Book Europcar car rentals at Montego Bay Sangster Intl Airport

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2.0

Very poor service indeed. Would not use them againCons:When I arrived at the Europcar desk in Montego Bay nobody was there I had to wait for 30 minutes before someone turned up. They tried to take $1500 for the deposit instead of the $1000 deposit which was stated on my booking. Worse still they did not give me the Suzuki Vitara jeep that I had booked and paid for in advance. Instead they gave me a people carrier on a temporary basis but the sat nav and spoken instructions were in Japanese. I do not speak Japanese! They said there was a minor problem with the Suzuki Vitara which would be fixed but they would bring the car to me the following day to the place where I was staying instead. They did not fulfil this arrangement and did not contact me at all regarding the the car. I called them every day since my arrival to find out when would the Suzuki be delivered to me, as the people carrier was totally unsuitable for my needs. They were unable to give me an update on the situation. On the sixth day of my trip I spoke to the so-called Customer Services desk again and all they could do was apologise and then they told me that the Suzuki was now ready for me to collect at the airport. I told them that it was unreasonable to expect me to drive back to the airport to collect the Suzuki when they should have delivered it to me as they agreed. Besides, I was actually leaving Jamaica the following day. I have heard that this may have been a scam as Europcar may have given the Suzuki Vitara car to another Customer and charged them a premium price for it. Don't use Europcar Montego Bay!Reviewed Mar 26 2017

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• How much does it cost to rent a car from Europcar at Montego Bay Sangster Intl Airport?

  On average a rental car from Europcar at Montego Bay Sangster Intl Airport costs $35 per day.

• What is the most popular rental car from Europcar at Montego Bay Sangster Intl Airport?

  Economy (Class Economy Car or similar) is the most frequently booked rental car type from Europcar at Montego Bay Sangster Intl Airport.

• Where can I find Europcar car rentals at Montego Bay Sangster Intl Airport?

  Car In Terminal is the closest Europcar rental location to Montego Bay Sangster Intl Airport. The telephone number for this location is +1 876 979 3584.

• Does Europcar offer shuttle or airport pick-up services from Montego Bay Sangster Intl Airport (MBJ)?

  Yes