Glen Burnie Hotels

The kitchen

They only clean the rooms every 7 days and the room and sheets get really dirty so u have to clean the room yourself which is a pain considering How much u pay for the hotel room. I think they should clean the room whenever u need it done.

My fiance was being watched by a resident.The constant surveillance by the the other guest went from a slight glance to full fledge stalking. When we reported the issue the front desk just moved us to another room on the same floor as the stalking guest.

Would definitely recommend. Very happy with room (comfortable, clean, had just about everything we could need) and overall value (especially compared to other options available, plus the free breakfast). Staff was friendly and helpful. Less great: location was in the corner of a large shopping center - took a few minutes (and u-turns) to find the correct entrance, which you can't see from the main road. Only one elevator seemed to be working, and it was slow and stuffy. No cold tap water during the night, only warm. (Didn't ask the front desk about it, because that would've woken up the person I was staying with.) And mini-fridge's temp was too warm for it to be really useful (again, didn't ask the front desk; didn't seem worth it). Super-minor quibbles that the staff couldn't have done anything about: while the (free!) breakfast was pretty much as expected, I'd have appreciated healthier options; and there's no way to close the hotel rooms' doors quietly. (Like I said, no big deal.)

Breakfast and the Room rate.

Have to call and request a Frig.

Good price for what you got. Staff was very nice. No cleaning service between nights though

Our only complaint was we stayed for two nights and they never cleaned the room or refreshed towels.

I liked the price I paid for what was offered. Free "continental breakfast", spacious rooms, smoking rooms, heat actually worked, and the service was... slightly professional.

The place is due for some much needed renovation. You can tell that place is a little old and needs to be brightened up a bit for their guests to really feel like they got their money's worth. As far as location, it's winter time so it's mild, but in the summer, the surrounding businesses can get some unsavory characters that hang around so it's best to not go out "sight seeing" at night, do not take your eyes off your kids, and to lock your cars at all times. Trust me, I'm not paranoid, I'm just from that neck of the woods.

Close to the airport and easy access to Baltimore downtown. Internet quality is good. Free parking, hot breakfast, and wi-fi access.

On my stay of Friday night, people were partying loud from midnight to 5 am. I tried to call front desk but no one answered.

We were very pleased with our stay. The staff was very accommodating and we appreciate that. We will visit again.

Nothing at this time.

I loved it. I woul be staying there again real soon, breakfast was great, I had a comfortable sleep everything was amazing

Room was clean and close to the airport.

Modern look of the room. Water in the room.

The holes in my shower curtain. The stains on my comforter and wash cloths. Being charged twice. Calling the hotel twice to get a refund and still not getting it. Having to call the corporate office to be refunded. Not being comped in any form or fashion.

On site restaurant and bar. Decor was very elegant.

Facility is quite old $ tired. Various things were missing or didn't work. Location is isolated, not close to many restaurants or shops. Staff did all they could to make up for facility shortcomings.

Check in was easy, no hassle. The room was nice, what you would expect for the price.

The bartender was rude. No knowledgeable in the basics of bartending. No continental breakfast. Had to pay $3 for a basic razor

Breakfast was good. Staff was very friendly.

Room smelled stale and a bit musky

Fast check in, free breakfast

Booked for 4 adults, but given 1 king bed. I called ahead to inform them that we are checking in late due to very heavy traffic in the hi-way. When we got there it was already 3am but they already have our key ready which about the only positive.A big surprise when we got to the room as there was only 1 king size bed. Another problem was the parking, they didn't have enough for all guests. We will not stay at this hotel again.

Beautiful hotel right next to the airport. Clean, extra large rooms, very nice

Nothing - it was great

It was comfortable and clean

Over charged my visa card

We were concerned about pets because of our severe allergies but the staff steam cleaned our room before we arrived. It was immaculate and smelled so fresh! Every concern I brought to the staff because of our special needs was not only met with a smile but Michelle went above and beyond to make us so comfortable. Breakfasts were made fresh and hot every morning with a different selection each day along with the usual'S. We ate so much each morning we didn't dine again until late afternoon. Thank you TownPlace Suites Baltimore bwi for one of the best hotel experiences we've had in a long time!

Friendly staff. Quiet. Plenty of hot, steaming water. Air conditioner kept place cold. Airport shuttle available and schedule without requesting information.

Breakfast was extremely limited and necessary items not available. Ice Machine was always empty. Pillow cases looked very dirty. Took some time for temperature to come down. Felt a little cramped.

The food was ok

Everything, there was cigarette holes in the blanket, dirty floor and smelly pillows, this one member of the staff was rude, the place needed better lighting (looked like a dungeon), there was a plunger by the vending machines, the halls were too hot, the air conditioning was weak ( we had to set it to the lowest setting and it was still too hot) . one of the worst microtels i have ever been to, this place shouldnt even be a microtel by wyndham.

Affordable price. comfortable and clean room. Nice hot breakfast.

Counter in the bathroom had an odd stain in the granite on it clearly wasn't dirty just kind of odd.

The Staff were very friendly and helpful, especially Donna, our van driver. The breakfast had lots of hot and cold choices. The fruit was fresh. It was a 5 minute drive to the airport.

Price was good, helpful staff.

First room that I was given, there were a bunch of little bugs that flew around and landed on me. They switched me to another room which was fine.

Clean, to the point. All employees I interacted with were professional and friendly.

Security could have been better, but I enjoyed myself. Also, airport's fault...sent me to wrong Marriott. But, I got there 3 hrs after my plane landed. BWI Marriott was on my confirmation (nothing said Courtyard). Bed was comfortable! Check out time is nice:)

Staff was very friendly

There was an awful smell in our bathroom, room 143

very friendly - willing to go the extra mile for you

The Quality

Nothing.....

Location

Not what it was supposed to be

Rooms were very quiet. Dinner fare at the restaurant was reasonably priced and of higher quality than I would have suggested. Staff were both professional and kind.

This hotel had the worst service I've ever had. The overbooked a co-workers room, and charged a room to the incorrect credit card. The front desk service was impatient and impolite. We will not be staying at this hotel again.

Curtis was outstanding ! The two chi, Vicky and Andy were so patient and their omelets are to die for. I have stayed in many Embassy Suites. This was the best !

Need cranberry juice on breakfast juices. Fan for bathroom. Keep smokers away from congregating at front door.

i don't know if I like anything about the hotel

We have got the two bed queen suite and the room was so small hard to navigate in. Bedsheets and pillows were pretty worn out. Not enough breakfast arrangement due to fully occupancy.

I loved the bartender at the hotel bar who closed both Friday and Saturday night. She was very guest oriented. There was also a maintenance man who was very helpful on Sunday morning. The staff was great!!!

There were kids running around the hotel All hours...they were loud and tracking water all over the lobby since they were running from the pool and then into the lobby and then back to the pool. Develop a system to let guests know if large groups of kids are staying at the hotel.

The bed was super comfortable! Loved the indoor pool + hot tub!

When I booked the hotel it stated, high speed WiFi and complimentary breakfast. NOPE!!!!! You have to pay $12.49 for the WiFi and we thought the breakfast was COMPLIMENTARY but half was through eating and nice lady put a $39 bill on our table. I asked the reception "that I thought the breakfast was complimentary" they told me that only when you upgrade your room when booking it's free. Well don't be fooled because I was. My conformation says complimentary breakfast, but they told me my room did not come with it! The only reason I booked this hotel was it had great reviews and the WiFi and free breakfast. Let's just say lesson learned and I won't be returning!! If WiFi and free breakfast is a want like it was for me, this hotel is not for you!

Location ended up to be perfect. First time we ever stayed at this hotel and we will go back when traveling in Baltimore. For the most part the staff was very nice and accommodating. Gave good suggestions for dinner. Breakfast is good.

Not enough help on in the morning to keep the breakfast buffet full. Both days we went down it was wiped out had to ask for pastry bagels eggs this was on the second day. When we asked we got attitude. The first day things were empty too at 9:15.

Clean room. Courteous staff. Good variety breakfast.

Gym on the 5th floor makes no sense. Sparse equipment, no drinking water, smells like a cigarette. There were certain floors - primarily 4th and 5th - where the stench of cigarettes was overwhelming.

Clean rooms, much appreciated. Courteous staff, quick check-out in the morning.

It was advertised that coffee/tee was always available. The containers were empty. The hallways were extremely hot and sticky. It would have been nice to have an early morning breakfast, we left after 6 am and it was not ready. Had to purchase own toiletries as there weren't enough available.

I would say that this hotel is just okay. It didn't strike me in any way other than just a normal hotel. Nothing was done to make our stay extraordinary. We weren't made aware that they charged for breakfast so when we saw a full table full of breads, bagels and a toaster we assumed that it was serve yourself. We were wrong.

The staff and manager went out of their way to make our stay great.

Everything

Elevator carpet floors were dirty. For such a clean looking, contemporary hotel, that was a disappointment.

Hotel was very clean. Rooms are nice and spacious. Breakfast was great.