Reviews for Enterprise in Yuma
- All reviews 100%
Nov 15 2016
Pros: Customer service was outstanding, Maria went above and beyond expecting, I know getting people helped in the rental car business must be very hectic. I came in at the end of her work day.You would have thought I was her first customer of the day, she was so pleasant. She is an asset to enterprise. Unfortunately these days customer service at most places is severely lacking, not with Maria though. You have a new customer for life.
Nov 8 2016
Pros: Ran smoothe & good on gas
Sep 20 2016
Cons: The car was good, but I had to wait more of a hour to received the car.
Aug 23 2016
Pickup was horrible
Pros: The only good thing during the pickup was the price and the free bottle of water.
Cons: It took us an hour and a half to get our vehicle. They should not be allowed to rent vehicles they do not have, or at a minimum, are not due back at least 8 hours before it is due to go out again. While they were polite enough, polite does not get me on the road. The car was okay, but the driver's side seat belt mechanism was very tough to use and the info display started telling us we had a low tire on the way home. Even after putting air in the tire, it remained on.