other location in the city had one, and there was no similar vehicle to substitute. This meant that I now had no vehicle, no time to find one anywhere else from another location or another company and I was forced to scramble last minute, to spend more money to rent a vehicle that was not air conditioned, that put more stress in my life, added more work to my already overflowing plate, and put my business and the lives I save at risk of heat exhaustion (which occured and I had to again scramble to find a solution that added 3 more hours to my day and stressed everyone involved to the max.) This was a horrible experience, I thought using your service would cut my search time way down, shaving hours off my research and would make my life easier. It did just the opposite and now I have to figure out if I was charged, how to cancel and be refunded a rental that said non-refundable, and convince my team that I am not the one who botched this. I will never use your service again and would never recommend anyone else use it either. The time it takes to search and book directly through a company instead of your third party is well worth the hassle, disappointment, complications, tarnished reputation and risk to health that occured by booking through you and not directly through them.Reviewed Jun 15 2026
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10.0
Great staff. Very thorough and fast!Reviewed Jun 15 2026
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2.0
Reserved the van months in advance. Enterprise did not have a van for me at pick up time. What's the point of a reservation???? We had to make alternate arrangements.Reviewed Jun 14 2026
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10.0
Canadian staff was excellentReviewed Jun 14 2026
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10.0
Great manager!!Reviewed Jun 14 2026
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10.0
All excellentReviewed Jun 12 2026
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6.0
The windows were not clean, inside and out. I had to buy cleaning solution and paper towels the next morning to clean them so I could see. Ridiculous !Reviewed Jun 11 2026
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10.0
The guys were great with customer serviceReviewed Jun 11 2026
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10.0
The car was exactly as requested and there on time. the folks were friendly and very helpful. The guy that brought the car up gave a very detailed and unhurried explanation of all the operational aspects of the carReviewed Jun 11 2026
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2.0
I had confirmation for a one way rental from Grande Prairie to Saskatoon and when I checked in there was no vehicle available!!Reviewed Jun 10 2026
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10.0
The help was great and the car drove wonderfully. CDReviewed Jun 10 2026
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2.0
Credit card that is accepted by enterprise on the us they decline to take a deposit out of it and they left us stranded in the middle of the night with a lot of rain and a one year old with us. Simply they refused service to us and we had to go to another company around midnight in the rain where we got ripped off to rent a car...for a small compact car they charged us 1100 $Reviewed Jun 10 2026
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