10.0
Super easy collection and drop off. We expected more hidden costs, but there was just the price of insurance to pay which was reasonable.Reviewed Aug 1 2022
review from![kayak]()
2.0
The confirmation email had NO details as to which car company I was to use or any contact means apart from downloading some unknown app which I would not feel included to trust. When I got to the airport and saw no details and no means to contact I set up a disputed charge with my cc company. Not sure how you are doing business with this 3rd party that set up the booking.Reviewed May 4 2022
review from![kayak]()
4.0
Hidden fees. Extra $$$ deposit that wasn’t mentioned. Friendly until I questioned these.Reviewed Dec 27 2021
review from![kayak]()
10.0
Pros:Very quick dropoffReviewed May 20 2019
review from![momondo-kyk-wl]()
3.6
Cons:The hours on the website was wrong, was not specified that both a licence and a passport would be required. Hideen fees.Reviewed Mar 11 2019
review from![kayak]()
10.0
Cons:The fuel chargeReviewed Feb 14 2018
review from![kayak]()
5.2
At drop off they tried to charge me for previous damageCons:At the Sydney drop off they tried to charge me for previous damage. They wouldn't resolve it, so I cancelled the second rental in Cairns with them. I took video when I picked up and dropped off the car , and I told them I had the video. So far they haven't tried billing me for the damage. I recommend you us a more reputable company.Reviewed Jun 21 2017
review from![kayak]()
6.0
Pros:Convenient pickup location near arrivals Friendly and helpful staff Dropoff was quick and easy once we had descended into the depths of the underground car park (Pullman Hotel in central Sydney) Car was clean and mobile - although small even after our upgradeCons:Very slow pickup - took over half an hour to complete paperwork although there was no queue. For us, it was a big comparison with Launceston (Tasmania) Europcar where we had rented the week before and where pickup was almost instantaneous (to be fair, Launceston is a much smaller airport). Price increased more than expected over original booking - 30% (of total car price) extra charge was applied for picking up at Sydney airport.Reviewed Jan 16 2017
review from![kayak]()
8.0
Car hire Sydney AustraliaPros:The Mitsubishi AX was good for accommodating 5 passengers in comfort. Though it struggles with fair luggage for 5.Cons:No satnav/gps. And it was a little underpowered.Reviewed Jan 4 2017
review from![kayak]()