Helena Hotels

The rooms were nice

Pool and hot tub

The lobby.

Went to breakfadt, came back and my door was open. Manager said there was a problem with that door it was scheduled to be repaired. Should have been a warning about it. The. Lady working the breakfast area was very unfriendly.

Quiet, good hot breakfast buffet, very close to airport, mostly clean

moldy shower curtain and some carpet stains, pillows are miniature

Excellent service.

The omelet that the morning chef presented was not an omelet. Everything else was good

Great free breakfast. Bed seemed new an comfortable. Always work about that in "value" hotels. Good recently new carpet. Good basic wifi.

Bathroom needs updating, especially linoleum floor. Sink faucet splashed you the way it was mounted and if turned on too open. Hot cold was all opposite. Felt like jet pilot not nowing to push up down left and right or do the opposite. Phone worked, but no buttons except keypad. No problem, just looked weird.

the breakfast was not available during breakfast hours and ran out of food.

The room was incredible, it was clean, quiet, and the view of the town was marvelous. The individual at the front desk helped me several times. I asked for a quiet room and she put me on the 5th floor with one other person. She also helped with directions and ideas for travel. The hotel is situated downtown in a quaint district with good shopping and coffee. There is a hiking trail nearby that takes you up Mt. Helena. A great location and place to stay. We ended up extending our stay to 2 nights.

Free breakfast and coffee

THE TRAIN NOISE!

Included breakfast was satisfying with plenty of options

The AC was a little loud in the room, but not too bad.

The size of the room was nice. I liked that there were two queen beds in our room. I like that you had breakfast. I appreciate the use of your ice machine. I was happy to see there was a swimming pool even though I didn't get to use it. Your pillows were very nice and comfortable. I like that you had a refrigerator in our room. The staff was friendly and helpful. I was happy to have a good air conditioner.

There was a heavy perfume smell suggesting that you're covering up something stinky. The bathroom fan was extremely noisy and it did not keep the mirror from fogging up during a shower. The entrance to the parking lot is too tight. A car would stop there to register and it would block access to the parking lot. You need to add another entrance to your parking lot. This was a problem several times.

Hotel Employee where clean bed was comfortable staff was friendly.

BREAKFAST was ok

It was clean, staff was friendly

Pool was cold. Hot tub was cold.

Great location with spacious rooms. Staff was friendly and helpful. Great breakfast staff Pet friendly.

Could hear quite a bit of noise. Some staff members were not well kept. Carpet had multiple dirty spots.

Nothing.

Room smelled of smoke even though it was a non smoking room. motel was empty but for whatever reason I had to have a room facing the highway. shower and sink had nearly no water pressure. It was awful. Will never stay there again.

I liked it all, very nice hotel!

No

Not noisy

The pillows

Very comfortable

A good cup of coffee in the morning is important to me as well as many others. The coffee at this location is so weak it barely has a coffee flavor or coffee color.

We enjoyed the pools, the room, the breakfasts were lovely.

LOL the John Wayne toilet paper. One would think they would have a bit more gentler tp.

Friendly. Comfortable. Clean. Quiet.

It's about as far on the edge of town that you can get. On the bright side, that means no traffic, sirens, or other city noise.

Friendly helpful staff. Funky restaurant for the onsite breakfast, but way better than your typical chain hotel buffet since they cook your food to order. Walking distance to the capitol and about a 30 minute walk downtown.

Online booking sites show you rates for their 'older style' rooms, but list the descriptions of the renovated rooms. So at check in they give you the option to upgrade for $10/night. It could seem like the hotel is trying to pull one over on you, but we asked them about it and they said they have repeatedly tried to get the online sites to show the correct rate/descriptions. So don't take it out on the fronts desk folks : )

My stay included a full breakfast and all the employees seems to be very nice.

I will not be staying there in future and will not recommend the hotel due to filthiness of my room. I must say then when I mentioned it no one really seemed to care

proximity to interstate, and close to shopping and sights

Smokey. I had read in a previous review that there was popcorn on a stairwell throughout someone's entire stay. That popcorn is still there.

Clean, nice rooms, courteous service.

Fix the fire alarm so we don't get waken up at 2:00 am!

The staff was friendly and helpful. The breakfast had a nice variety.

Liked the inside of the foyer, it was quiet and the surrounding area was a beautiful setting with the hills all around. Just minutes from the city of Helena. An excellent meal was had in the nearby restaurant. I will stay there again when I am in the area. It is also pet friendly. Interstate was within walking distance. A local path was nearby for walking or biking.

The only drawback was the breakfast when i came in at 9 things were empty, there were only a limited amount of items. The breakfast was until 10:30 am. I felt it should have had everything still available.