Would you like to save as your currency permanently or for this visit only?
dirty,bad service,expensive,the price not match the quality yes
Very good location to go shopping in Woodbury Outlet. Otherwise, don't stay there. The satff is very confused, they've charged me a day that I canceled, but they called to booking.com and I fixed it.
Convient to shopping which was why we were there. Some of the staff were not very helpfull and begruged us any extra stuff ie towels and shampoo
Not located in walking distance from Outlet Center as promissed on internet! Very dirty and old. Even if it was a non smoker room, the smell of smoke was immense!
It is fairly reasonable compared to other motels in the area and was located close enough to West Point for easy access.
Close proximity to Woodbury Commons Factory outlet
perfect location for shopping at Woodbury premium outlet not as clean as I expect
location room style
Its proximity to the Premium Outlets at Woodsbury Commons. The poor condition of the furniture & fittings. Only coffee provided in the morning - no hot water available to make our own use.
The room was really nice as well as the staff.
close to woodbury outlets service,,cold room,low lights in the room
The man at the service desk was rude. He complained when there were people in line and was short with answers. He was not afraid to snap at you. I could hear the people behind us having loud sex at 3 am and could smell their pot through the wall. The sheets kept coming off the bed. No shampoo. No breakfast.
Location was close to West Point and the employees who checked us in were very friendly. The price was reasonable, however, some easy fixes could make the stay more pleasant. We did not care for the beds. Our shoulders hurt the following day. Shower curtain did not keep water in the tub, so each time we showered there was water all over the bathroom floor.
I thought it was a great value and the room was big and the bedding was comfortable. Nobody cleaned my room on my first night. I don't know if that was normal but it seemed odd.
The location is great. Very easy to arrive. It has enough parking spaces. Great WiFi. Rooms are spacious. Nice staff. It's dated but I don't Care.
Proximity to West Point Heating pipes creaked at night. The "continental breakfast" is some plastic-wrapped Otis Spunkmeyer muffins and self-serve coffee and juice, without any tables. The carpet in the rooms was a bit gross. The bathroom fan was loud. It was expensive for what it is ($200+/night).
The location and scenery even though I was only staying because of a lst minute change to my schedule
Good location. Easy to find and easy to get to downtown. Although limited, provided a breakfast with juice. Bed was comfortable. They were very full and could not change my room from a smoking to non-smoking room due to being full for the bridge construction employees. Not sure if it would have mattered. Hotel smelled like smoke. All in all, good place for a single night due to location.
The bed Leaving the bed
location. there was a one inch gap between the floor and the door which meant anyone could look underneath it and anything can crawl underneath it as well. I found two spiders in the room along with a bed bug. There was also some big furry critter on the wall that we had to kill. The microwave worked but made this crazy noise like it was going to explode. And there were tears/rips in the curtains. Pretty creepy!
The bed was adequate. The toilet ran all night and after asking for it to be fixed, I was assured it was. It had not been and I was told no other room could be offered and no compensation was given for 2 sleepless nights. Other guests were in and out of the rooms all night long, slamming doors. I wasn't sure my car was safe in the parking lot.
Cost was 85% of better equipped hotels but they were all booked. So glad to find a bed near Tarrytown NY. Was adequate and safe. Poor soundproofing. Heard adjoining room guest snoring. Little space in small bedroom. Breakfast substandard. Waterry oatmeal. Room temperature orange juice. Coffee OK.
Too expansive and too annoying! Upstairs rooms didn¿t stop talking and walking till over middle night.
Every time I get to go to room the key gave problems then had to go to the front desk and the staff was not friendly so I wanted another 15 minutes before I could get in to the room that was paid for The wait to get the problems with the keys solve