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Details
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Reviews
Overall
8.3 Excellent
Based on 8,989 reviews
-
All Reviews 8.3
-
Couples 8.4
-
Families 8.2
-
Business 8.4
-
Solo 8.1
9.0
8.9
8.5
7.5
5.9
5.9
9.3
8.8
8.3
6.8
5.1
3.4
8.9
8.8
8.6
5.8
5.3
8.8
8.8
8.0
7.8
7.4
5.9
9.3
8.8
8.5
6.6
6.4
3.9
data provided by TrustYou
"Great reception"
"Friendly service"
"Close to public transport"
Top positive review
Top critical review
Excellent 8.0
Good position, next to U1.Quiet, very relaxing.
Okay 5.0
Clean and comfortable room. Good breakfast. Description of the services proposed in superior room during booking is not fully correspond with the actual ones. Location is not so far away from the city centre, but for walking tour is not so comfortable.
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Reviews
Overall
8.1 Excellent
Based on 5,455 reviews
-
All Reviews 8.1
-
Couples 8.1
-
Families 8.2
-
Business 8.2
-
Solo 8.0
8.8
8.8
8.8
8.5
5.2
5.2
8.8
8.8
8.8
8.1
6.4
5.2
9.2
8.8
8.7
5.1
5.1
5.0
8.9
8.9
8.8
7.0
5.4
5.4
9.0
8.6
8.5
8.5
5.6
5.1
data provided by TrustYou
"Very quiet"
"Near city centre"
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Reviews
Overall
8.6 Excellent
Based on 3,935 reviews
-
All Reviews 8.6
-
Couples 8.6
-
Families 8.8
-
Business 8.2
-
Solo 8.6
9.2
8.8
8.2
8.0
7.9
5.5
9.6
9.1
8.6
8.3
8.2
5.5
9.3
9.1
8.9
8.1
7.8
3.8
9.3
9.1
8.6
8.5
7.9
6.4
8.9
8.6
8.2
8.1
7.8
6.7
data provided by TrustYou
"Very quiet"
"Comfortable beds"
"Friendly service"
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Reviews
Overall
8.2 Excellent
Based on 4,001 reviews
-
All Reviews 8.2
-
Couples 8.2
-
Families 8.4
-
Business 8.4
-
Solo 8.2
8.6
8.2
7.2
6.7
5.6
6.7
8.5
8.1
8.1
7.5
6.5
5.9
8.9
8.5
8.5
7.4
6.4
6.1
8.6
8.1
7.0
5.9
8.6
8.5
8.5
8.0
7.0
6.5
data provided by TrustYou
"New rooms"
"Close to public transport"
"Good access to airport"
Recent Reviews
-
Good
7.3+Location is just super! The hotel located very close to metro station and it's a direct line from central station to airport. Design of rooms is fantastic, as well as a breakfast! And as usual staff was very helpful.-The only one thing I didn't like is an absence of a wardrobe at the room.
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Good
6.7+Excellent new facility, clean, hygenic and comfortable, highly reccommended. Lets hope they maintain thehigh standard and not let it deteriorate with time.
-
Okay
5.7-the design of the open showers and seperate toilett is very silly and reminds me of old french designs. no comfort and no privacy. may be good for coupls only. definitly not for families
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Reviews
Overall
8.7 Excellent
Based on 3,695 reviews
-
All Reviews 8.7
-
Couples 8.7
-
Families 8.8
-
Business 8.6
-
Solo 8.5
9.3
9.2
8.4
8.1
8.0
6.4
9.1
9.1
8.3
8.1
8.1
6.2
9.1
9.1
8.3
8.3
7.9
6.3
9.3
9.3
8.4
8.1
7.5
2.9
9.6
9.2
8.3
8.0
7.9
6.5
data provided by TrustYou
"Great reception"
"Professional service"
"Very quiet"
Top positive review
Top critical review
Excellent 10.0
It is 150 meters from the airport. If you get to the airport by train and then S-Bahn, take the elevator from the S-Bahn level to the next level and you will be 100 meters from the hotel. There are two (2) elevators from the S-Bahn level so take the one CLOSER TO THE DIRECTION FROM WHICH THE S-BAHN CAME. Establishment was very clean.
Good 6.3
The location is great for an early morning flight (the hotel is literally across the street from the check in counters). Breakfast with €20 per person is a total rip-off. Rooms are clean, internet (cabled) is free. This time I got a rate of $106 /night which is reasonable - the last time, the cheapest room was nearly twice as much, which is accessive. They have no real air condition - you have to open the window if it is too warm (and the rooms are pre-heated to about 24 C).
Recent Reviews
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Good
7.7+This having been my first trip to Germany i needed a handy hotel to the airport as i was on business. This hotel was supperb and really could not fault it. It was a pity that i could only stay one night. Unfortunately it is a little overpriced, but having said that, you get what you pay for in todays day and age.-Peace and quiet although it is on the airport grounds you dont hear a thing
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Good
6.7+Close to Airport-Service at the front desk when we booked in was not good.
-
Okay
4.7+The location right across the airport was great for catching an early morning flight.-They do not have air condition, windows do not open for "security reasons", my room was 78F/25C hot and the only chance to cool it down was to move me to another room which took the staff about an hour to organize. If you like to sleep in a very hard bed, this will fit you, I would have prefered somthing a bit softer than concrete.
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Reviews
Overall
8.7 Excellent
Based on 1,811 reviews
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All Reviews 8.7
-
Couples 8.6
-
Families 8.7
-
Business 8.6
-
Solo 8.6
9.6
9.6
8.8
8.6
8.4
8.3
9.5
9.3
9.0
8.8
8.6
7.0
9.7
9.6
9.0
8.8
8.3
6.8
9.6
8.9
8.4
8.4
8.0
6.8
9.6
9.5
8.9
8.4
8.2
6.1
data provided by TrustYou
"Close to public transport"
"Clean hotel facilities"
"Clean rooms"
Top positive review
Top critical review
Excellent 8.0
Extremely efficient and friendly staff. Nothing too much trouble.
Good 6.3
It's location, it was near to my meeting by the airport. Food in the restaurant was excellent. Yes, when I went for dinner the waiter tried to put me in the empty "Garden Room" instead of the main restaurant- it was the same menu so I do not understand why anyone would want to eat in an empty restaurant instead of with other people. The decor in the main restaurant was much nicer too!
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Reviews
Overall
8.9 Excellent
Based on 956 reviews
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All Reviews 8.9
-
Couples 8.6
-
Families 8.5
-
Business 9.1
-
Solo 8.9
9.6
9.1
8.2
7.9
7.5
6.1
9.6
9.0
8.3
8.0
7.6
6.1
9.4
7.6
6.1
4.6
4.0
9.7
7.9
7.7
6.1
9.6
9.1
8.5
8.0
7.3
6.0
data provided by TrustYou
"Professional service"
"Very quiet"
"Friendly service"
Details
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Reviews
Overall
8.1 Excellent
Based on 2,131 reviews
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All Reviews 8.1
-
Couples 7.9
-
Families 8.3
-
Business 7.7
-
Solo 8.0
9.3
9.0
8.7
8.1
7.6
6.9
9.3
8.6
8.1
7.7
7.3
6.9
9.2
9.0
8.2
7.4
7.2
7.0
9.2
8.6
8.0
7.1
6.9
6.7
9.5
9.0
8.9
8.2
7.7
5.9
data provided by TrustYou
"Clean rooms"
"Good shuttle service"
"Friendly service"
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Reviews
Overall
7.8 Good
Based on 9,772 reviews
-
All Reviews 7.8
-
Couples 7.9
-
Families 7.9
-
Business 7.3
-
Solo 7.9
9.1
8.9
8.7
5.9
5.5
5.9
9.2
9.0
8.9
5.8
5.8
5.2
9.2
9.0
8.8
8.4
6.4
5.6
9.2
8.5
7.5
5.4
5.4
8.9
8.9
8.8
6.7
5.4
5.2
data provided by TrustYou
"Great shower"
"Close to public transport"
Top positive review
Top critical review
Excellent 8.0
The staff were very pleasant and the breakfast each morning had an excellent selection. There were plenty of restaurants in the area and a grocery store in the adjacent parking lot was also convenient. The hotel is relatively new and very modern. Highly recommended!!
Good 6.0
room keeping on sunday at 9 am!
Recent Reviews
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Okay
5.4+The cleanliness of the room. That was brand new.-The cleanliness of the public areas. Breakfast was a dissaster.
-
Good
7.6+Found the staff to be very pleasant and helpfull.Easy access to underground was essential to our trip and saved us money on other forms of transport.The room was well presented and very clean.Would be happy to return.
-
Excellent
8.0+The staff were very pleasant and the breakfast each morning had an excellent selection. There were plenty of restaurants in the area and a grocery store in the adjacent parking lot was also convenient. The hotel is relatively new and very modern. Highly recommended!!
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Reviews
Overall
8.5 Excellent
Based on 1,120 reviews
-
All Reviews 8.5
-
Couples 8.6
-
Families 8.8
-
Business 7.6
-
Solo 8.2
9.7
9.5
9.2
9.2
9.0
8.5
9.6
9.5
9.3
9.3
8.8
9.7
9.5
9.4
9.3
8.4
9.1
9.1
8.5
7.7
7.4
6.9
9.2
9.2
8.5
7.9
7.7
data provided by TrustYou
"Very quiet"
"Professional service"
"Good shuttle service"
Top positive review
Top critical review
Excellent 8.0
The hotel is very near the airport and is very quiet. We walked to the airport to check-in our flight the evening before our departure. We enjoyed the nature along the walk and to see the airplanes landing and taking off. There is a train station nearby; it is easy to reach downtown by train, The hotel staff accepted our reservation even though they said they did not receive it from booking.com
Good 6.0
Staff were excellent and services were in line with what was expected We were upgraded to an executive room which was quite spacious b7ut lacked some basic features one would expect in such a room e.g. coffee machine in the room
Recent Reviews
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Good
6.0+Staff were excellent and services were in line with what was expected-We were upgraded to an executive room which was quite spacious b7ut lacked some basic features one would expect in such a room e.g. coffee machine in the room
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Good
7.6+It was nice to be able to walk to the hotel from the airport and get the free shuttle back very quickly, excellent dining, nice people at the hotel, very friendly, courtious, friendly, made us feel welcome.-room was a little expensive, no ice cubes for drinks...
-
Good
6.0+close to Airport - shuttle service-old fashioned room
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Reviews
Overall
8.7 Excellent
Based on 10,185 reviews
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All Reviews 8.7
-
Couples 8.6
-
Families 8.5
-
Business 8.4
-
Solo 8.7
9.4
9.3
9.0
8.7
8.5
6.1
9.4
9.1
9.1
8.7
8.7
7.0
9.4
9.3
9.2
8.7
8.1
3.9
9.3
9.2
8.9
8.8
8.6
6.3
9.6
9.3
9.0
8.6
8.4
6.8
data provided by TrustYou
"Nice building"
"Friendly service"
"Stylish hotel"
Top positive review
Top critical review
Excellent 8.0
nice friendly staff, clean room, nice design interior, great value for money, very close to the airport, nice parking facilities none
Okay 5.2
clean and free internet close to airport however not shuttle bus to airport
Recent Reviews
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Good
6.4+The hotel was inexpensive, very clean and well located for the airport and I was using the airport the next day. It was good value for money and well located.-The room was very small but entirely functional.
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Good
6.0+Clean, modern design, convenient location (airport)-1. No indication about internet charge during the time of booking. No indication about buying breakfast also includes internet. After I paid my stay without choosing breakfast, I was not able to switch to one with (the staff did not allow). Surprisingly a few days later, another staff did help me switch for the following days. 2. No power outlet next to the desk, very very inconvenient if you need to use your computer during your stay. I have to plug my power from my bed, which basically blocks my access to the couch completely. 3. After my shampoo is all used, it has never been replaced by any of the staff when they clean my room (this happened during my first week of stay, someone did replace the used shampoo bottle during the second week of stay).
-
Good
6.7+the style of the room! Modern-look-the location from the airport, because you need a taxi. Also the fact that the Internet was not free everywhere.
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Reviews
Overall
7.8 Good
Based on 3,306 reviews
-
All Reviews 7.8
-
Couples 7.9
-
Families 8.0
-
Business 7.1
-
Solo 7.6
9.0
8.6
6.6
6.5
6.1
6.6
8.8
8.0
7.9
6.3
6.2
6.1
9.1
8.6
6.2
6.1
5.8
5.3
9.1
8.5
6.7
6.4
6.1
5.7
9.1
8.6
7.8
6.6
6.2
5.7
data provided by TrustYou
"Comfortable beds"
"Wonderful sightseeing"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
We always use Best Western, Gold Card Holder, we know that we can rely on Best Western to provide good food, comfortable accommodation and good service.
Okay 5.0
Clean, comfotable rooms. Nice price for a parking lot near the hotel. No fitness or swimming pool for this price is a lack. Extra fee for internet connection.
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Reviews
Overall
7.7 Good
Based on 1,068 reviews
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All Reviews 7.7
-
Couples 7.8
-
Families 8.0
-
Business 7.3
-
Solo 8.0
8.7
8.1
8.1
7.0
6.8
6.8
8.7
8.3
8.0
7.1
6.5
5.7
8.7
8.0
7.9
7.0
6.4
6.3
8.7
8.1
7.8
7.2
5.7
5.4
8.7
8.1
8.1
6.8
5.9
5.8
data provided by TrustYou
"Great view"
"Near city centre"
Top positive review
Top critical review
Excellent 8.0
The beauty and elegance of this hotel and the perfect service, surrounded by a luxurious nature. no
Mediocre 3.6
Location Too high of a price for such a hotel. I did not even have any windows in any room excepth the bathroom to see the day light!
Recent Reviews
-
Okay
4.4+A bit disapointed with the fact that two single beds put together makes a queen size bed!! Falling throught the middel of the beds and paying 160 Euro instead of 120 for a lux room? Probably wont do that again, nor hotel nor lux room if that is what is to be expected!!-Get hold of some queen size beds!!
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Good
7.7+It is an oldish building but all of the things that matter are in excellent condition. The elevator is a great curiosity. The rooms are comfortable and spacious. The lake view especially! Just down the street from the Kempinsky, which is worth a visit, but I like this place better and half the price.
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Good
6.0+IT was easy to get to the city, very pleasant to be near the lake. Hamburg is a great city.-The lift was difficult and sometimes not availabl;E.
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Reviews
Overall
7.6 Good
Based on 678 reviews
-
All Reviews 7.6
-
Couples 7.8
-
Families
-
Business 6.4
-
Solo 7.8
8.7
8.1
6.7
5.2
6.7
5.0
8.8
8.1
7.9
6.8
5.8
5.5
7.9
4.8
9.0
8.5
7.9
6.6
4.9
4.8
data provided by TrustYou
"New rooms"
Recent Reviews
-
Okay
5.7+very friendly staff, nice location, many restaurants in the neighborhood,-beds very firm, true japanese feeling! traffic noise was well kept out by closing the windows, but that made the temperature less comfortable.
-
Good
7.6+I don't think there's many hotels as Nippon in Hamburg. Boutique hotel at it's best and free internet was a treat aswell...
-
Good
6.0+Rooms design.-there was condicioner only in 2 rooms from 4 what I ordered.
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Reviews
Overall
8.9 Excellent
Based on 1,385 reviews
-
All Reviews 8.9
-
Couples 9.0
-
Families 8.9
-
Business 9.1
-
Solo 8.9
10.0
9.3
9.2
8.6
8.4
6.7
10.0
9.3
9.2
9.0
8.4
5.1
10.0
9.4
9.0
8.4
8.3
9.0
8.4
8.1
10.0
9.4
8.9
8.7
8.5
4.6
data provided by TrustYou
"Good kitchenette"
"Very quiet"
"Great shopping"
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Reviews
Overall
8.3 Excellent
Based on 1,145 reviews
-
All Reviews 8.3
-
Couples 8.3
-
Families 8.3
-
Business
-
Solo 8.4
9.2
9.1
9.1
8.5
8.5
8.0
9.1
9.1
9.0
8.6
8.2
6.8
9.2
9.2
8.4
8.2
8.1
9.2
9.2
9.0
8.7
8.5
6.6
data provided by TrustYou
"Very quiet"
"Near city centre"
"Friendly atmosphere"
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Reviews
Overall
6.6 Good
Based on 585 reviews
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All Reviews 6.6
-
Couples 6.6
-
Families 6.3
-
Business 6.5
-
Solo 6.5
8.4
8.4
8.2
8.0
8.0
4.5
8.5
8.4
8.2
8.1
7.9
4.5
8.5
8.0
4.3
8.5
8.4
8.2
7.8
7.8
3.9
8.3
8.3
7.9
7.8
7.8
4.0
data provided by TrustYou
Top positive review
Top critical review
Excellent 8.0
Clean hotel, close to restaurants and near Hamburg Airport.
Okay 4.7
It was convinient and close to my final destination. The location was what made me book this hotel.
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Reviews
Overall
8.4 Excellent
Based on 749 reviews
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All Reviews 8.4
-
Couples 8.5
-
Families 8.8
-
Business
-
Solo 8.5
9.6
8.9
8.7
8.5
7.0
7.0
9.6
9.1
8.7
8.7
7.7
6.5
9.7
8.7
8.5
7.2
6.9
9.7
8.8
8.5
8.4
6.9
6.6
data provided by TrustYou
"Good furniture"
"Very quiet"
"Friendly atmosphere"
Details
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Reviews
Overall
8.6 Excellent
Based on 1,078 reviews
-
All Reviews 8.6
-
Couples 8.5
-
Families 8.9
-
Business 9.1
-
Solo 8.6
9.9
9.3
9.1
9.0
8.9
6.4
9.9
9.3
9.1
9.1
8.9
9.9
9.2
9.1
8.9
8.7
9.3
8.8
7.3
7.3
9.9
9.2
9.0
8.8
8.7
3.6
data provided by TrustYou
"Very quiet"
"Wonderful sightseeing"
"Close to public transport"
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Reviews
Overall
8.5 Excellent
Based on 278 reviews
-
All Reviews 8.5
-
Couples 7.7
-
Families
-
Business 8.5
-
Solo 8.4
9.4
8.8
8.5
8.5
8.0
7.9
8.5
7.8
7.7
7.5
9.5
8.2
8.2
8.1
7.2
9.1
8.9
8.6
8.5
8.0
data provided by TrustYou
"Clean rooms"
"Very quiet"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
The modern standards after renovation / creation let it flirt with a fourth star, hence price / value ratio is absolutely positice for guests. No Reception / room service after 22h
Good 6.3
Spacious rooms and a very beautiful area