Reviews for Hertz in Calgary
- All reviews 100%
Apr 25 2017
Customer service above and beyond
Pros: They were extremely accomodating and friendly.
Cons: Nothing. They were great.
Apr 23 2017
Quick and easy
Pros: Great car, great service very quick
Apr 20 2017
Didn't expect Hertz to scam it's customers
Cons: Rented lots from Hertz for business for years. Never hassled about condition of car. Have rented personally from more low cost supplies, who always warn about cost of damage, but never had a problem. When I picked up car from Hertz this time they had an already completed damage report on the car, which described body scratches. I did inspect these and found them to be minor paint flaws. When I returned the car the attendant went right to a small crack in the windshield and told us he wouldn't charge us for it but that he had to report it. My credit card was just billed an additional fee in addition to the rental fee charged at time of booking. Never contacted me to tell me that they'd decided to charge for the damage. I know Calgary's economy is suffering now and Hertz business customers must certainly now not providing the revenue Hertz has had in the past. I can't help but believe they scammed me with the windshield damage.
Apr 18 2017
Okay customer service/ good car
Pros: Quick return with key drop off Car was clean and seemed brand new
Cons: Okay customer service - didn't go above and beyond though