Pros:staff was helpful and flexibleCons:not clear from website that car was too small for 3 passengers plus suitcasesReviewed Aug 19 2019
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3.6
Wrong Car, Wrong Insurance, Big HeadacheCons:When I arrived, the car I booked wasn't available. The car they replaced it with was too small for our group, so we were stuck cramped in a tight space and having to shuttle back and forth for our whole trip. I asked for full insurance coverage and only received basic coverage. Now they say there is a small scratch on the bumper and have charged 850 euros to my credit card for the damage. This has been an absolute nightmare.Reviewed Mar 16 2018
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