Guest Reviews
Overall Rating
7.4
Good
Based on 4,119 reviews
Cleanliness
8.3
Comfort
8.2
Pickup/Dropoff
7.7
Value for money
7.8
Hertz car rental prices in Calgary
| Economy | $15/day | |
| Compact | $15/day | |
| Intermediate | $15/day | |
| Standard | $16/day | |
| Full-size | $18/day | |
| SUV | $24/day | |
| Minivan | $32/day | |
| Premium | $51/day | |
| Commercial | $31/day | |
| Van | $183/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
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car available
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airport location
great car
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car was great
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rented a car
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great experience
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8.0
Pros: Easy pickup at the airport
Cons: Managers special was a large truck, would have preferred some option for a car.
review from
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6.4
Pros: The saff was very tired - check-in around midnight. They rather work other stuff than take care of the customers.
Cons: The staff could have been more interested in the customers. But when you already are the largest rental car company, why bother with the customers?
review from
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4.0
Pros: Staff should have taken care of my car switch
Cons: I was given a monster truck-5.7L engine. Fuel sucker. They said I had got the managers special. Then when I asked for a smaller veh, and after waiting minimum 45 min on line, they said I would be up charged roughly $120 and have to wait another 40 minutes or so-
review from
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8.8
Cons: I was charged for a damage I didn't do. It seems that attendants do not thoroughly check for damages, and then the next customer has to pay for someone else's damage. I noticed this because I DID find a scratch on the car initially and reported it. But missed seeing the chip on the window. Lame.
review from
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9.6
Pros: Georges (sp) the agent who handled our transaction was excellent and due to some problems upgraded us to a larger vehicle at no additional charge. He was very knowledgeable great to work with.
Cons: My only complaint was taxes and fees added an additional 25% or more to the cost of the car rental and it would have been nice to know this before getting to the rental counter.
review from
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2.0
Cons: Worst customer service I’ve ever experienced. Had a prepaid reservation which they did not honor (at night). I had to rent a last minute vehicle from another location for triple the price as it was the other company’s last one.
review from
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10.0
Pros: Friendly staff, painless pickup and drop off.
review from
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5.2
Cons: Charged fees that were not indicated beforehand.
review from
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2.0
Pros: I did not like the experience at all. There was no car for me when I needed it. Had to take a taxi instead!
Cons: Just about everything!
review from
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10.0
Pros: Staff was friendly and helpful at pick up. Drop off at Calgary airport was extremely easy.
review from
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6.4
Cons: I spent an hour on the phone getting passed around to different hertz teams. One of them cancelled my reservation and I had to rebook at a higher price. Terrible customer service
review from
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8.0
Pros: Car was perfect, exactly as expected. Staff at drop off were great, and the process was quick!
Cons: Staff member at car pickup at the airport was less than friendly, didn’t smile once and indicated that booking through an on line third party agency was problematic. We didn’t actually have any problems and we were happy with everything. Clearly she didn’t want to be working that day!!
review from
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8.8
Cons: I was charged for a damage I didn't do. It seems that attendants do not thoroughly check for damages, and then the next customer has to pay for someone else's damage. I noticed this because I DID find a scratch on the car initially and reported it. But missed seeing the chip on the window. Lame.
review from
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9.6
Pros: Georges (sp) the agent who handled our transaction was excellent and due to some problems upgraded us to a larger vehicle at no additional charge. He was very knowledgeable great to work with.
Cons: My only complaint was taxes and fees added an additional 25% or more to the cost of the car rental and it would have been nice to know this before getting to the rental counter.
review from
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10.0
Pros: Friendly staff, painless pickup and drop off.
review from
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10.0
Pros: Staff was friendly and helpful at pick up. Drop off at Calgary airport was extremely easy.
review from
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8.0
Pros: Easy pickup at the airport
Cons: Managers special was a large truck, would have preferred some option for a car.
review from
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8.0
Pros: Car was perfect, exactly as expected. Staff at drop off were great, and the process was quick!
Cons: Staff member at car pickup at the airport was less than friendly, didn’t smile once and indicated that booking through an on line third party agency was problematic. We didn’t actually have any problems and we were happy with everything. Clearly she didn’t want to be working that day!!
review from
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6.4
Pros: The saff was very tired - check-in around midnight. They rather work other stuff than take care of the customers.
Cons: The staff could have been more interested in the customers. But when you already are the largest rental car company, why bother with the customers?
review from
-
4.0
Pros: Staff should have taken care of my car switch
Cons: I was given a monster truck-5.7L engine. Fuel sucker. They said I had got the managers special. Then when I asked for a smaller veh, and after waiting minimum 45 min on line, they said I would be up charged roughly $120 and have to wait another 40 minutes or so-
review from
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2.0
Cons: Worst customer service I’ve ever experienced. Had a prepaid reservation which they did not honor (at night). I had to rent a last minute vehicle from another location for triple the price as it was the other company’s last one.
review from
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5.2
Cons: Charged fees that were not indicated beforehand.
review from
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2.0
Pros: I did not like the experience at all. There was no car for me when I needed it. Had to take a taxi instead!
Cons: Just about everything!
review from
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6.4
Cons: I spent an hour on the phone getting passed around to different hertz teams. One of them cancelled my reservation and I had to rebook at a higher price. Terrible customer service
review from
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Where can I find Hertz car rentals in Calgary?
4101 Macleod Trail, South, Hertz car rentals
Address
4101 Macleod Trail, SouthPhone
+1 403 221 1339Top Tips For Renting a Car from Hertz in Calgary
- 25% of our users found rental cars from Hertz in Calgary for $39 or less
- Book your rental car from Calgary in Hertz at least 1 day before your trip in order to get a below-average price
- Standard rental cars from Hertz in Calgary are around 29% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Calgary
How much does it cost to rent a car from Hertz in Calgary?
On average a rental car from Hertz in Calgary costs $54 per day.
What is the most popular rental car from Hertz in Calgary?
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Calgary.
How many car rental locations does Hertz have in Calgary?
Hertz has 5 rental locations in Calgary. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Calgary Airport (YYC)?
Yes
Does Hertz offer shuttle or airport pick-up services from Calgary Airport (YYC)?
Yes
