Book Hertz car rentals at Bucharest Baneasa Airport

Reviews

Recent reviews

Traveler rating

Wonderful

5936

Very good

2196

Good

497

Okay

1657

Fair

464

Mediocre

0

Poor

8867

Find reviews that mention:

pick up the carwrong location

car was cleangreat experience

car availablecustomer service

rented a carcredit card

friendly staffnever rent

pick up and dropcar was dirty

location was closed

2.0

Terrible pickup. Spent 4 hours waiting for a car that I was supposed to walk to with keys in it. I had 3 little kids in tow, one is 2 mths old. The attendant at the Gold counter made my wife cry while I was sent to the wrong line to check in.Reviewed Jul 26 2024

review from

8.0

The service provided by Hertz at DeZavala was great. They need to revise their website so the driver understands that if they choose option of Hertz to pick the vehicle, that could mean you are stuck with an electric one plus they should indicate the amount of the deposit & the total cost. I feel like they do a bait and switch tactic. This is corporate’s fault (and choice) & nothing to do with the team at the DeZavala Center. They were greatReviewed Jul 26 2024

review from

2.0

Very bad. No car avalaible Hertz not promise contratReviewed Jul 25 2024

review from

2.0

Understaffed, and insufficiently trained employee that was left to fend for himself made for an incredibly long wait to pick up a pre-reserved vehicle. Also paid almost double the daily rate online for a sedan when a walk in rented a pickup truck for almost half the daily rate I was paying. Awful experience.Reviewed Jul 25 2024

review from

2.0

The car was paid for in advance and ordered 6 months ahead of time and we still had to wait for hours in line and another hour before the car was ready. Totally unacceptable.Reviewed Jul 25 2024

review from

2.0

Hertz was listed as one of the car rentals when I searched for a car at Peoria Illinois airport. When I arrived at PIA I was told that the car rental Hertz had not been at the airport since Covid. I had to take a cab to the Hertz pickup place in Peoria, thus paying $50 to pickup the car. You mast take down that misleading information on your site,Reviewed Jul 25 2024

review from

2.0

The online price and car selection was good, however, Hertz was closed when we arrived and no car was available. SIXT, Avis, Budget, & Alamo were all open at the time. We tried to contact Hertz but they said to call Kayak. Kayak in turn said this was a Hertz issue. Unfortunately, we were stranded without a car as our accommodations were 1 hr away and it was now 8pm. We had no choice but to rent another car from SIXT, located in the kiosk directly beside Hertz. Andrew at SIXT was very understanding and accommodating given the circumstances. We would definitely recommend SIXT based on the continued service we received over the 8 day period that we rented our car. We dealt with SIXT again the following day after we had reconnected with Hertz to once again report the issues, cancel our reservation and ultimately continue our SIXT reservation. We totally understand that mistakes can be made and experiences must be flexible when travelling and we need to use these experiences to make future or pending decisions.Reviewed Jul 25 2024

review from

10.0

After a long day of travel, the customer service was top notch, and took all of 10 minutes. I had my car faster than I had my luggage :) The vehicle was clean, and for the first time ever when renting a car, it did not smell like cigarettes.Reviewed Jul 25 2024

review from

2.0

Their website is terrible. It was hard to get through to a person on the phone. Our flight was canceled due to the software problem, and we were unable to get a refund for our car rental from Expedia or Hertz.Reviewed Jul 25 2024

review from

2.0

They did not have a car for me even though I successfully booked it. They told me they called and left a message but I had no missed calls and no messages. They said it was because I booked the day before but they waited until I showed up the next day to tell me there were no cars. Put me in a really rough spot and were super unfriendly. I figured it out with enterprise who were so much friendlier to me.Reviewed Jul 25 2024

review from

2.0

I showed up and they told me they didn’t have a car for me and would need to be placed on a waitlist with no guarantee of a car, even though I had a confirmation # from them. They were quite rude about it as well. They had cars on the lot but were only available as upgrades and cost more money. There were numerous others in the same boat. They blamed it on crowdstrike which I understand but the customer service was very poor.Reviewed Jul 24 2024

review from

2.0

Did not pick up car. Canceled reservation and was still charged over 400$. When I call they say I can only be reimbursed by sending a email. I emailed them over 5 business days ago. No response. Would never EVER rent from a Hertz again in my lifeReviewed Jul 23 2024

review from

More

• How much does it cost to rent a car from Hertz at Bucharest Baneasa Airport?

  On average a rental car from Hertz at Bucharest Baneasa Airport costs $11 per day.

• Where can I find Hertz car rentals at Bucharest Baneasa Airport?

  2c Str. George Constantinescu is the closest Hertz rental location to Bucharest Baneasa Airport. The telephone number for this location is +40 21 407 8200.

• Does Hertz offer shuttle or airport pick-up services from Bucharest Baneasa Airport (BBU)?

  No (According to our data)