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Location. Breakfastbuffet no value for money.
It was very quiet with good heating (in a rainy, cold period). Free internet was an attraction though having to renew your ticket every 2 days was a bit annoying. And it was very convenient to transportation and the waterfront.
Very good value and good location
Staff in restaurant were very welcoming despite the fact we were delayed en route and only arrived as the restaurant was due to close. Wonderful dinner and extensive breakfast in dining room with wonderful view. Our booking was for a room in the historic part of the hotel. We were 'upgraded' to a newer separate part of the hotel which was in fact disappointing as it lacked any charm and the air conditioning was not very effective.
Hotel has very convenient direct connection with airport by using S1 Bahn. City round tour stop as well as river tour are close to hotel. I will appreciate if breakfast will be included in room price.
Nice location overlooking the harbour and its activities, convenient for S and U bahn and walks on waterfront and St. Pauli. Plesant quiet location and nice decor (semi maritime romantic). the room Captains class was very spacious and comfortable Coffee/tea in the room, or access to a less exclusive coffe shop.
Pleasant historic hotel with new tower room if you prefer modern feel.Next to rail or metro link so can be at town hall sq in 10min.Also city circular tour bus and harbour cruise tour are 5 mins walk down some steep steps.Only 25euro taxi and 30min to airport.Can get train too. If you like to sleep with the window open then you will need the hotel supplied ear plugs! There is quite a bit of road rail harbour noise but that is the trade off for such a good location.The closed windows are triple glazed so it's quiet enough when closed.Would happily stay again.
Nearnes to transportation . All of them, including interesting areas in the sourounding. At the begining It wass dificult to find the address, as It has no visible announcement. I came in walking from the Train station near by. and pass by with not notithing it. The internall access to the room wass measleading, both ways, to go to the room or to leave it, out of the building. They should be improved .
Good breakfast. Tasty food and great view from restaurant and bars. Smallest Carpaccio I’ve every time eat.
The position near the water was great. nice friendly beer bar. Room was small for the price, and there was repairs being carried out
Fantastic views from the hotel bar on the 20th floor, good facilities for meetings, gym open around the clock.. Wireless internet not available in the entire hotel
The location to the harbour and city is one of the best features
The spaciousness of the room I was allocated and free access to the Internet My room was a corner room, so I was surrounded by huge glass windows which were a threat to privacy! Also, perhaps because of the size of the windows, the room tended to be cooler than I would have wished
Excellent innovative, well presented food style in David Restaurant, Great service in groundfloor bar, Excellent facilities
The design of the hotel was good, rooms were great and had wonderful views and we had one of the best schnitzels ever in the bar when we arrived late on Friday night (service was excellent as well).
It was very comfortable and clean and the staff were great. The location is right next to the Reeperbahn which sounds good but actually can be a bit seedy
Sushi restaurant and room servise was good. No wi-fi in the room, just with a cable. Internet low-speed connection.
The location is great, located very close to city center and to the Elbe with a very nice view. We asked for a room in a higher floor and it has been accomplished. Hotel bar on the top floor with a great view to Elbe and harbour.
Good location close to city center. Room not very big but well equipped Due to its proximity to the red light distric the security access is very restrictive what is very boring. Parking is not dedicated to the hotel, you need to set your parking bill every day, boring if you have to do every morning. Internet is not free, you need to purchase a vouncher from reception, boring if you have to do every day!
room was ok for a double room and very clean poor breakfast but accetable
Clean, bright, friendly, comfortable and excellent location. A good choice.
Information Service and Non Smoking Rooms, fantastic! early check out, it could be 2pm
The room was immaculate and comfortable. I have stayed at Holiday Inn Express in the UK but this German one was a class above The only thing that would have improved my stay here would have been free wifi. Surely that should becstandard across all hotels?
Perfect location, walking distance to the old city center
best location in hamburg, large rooms, many portugese and spanish restaurants on the same street
nice room to explore the city and spend some time in the apartment as well. on saturday evening the street was quite rowdy
Excellent hotel to stay for viewing Hamburg and relax. All places of interest are within 15 minutes walking distance. We stayd there twice during 10 days and it was perfect palce to stay! Wireless internet is not available in whole hotel, but cable internet is available in each room.
Good location. Need to pay for internet.
Friendly service, good location (in the heart of the Portuguese quarter) and very nice room (Suite). A little loud was the bar below my room (on Saturday evening)
Location and architecture are just perfect: Central St. Pauli, spacious and modern rooms with a great view. The staff and service personnel are accustomed to dealing with long term guests, and have become sloppy and neglectful on their job from the perspective of a weekend traveller - kitchenette was 'day-to-day clean' but not 'guest changed' clean, lights on the upper floor of the maisonette did not work. Also the room has no printed manual (it is online in the hotel tv) and the tv was not turned on, so it took us some time to figure everything out. All in all it worked out ok, but disappointed as a four-star location.
Nice staff and nice room Sauna is a little small.
Great Hotel and very good value for money, fantastic location, the overall cleanliness is commendable, rooms are huge and very well equipped.
Hotel has very good location to see the city. I stayed at Grand Suite number and it was perfect for family with very small child. The fact that this hotel has no restaurant is not a problem as there are several good places within 100 m distance
beautifully designed rooms and perfected located to visit Speicherstadt Nothing
The design and spirit , difference of style variations poor ventilation in the front building
the bed and the pilows
The lounges, the bar, the Dedon corner, the restaurant, the room
Great design and interesting rooms. Great food. The hotel is not in the most scenic location in town.
Had a wonderful stay in hotel. I liked spaces and great design. Staff was very helpful, would definitely recommend it. That breakfast was extra.
breakfast should be included in the price
What a great hotel. Very friendly and helpful staff. Reception staff very accommodating. Concierge gave excellent restaurant recommendation. Spacious, well designed rooms. Amazing bar/restaurant area. And a good location close to St Pauli U-bahn station and Reeperbahn. Highly recommended.
Lovely design. Spacious and beautifully designed clean rooms, lovely dining area and bar. Helpful & friendly staff.
Very good, very stylish and trendy
Amazing decor, fabulous food and a great spa. I loved every second of staying here.
This is the best value - and one of the best overall - hotel that I stayed in all summer: friendly/helpful staff, good location, large /comfortable room, free internet.
Very nice staff, indeed. Well located within the harbour and not faraway from the center (10 min walking) and nightlife - st. Pauli. Good proximity with U-bahn. Very clean. The "roomservice" in the mornigs were a bit loud, however.
Location,room,coisy hotel,staff,conction with public transport
The location was excellent near alot of lovely restaurants and a stones throw from the harbour. Staff very friendly too! Excellent value for money.
Had to make this reservation due to the location of this hotel becuase our original reservation with another facility was cancelled in error, for one night it was Okay... The room was small and very noisy...kids running and yelling rampant in the street and construction going on in a near by hotel site. The price was way too high for what you got, I paid 30 Euros more around the corner for a full sized kitchen, large room in a, 4 star hotel Definately a two star joint...
good location small rooms, internet out of order, small & old fashioned elevator start/stop from second floor
location, cleaning and comfortable
Breakfast to expensive for a 3 star hotel
Easy access to the city and port area. Pleasant and helpful staff. The public areas of the hotel were good. Did not like shared male/female bathroom facilities. Would prefer separate facilities for males and females.
The neatness of the whole place.The location as well for easy trip to the city.
Location, environment, ambiance, athmosphere, cleaniness No parking facilities
Location in middle of the town, very good No everything was fine
Good food, very central and nice staff.
Noise from the techno club downstairs until 9am in the morning.
Early check in Saund
it is close to everything, good and worst places(i mean sex shops) but we are not disturbed in any way, location is good for to reach anywhere you want to go, it is up to you to choose the places you want to eat and enjoy, you can find everything together in walking distance
A friend of mine had recommended the hotel to me, but other than the location, I knew nothing of the hotel. I found it basic, clean, and very satisfactory. Even having a room overlooking the main street, the noise wasn't too overbearing
Cheap to stay, decently clean Rooms had twin beds, smaller than hotel rooms in the US. We were charged for breakfast in the morning despite no one telling us there was a charge and 1 woman working the breakfast area telling us it was free when we asked her. The front desk refused to accept that anyone said that and laughed at us as if we were crazy, despite the fact that we asked the woman working in the breakfast area if it was free and she literally said yes. Other than that, no issues.
All very good none
Good position. Nice staff.
Breakfast was fantastic - the room was roomy - and the street quiet Reception was very smoky.
Friendly staff It is off course close to the Reeperbahn so be prepared for much attention from working girls in the streets upon returning at night.
the single rooms are poor en small
The staff, especially Yan, were so nice and so helpful. I thought the breakfast was a bit expensive, especially if you were only having a coffee and some cereal
location, room works in progress, poor reception
Friendly staff, close to reeperbahn but good distance away from it Rooms a little small
It was very close til Reeperbahn I got a flat tire, but the staff was very helpfull
Excellent location, good overall facilities, friendly helpfull staff, excellent value. It would have been nice to have the Bar open a little later but it was ok as was
great location nice staffI liked the personal parking garage....coool
It a nice hotel, centrally located. The rooms are a bit old, but clean and confortable. Breakfast is great! I can recoomend this hotel and consider staying there again! Parking lot are limited, but public transportation is nearby!
near where I needed to be be and public transportation Room was too small and except for 4 hangers to hang a coat or jacket, there was absolutely no room to store your clothing (no cabinet, no drawers, nothing)
Good location, good break fast, tidy room. Small bed.
Cleanliness of room, breakfast and free wi-fi A bit of unfriendly attitude of receptionist on the check - out day. The Red Light District begins just behind the hotel. Some dubious faces hanging around hotel vicinity.
Friendly and professional staff, good breakfast. Location (I hadn't realised it was on the Reeperbahn!)
Buffet Breakfast Plastic Folding Door on Bathroom
good value for money and excellent location close to underground and area i had to visit
Hotel well located near train stop, pretty quite even if it is in aminated area .
The location was perfect.
The staff was so lovely and the location was really comfortable to visit a lot of places in Hamburg Curtains haven´t got anything to protect guests against the sun light. The shower space was tiny and I´m only 1.56m.
Warm vibe of the hotel and friendly staff The shower wasn't great
Friendliness of staff
The location was ok Too expensive, room too small, no tea or coffee making facilities in the room.
The walls in room 103 needed repair and painting.
Proximity to the city centre.
The breakfast was vast but a little expensive - 9 Euros. The room was clean and comfortable and the hotel was in a very central location to public transport and the St. Pauli district which suits young travellers with cool cafes and bars. The internet in the foyer and wireless was not working for the first two days of my stay and staff didn't really seem bothered about it which was annoying as I needed it for work. They eventually fixed it after me hassling them repeatedly.
everything i needed was available location is so so
Location was very good. Walking distance to the reeperbahn. Very good for clubbers. Good for 1-2 nights stays. The price i had was very good. (59 Euro/night) Check-out at 10:30 am in the morning was really unique and not comfortable. Bathroom was really small.
The staff on reception are helpful, friendly and speak english well. The hotel has a general warm feel about it, particularly in the lobby. My room and my friends room both stunk of cigarettes, even the duvet and pillows stunk, yuk.. not nice. This meant that despite my best efforts to keep the room warm the maid had to open the window every morning and leave open.
room was a bit shabby for the price they had no dedicated non smoking rooms
friendly staff, easy to find. breakfast wasnt worth 9 euros
Available parking No aircondition
The staff was very friendly and helpful. Breakfast was very good. Rooms can be noisy
The breakfast was delicious. The staff was very courteous and helpful. The rooms were clean with comfortable beds. The neighborhood was not really our scene (sex clubs, brothels, etc.). Music and drunk people from the surrounding clubs were very loud until about 6am every morning. We came back to the hotel late in the evening to come upon a very drunk man puking near the entrance.
Long breakfast time-frame. That's all about the good stuff. Low value for money: like a hostel - but less fun. like a cheap hotel, but expensive. The room wasn't big nor comfortable. if you have a big luggage, you'll have problems to move within the room.
Leaving it. Room was clean and basic. It's in a red light area. Do not book this hotel unless you are happy to arrive via the Reeperbahn (strip clubs, bars selling cheap drink, brothels) or Simon-Utrecht-Strasse (homeless people sleeping on the streets, fears about personal safety). When I booked this hotel I had no expectation about this. Thank God I didn't take my daughters! The wifi didn't work in my room, and I had to sit in the very basic bar downstairs to use the wifi. The safe in the room wasn't open
It was too noisy at night until 5-6 am in the morning. I would recommend giving earplugs to the persons that don't like the noise.
very clean room, excellent shower, excellent location. only cold water in bathroom sink
the cleanliness, the excellent staff,the proximity to the reeperbahn nothing
Good Location, plenty of places to eat and only 20 minutes walk from the Hamburg Messe Exhibition Centre. Metro 5 minutes away. No telephone in room. The Hotel does not take credit cards !! - but will accept debit cards (if pushed).
Wanted to stay in the red light district and it certainly was in bang in the middle Close to tube. Eat very late at night They should have sold earplugs but we did bring our own!
Excellent location for young people who want to go out at night at the Reeperbahn. Cheap and not far from the city center, so it's ok for back-packers too. Cover the windows a bit more more, too much light in the morning. If you went out at the Reeperbahn clubs, the few hours you can get to sleep are in the morning:) Everything else was fine.
It is on the Reeperbahn, so great for night life in Hamburg. The staff allowed us to book in at 11.30am, which was very helpful. It was very noisy at night - not an issue for us and it was obvious when booking that it would be, but definitely not good for families etc
Very short walk downtown. Close to reeperbahn without being stuck in the action Rooms were small, not bad for the value
staff were friendly, room was clean and despite its location it was quiet.
The staff were very friendly, layed back and helpful, the room was very clean. this is awesome budget hotel and is more like a 2 star. Rooms did not have a safe.
Central location Stained carpets, basic facilities, smelt horrible, no rubbish bins, shower leaked, no fire escape, etc etc!
Friendly personal, very good located Sometimes a little bit loud outside - but ok for this location (Reeperbahn)
Rooms were clean and had a shower. Ideal for Stag do's. Teyn
I liked its location and friendly staff Room wasn't cleaned during the stay.