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Walked into lobby and I could have been waking into a swanky $500 a night hotel. Absolutely beautiful decor. Had a mini suite that felt more like an apartment than a crowded hotel room. Staff were amazing. Indoor pool area, although smaller than some, was clean and pool and hot tub temps were comfortable. Free breakfast was hot, substantial, and changed slightly each day (they even offered takeaway bags if you didn't have time to eat in for breakfast). Ali in all one of the nicest hotels I have stayed in; and when you factor in the price probably THE best (and I travel 36-40 weeks out of the year).I will be back. Nothing.
Very clean and comfortable hotel I have no complaints
very friendly staff I felt welcome love my stay
It was very close to the airport.
Nice breakfast. Having a bar and snacks available at night.
I didn't like that on the floor that I was staying smelt like cleaner. It was a very potent smell and was unpleasant going from the elevator to my room.
Great staff. Good transportation, room layout, breakfast. Water pressure was a litle weak.
The hotel was clean and the room comfortable. The staff was professional and friendly. I was very surprised and disappointed that there were no microwave ovens available for the guest. A staff member told me the only microwave was on the first floor but after I dressed and went to the lobby, I had to ask a member of the cleaning crew to warm my food because the microwave was in the hotel's kitchen. This was very inconvenient . We also didn't realize we had to pay $8 per day to park.
Parking charge. I requested an AARP discount and was told I had to request at the time of booking.
I enjoyed my stay. Comfortable room and good breakfast.
Close to airport and shuttle . Good price for a overnight stay before catching another flight Aging furniture
It was a very quiet area and the blackout curtains were awesome. We appreciated the refrigerator in one of the room since we made cheesecakes that needed to go in them. The other room we had was accessible for elderly. Our room smelled of cigarette smoke and my mother n law's room smelled damp and musty. I didn't like how our window was open when we checked in at 11pm.
Nothing at all!!!! But the price! Complete trash!!!! Like a trap house in there! Glad it was only for one night
Dirty, loud, old
It was great. Liked everything
the girl at the desk was really nice. The beds were super comfortable, and our room was very clean. the breakfast should be open till 10am, it closes at 9. the tv was older, flat screen but not a smart tv. The desk chair was old and had a big rip in it. The area right around the hotel was okish, but just down the road is pretty rough.
They had roaches and I have video footage!!!!!
Hate the place. Dirty, loud. Smell marijuana every anywhere
Nothing. This place is scary. Looked like drug deals going down in the parking lot. The ceilings are crazy low everywhere, room reeked of weed, the bagels may have been a year old, our room was the smallest hotel room I've ever been in. There was a very kind lady at the front desk. Other than that, AWFUL. I have NO idea how it has the rating it does. Trust me pay more and stay at the LaQuinta next door.
The value for money was excellent. The free shuttle service from the airport was extremely convenient (once you know where to find it at the airport, which took a while). There's a public transportation stop right outside the hotel. Free Internet access in the lobby at non-crowded times (nominal fee if other people are waiting in queue to discourage sitting there forever). The free continental breakfast was very light on content. I did not get an accurate perception of the establishment from Booking.com: I thought I was going to a hotel but it was really a motel, with the rooms all accessible from the parking lot. I was fine with it once I made the mental readjustment but it wasn't quite what I'd expected. The photos make the place look a bit shinier than it actually is. The lobby and rooms are actually a bit more run down than in the photos, but still quite passable.
My room was on a ground floor. N/A
Staff was very friendly and helpful,specially Mr Patel and the airport shuttle drivers. Hotel is located very close to the airport and they provide free transportation to a nearby restaurant. Would go back again.
Conveniently located to Atlanta International airpoirt
Staff courtesy, clean rooms,early morning breakfast (4.00am)
Good basic room in a convenient location near the Atlanta Airport. We wanted a cheap place to stay on our way to Puerto Rico. Newspaper was nice. Hotel has convenient shuttles to airport every 1/2 hour. The only thing was the breakfast waffle tasted like cardboard. But there were plenty of other options so this is just me being picky.
Good location near the airport. For the price, the room was fine. The breakfast was mainly cereal and toast, but they also had a waffle maker. Definitely about what I expected. Would've been nice to have eggs for breakfast but that is okay.
I needed to overnight in Atlanta on an ongoing trip and it suited me perfectly at the airport. No
nice friendly staff, clean comfortable room. Free Shuttle bus to airport and transport connections was great. in the direct flight path of the airport so a little bit noisy.
Cleanliness and location Run down
I like the conveniance of being able to check in at 2:00 am. It seemed a little easy access for trouble makers to gain the attention of the guest.
The location of this hotel was perfect for what we were wanting! The hotel wasn't at all as nice as I thought it would be. It smelled old and like smoke for a non smoking room. When we arrived we were given a key that was being occupied by another guest of the hotel. We ended up waking the people in that room.
Room size No
Nothinb We didn't like the broken bed and the service we received when we complained. The parking lot isn't very accessible and the towels were rough.
Indoor pool and Jacuzzi No
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
I enjoyed my stay. The rooms were fantastic, clean and fresh each day. The indoor heated pool is a plus.
I thought the hotel was average. The front desk personnel were all accommodating and polite. There was a sauna in the pool area but it was not and had been working for quite a while. The Jets in the jacuzzi we're not working as well. The beds had no blankets and were uncomfortable, well let's just say hard.
This guest did not leave comments about this hotel.
It was clean, the first woman who checked us in our first room was great... breakfast staff was great.. this is not what I expected for a wyndham hotel. Repairs were needed in the pool area, beds uncomfortable and had no blanket. The 2nd and finial front desk person was very rude and had a bad attitude. the a/c didn't work. Had to get own extra towels.
I liked the pool and the hotel location. The front desk was excellent but I can't say the same for the maid service. My room was never cleaned on the second day. I was out all day and upon my return to the hotel I called the front desk to ask for the room to be cleaned and was told it would be 40 minutes. The maid never arrived and I had to go to the desk for towels.
The location was great for our travel plans with plenty of restaurants near by and close access to I-85. The front desk staff are always very pleasant and welcoming.
The hotel itself is very nice. Nothing very close in terms of restaurants etc.
Super cute environment, great service at the bar. Loved it!
Service was phenomenal. The architecture of the building itself is beautiful, and the location is wonderful - convenient proximity to a lot of great dining and shopping
Cleanliness of room needs improvement
Very close/walking distance to MARTA station. The shuttle was very handy, running every 30 minutes/24 hrs. The drivers were very nice and helpful as well. The room cleanliness needs improvement - due to our late check-in, had to ask for sanitizing wipes to clean the counters and all surfaces since housekeeping wouldn't be back until morning. Not a lot of dining options nearby, and when we wanted to order room service for breakfast we were told they couldn't deliver due to lack of staff, even though the menu offered room service during the breakfast hours.
Close to the airport We arrived very later after a canceled flight to find out that the room we had reserved online was not available. It seemed there was only one person in the entire hotel that night who was responsible for all of its occupants. She was not able to find us another room anywhere in the area.
The staff was wonderful.
I liked the cleanness of the room and the vicinity of the airport. The front desk staff was very correct. There wasn't a scale to weigh our baggage.
Erroneous fire alarm
Parking. Close to airport. Airport noise. Room not serviced day 2.
My family appreciate the kindness of the staff My kids were frustrated not to have been able to use the swimming pool which was not cleaned.
I stayed here for one night on a weekend. I was able to get the room I wanted with a king bed, which was a nice luxury. My room and bathroom were very clean, which I guess is due to the recent renovations that someone mentioned in a review I read when looking at this hotel. The sheets were clean, the bathroom was spotless, and there were no weird smells in my room. Thankfully the place wasn't overrun by families with small children, which can sometimes be overwhelming for a young couple. But at the same time it seemed like it was definitely family friendly. The breakfast was your standard complimentary hotel breakfast. The front desk staff was a hit or miss. The person who checked me in was rude but the person who checked me out was welcoming and not rude.
Unplanned stop-over in Atlanta - this hotel was the only one having rooms available - so that was positive. Smoothing iron was broken but was replaced within 30 minutes. Although sheets and towels were clean, the overall cleanliness of the room left much to be desired - it came with two cockraches included! Amneties - None. Breakfast? - well okay there was some. 100 Dollars for this stay was way overpriced!
The hotel seems to have been recently remodeled so it was in excellent condition. I liked best the continental breakfast, it was great since I was leaving early and had no time for a sit down breakfast. No complaints, it worked well for my purposes.
Close proximity to the airport hotel was being remodeled but staff did not tell me this when I checked in.I was just given my room number. When i stepped off the elevator I though i had made a mistake....the entire floor looked like an unfinished building with no carpet holes in the floor sawdust everywhere. Looked the area had been bombed. The room was totally different however. it would have been nice and the right thing to do have done which would have been told what to expect .
After a long night and a missed connection, we found BWAE had best cleanliness and overall ratings of nearby hotels. It was a quick shuttle from airport, rates were reasonable, and staff pleasant. Rooms were surprisingly clean, fresh white linens, recent updates etc. Bath was clean but a bit dated however some updates had been made. Due to the late hour, we didnt look around much beyond the bed and bathroom in the few hours we stayed. Walking into the lobby, we were initially concerned that we made the wrong choice because of the old, musty smell but thankfully it stopped there.
We had to move our reservation last minute. Though we went through an online service, it was easy to work with the hotel to make the last minute necessary changes with no extra costs or stipulations. We would definitely recommend this hotel and would consider a return visit.
Wonderful staff! Beautiful, contagious, bubbly personalities! I had an issue with my credit card while checking in for incidentals due to my bank being unaware of my cross country trek. The staff were very accommodating and patient while I contacted my bank to correct the fraud speculation. Thank you for making my stop a good one!
Friendly staff Someone tried to break into our room. Reported it to the front desk at checkout and so far no one from Howard Johnson has contacted us.
Location to airport The hotel is outdated in general. Stains in the tub makes you not want to use it without flip flops on. A simple refinish of the tub and paint throughout the entire hotel would easily improve appearance. The small pillows on the king size bed needs to go. They should at least be comfortable if you are going that route. The carpet is disgusting and in need of replace or a good shampoo. The elevated reeked of smoke & pee. There were people arguing in the halls at 2 am. I'd recommend putting roudy types on certain floors away from those there to catch an early flight. The continental breakfast was a nice benefit and average with a waffle maker section, eggs, cereal, sausage, and mini muffins. I'd choose another hotel if needed again.
The price for what you're getting and where you're staying is tough to beat. The room was clean. The A/C worked well. The staff was friendly. The complimentary breakfast was hot and tasty. While the hotel we kept clean, it is still incredibly old and outdated. The A/C, while it served it purpose, was incredibly loud. The elevators bounced for at least a minute before opening to let you out. The wallpaper needs replacing. Just overall, the hotel needs a facelift. That is mainly cosmetic though. However, something that is problematic and not simply cosmetic is the parking situation. I'm not quite sure how they were originally able to permit for such a large hotel with so few parking spots but it's a joke. Throughout most of the day, every single spot is taken up and you end up with people trying to squeeze their car in wherever they can, often times having to park illegally just to be near the hotel. At least point there's nothing they can do beyond building an unrealistic park garage so just keep that in mind.
Staff was friendly, pretty responsive overall. Outdated and rundown a little, wifi was sketchy and frequently dropped, close to highway that has a lot of traffic all night (loud), nothing really appealing within walking distance, complimentary breakfast was okay, but not great. Just generally so-so.
The housekeeping at this hotel is horrible I do not recommend it ..stayed here for a week for business trip it was horrible do not recommend it at all
Courtney in the front desk was the only nice staff member, she took good care of everything I asked her. The fifth floor, even a non-smoking floor, smelled like they have been smoking for years, when I told that to the person at the front desk she said "well, our smoking floor is the second one, maybe it's because of the smells in the elevator", which is absolutely absurd and does not solve the problem. The staff at the restaurant was careless, they only showed up to the table to take the order and deliver it. They didn't even looked at the table during the whole time I was there. The bedroom was not visibly dirty but the bathroom smelled like urine. I would never stay there again or advise someone else to do it. It was very unpleasant and uncomfortable.
I checked out a day early and I asked for a refund of one day. Was told I had to contact Expedia. Well contacted Expedia and they could not get a hold of a manager. So I am out the 100.00 or so dollars for the night I didn't stay. Shady...
Good value. Bed was REALLY COMFORTABLE! Breakfast was good but they ran out of a lot of stuff and staff had to continually be asked for more and was very slow. Place was clean and newly remodeled. Pool was indoors, but no hot tub :( overall the place was very clean and staff was pleasant, but bring your own pillows and blankets. It took a very long time to check in because there was a long line and only 1 person behind the counter (like 40 minutes). There were no sheets, blankets or pillows in the room for the pullout couch- and when we called the desk they were out of pillows (and when the people we were called for theirs, they were out of blankets!).
Mrs. Nicky, the front desk assistant, was professional, courtesy and helpful. She was welcoming and friendly and helped us with places to eat. She is a definite asset to Best Western Plus.
Tiffany was over the top amazing.
good room, near the arport there isn't the breackfast we have payed, after we have sayd they give us a ticket with 20$ discaunt but the breackfast are very expensive and ticket is not enough
Friendly staff, good food, shuttle to airport and clean accommodations. Would definitely stay here again. I have nothing negative to say about this hotel.
Front desk provided great customer service
The Staff was friendly and helpful. I would stay again. I did not like the fact that parking was not included.
Airport proximity High chlorine in pool
I was very please staying at the Hilton Garden very clean!! a very good deal usually those kinds of hotel are always very expensive no
Check in was quick and customer service was professional and positive. Loved the staff's kind energy. Bed was uncomfortable and too soft.
decent hotel. Bussiness center very handy and well equipped. airco somewhat noisy.
Newer hotel with convenient shuttle to the airport. It is relaxing and hidden off of the main road. The beds have adjustable comfort levels. The granola bars at check iin the lobby at check in were delicious. Due to the proximity of the hotel to the airport, we could hear planes taking off from our room. The air conditioning was louder than usual. Breakfast was only available for an additional cost (average $12 each).
Service was great and hotel staff got us a pack and play for our 6 month old really fast. Room was cozy, but spacious. Wish we could have stayed longer! N/A
The bed and pillows were great! Using the third party for booking means I don't get Hotel benefit credit.
The front desk guy was overworked but in a good mood. He was helpful and courteous. Bath tub/shower did not drain properly. Access by personal car was confusing.
The hotel was clean and the PAID staff was very friendly I did not like that my credit card was fraudulently charged 3 separate times for 2 different amounts on 2 different dates. I did not like that the owner K. Patel was extremely rude and laughed when I called to inquire about the charges. I did not like that She was not helpful and flat out told me to call back after I had calmed down from them stealing my money.I did not like that I had to call my bank to resolve the matter as the owners of the motel had no intention of assisting me. I will NEVER stay at this motel again and advise anyone that does to watch their statements for multiple unapproved charges.
Not enough parking
Economical; spacious; good breakfast bar; friendly service In need of some repairs; overly reeked of air freshener in places; staff is well-meaning, but gave us key to room that was already occupied before quickly moving us to "proper" room. No harm, no foul in this case, but pretty sure we'll find somewhere else for our next overnight stay in Atlanta
Good breakfast bar; comfortable beds; spacious rooms; friendly staff; economical long term parking; good overall value Facilities need updating; air freshener smell a little strong; wish the long term parking agreement had a few more formalities simply to feel more confident about safety of car while away
To noises, inclining HVAC unit
The room was clean and comfortable. The staff was friendly and accomodating. We had an early out, so the location was perfect. The breakfast was good.
Gentleman at front desk was nice. Just needed room for overnite stay due to airline connection. Wouldn't wAnt to spend multiple nights. Area around hotel very dark. Nowhere to eat within walking distance. Eat before you get there.
Front desk staff was very helpful, and have us tons on extra blankets when we only asked for 1. Great people, clean, comfortable. Nothing
Staff were nice, bed was comfortable, and room was quiet. Overall facility was not clean. Found a hair in my oatmeal. "Fitness Center" consisted of a treadmill in disrepair that worked intermittently, and a reclining bike with broken water bottle holder and loose fittings. The weight machine was rusty, and also in need of servicing.
Any hotel in this area is very convenient to the Atlanta airport. This hotel shows it's age.
Great hotel near the airport and for the price it was well worth the stay! If I ever get stuck in Atlanta again I know where to go!
It ended up being a great stay but it was a little rocky when we got there. I booked a regular king room but they gave us a king with a handicapped shower. They moved us to a double bed room which I was not happy about because the beds were twin sized. They next morning the front desk supervisor put us in an executive king suite for the inconvenience so it all balanced out. They were nice people and Ms. Kim, that did breakfast, was extremely nice. :)
It is very professional, clean, trustful . We like it very much.
This guest did not leave comments about this hotel.
Ease of access to and from airport. Hotel was clean and very modern. Rooms also very modern and spacious. Front desk staff were very friendly. No bacon at breakfast
excellent location, very friendly & helpful staff, very clean we had booked the room for a family of 4, only service for 3 bath towels, etc.bedding was great, pillows too over stuffed for our liking, not good quality mattresses, noisy when moved in bed 4th floor airplanes noise, over priced
The ability to push our luggage on a smartcart from ATL baggage claim directly into our room and then back on the SKy Train to the rental car center the next morning was quite a neat trick! They obviously have quite a time keeping the carpets clean from all the foot traffic. The elevators have an incredibly ugly carpet that shows stains badly.
The room. Very clean! Breakfast. Food items were scarce, and no one came out to replenish or clean up the eating areas.
The staff was excellent. My boys enjoyed their stay. One of the house cleaning ladies gave my son a $1 for his birthday. He was so excited. Variety of breakfast. The $12 parking (too high)
The bed was comfortable & the staff was pleasant The coffee in the room was terrible, my air/heat did not work correctly. Breakfast was disappointing.
Great location, very spacious and quiet. Traveled with two tweens and had enough room for everyone!
Very Hip room , nice staff , small pool , 15mins to downtown .
Check in was easy. Room was modern and super nice . Shower was great. The breakfast line was long . One waffle maker . For a hotel of that size they could spring for 2
This hotel is located in a safe area on a beautiful lot. The rooms were clean and comfortable. There exercise room and pool were awesome! Overall excellent facility at a great price. The water pressure sucks. Could use sidewalks and keypads to access side rooms easier!
I was there to visit a family member who was hospitalized, the location was perfect. Our dog was permitted on the property. $50 non refundable deposit for the dog was a bit high. The sheets / pillow cases smelled of bleach and felt like sandpaper.
We stayed here during a GA Tech graduation and fell in love with the property. They are a dog friendly property and had dog friendly bathroom areas clearly marked off. You do sign a standard agreement upon check in and there is a charge for the pet depending on weight, but it's a pretty standard practice. We found the rooms to be very clean and quiet. We only spent time in the room if we were about to go to sleep. Most of our travels consisted of traveling back and fourth between Peachtree City and Atlanta. The location of the hotel was great and very central to everything that we were looking for. The Avenues were close by, as was Kedron shopping center. On our last night there, we ended up ordering out from Tavern on 74, which has some of the best bar food around. It was a 5 minute drive from the hotel, which was literally around the corner. The commute to the city took an average of about 30 minutes, with good traffic. With bad traffic trying to leave the city, it took us almost an hour and a half to get back to the hotel. The beds were very clean and comfortable. It did not take long for us to fall asleep. Our room had a balcony, which faced the front of the property. The dog and I enjoyed spending time out there in the mornings. The bathroom was very clean and the sink area had a lot of room. They do have golf carts for rent on the property, which we did not get to take advantage of during our stay. I did check with the front desk and the prices are as follows: 8:30-12 was $30, 12-4 was $50, all day was $80. They also have an above average gym for a hotel/conference center. We didn't get a chance to utilize this amenity, but we did get to check it out. Overall, our experience at the hotel was great and we would definitely recommend the stay to our family and friends that will be driving through the Atlanta area and are looking for a good pet-friendly hotel. The only cons that I can think of in regards to the hotel were that it was a little tricky to find at night. It was very easy to miss the entrance, if you didn't know where you were going. We had the correct address in our GPS and it said that the hotel was "on our right," which was not completely wrong, but it was not completely correct. The right turn in from 54 did require the driver to pay attention for the "2 mile" marker at the turn. I wish that there were a bigger sign or something better that would indicate that the turn into the hotel was more easily found. My only other qualm was that the gym was hard to find. My husband and I decided to roam about the hotel, in search of the gym. We knew that it was on the first floor, but it wasn't on our side of the hotel. We took the elevator up to the third floor, then found a sign that pointed us to the elevator that would take us down to the level with the gym. It took us a good 15 minutes before we actually found it. It was nice and has some very modern equipment, but I would have liked to have seen better directions towards it.
easy access to room N/A - stay was short / had no issues or concerns
water not ALWAYS HOT on top floor
There was no hot water from shower or sink. I had to call twice to get it looked at. The engineer had to run the shower for quite some time for it to become warm. Then he left bc it was 'fixed'. The shower became cold again shortly after.
When we checked in the lobby was full of people. The gentlemen asked our name and credit card for incidentals. Really thats all he said. Was friendly at all. Felt like we were bothering him. Nice clean big room