Hamburg Hotels in Nord

rooms too hot

Staff were very friendly & professional. Breakfast buffet was delicious and wide variety. Bad room odor. Electric hot-water boiler in the room was rusty and mildewed inside. On the day of check-out, housekeeping staff knocked the door at 8:00 although the check-out time was 12:00... (we were still sleeping!)

good location, nice breakfast,big and comfortable rooms

nothing

Excellent staff, good central location, extensive buffet breakfast

Quiet location, easy to get to from the airport and easy to walk into central Hamburg. Helpful staff. Airconditioning did not work. Tended to be long queues to wait for a table at breakfast.

Clean rooms, good parking facility, very close to underground station (50 metres from the hotel) I booked 2 rooms and got from booking.com a confirmation. However, the hotel reserved just 1 room. After showing them my reservation they managed to get our 2nd room. Staff at the reception was not very friendly

Located beside a metro station Rooms were too small.

Poor location away from restaurants and not all that close to the main station.

The modernness of the hotel and the location in front of a train station. Convenient to go the city center. No TV for two days and the WIFI only works at the lobby. Terrible signal in the rooms. They need more staff in the breakfast room, although the food variety is very good.

room keeping on sunday at 9 am!

The cleanliness of the room. That was brand new. The cleanliness of the public areas. Breakfast was a dissaster.

The sauna and steembath.

Clean, comfotable rooms. Nice price for a parking lot near the hotel. No fitness or swimming pool for this price is a lack. Extra fee for internet connection.

Near airport

The hotel was inexpensive, very clean and well located for the airport and I was using the airport the next day. It was good value for money and well located. The room was very small but entirely functional.

the style no phone in the rooms

Clean, modern design, convenient location (airport) 1. No indication about internet charge during the time of booking. No indication about buying breakfast also includes internet. After I paid my stay without choosing breakfast, I was not able to switch to one with (the staff did not allow). Surprisingly a few days later, another staff did help me switch for the following days. 2. No power outlet next to the desk, very very inconvenient if you need to use your computer during your stay. I have to plug my power from my bed, which basically blocks my access to the couch completely. 3. After my shampoo is all used, it has never been replaced by any of the staff when they clean my room (this happened during my first week of stay, someone did replace the used shampoo bottle during the second week of stay).

clean and free internet close to airport however not shuttle bus to airport

Large room, nicely furnished, lovely view. Modern bathroom. Very good breakfast. No soap for the shower.

IT was easy to get to the city, very pleasant to be near the lake. Hamburg is a great city. The lift was difficult and sometimes not availabl;E.

novetly of japanese style rooms, friendly staff hard futon matress

Although the hotel is located in a beautiful neighborhood, it is slightly remote from the center. As a result, I would not recommend hotel for business travelers or first time visitors.