Reviews for Avis in Calgary
- All reviews 100%
Based on 66 reviews
Jul 20 2017
Pros: High end fully loaded SUV with SXM radio was a nice touch
Jul 18 2017
Great car rental
Pros: I was worried about this rental until we got there, and then everything ended up Great! People, price, car was all Awesome!
Cons: We had to taxi from the airport because we did not stay all night at the hotel. When I booked didn't realize it was in a hotel just had address. Couldnt always reach them by phone.
Jul 17 2017
Pros: Great car!
Jul 16 2017
My flight was delayed about three hours and i lost my reservation rate
Pros: Rental agent tried to accommodate us within his means which I did appreciate. However he was unable my rental rate
Cons: I lost my reservation rate and ended up paying an additional $60 for the same vehicle
Jul 15 2017
Pros: When we arrived we were provided with options of which vehicle we preferred and staff were accommodating to our requested changes to rental. Quick pick up and drop off.
Cons: Everything was fine with this rental, we would recommend them.
Jul 12 2017
My total cost was significantly higher than the estimated total
Cons: The estimated total including fees and tax was $263.73 but the actual cost was $354.75
Jul 10 2017
Car pickup was quick
Pros: The rental location was directly opposite the arrivals terminal.
Jul 8 2017
Pros: We rented through another company that lied and told us they were located at the airport. Sahida helped us out. She is an excellent employee. Very helpful and friendly. Thank you
Jul 7 2017
Supply chain problems
Pros: They provided an upgrade when the car we booked was not available
Cons: They had no cars available whatsoever, their planning to have all the cars that are reserved is very poor. This was not limited to the day I was there, when returning the car they had the same problems. The facility is small and crowded, no place to sit, it's a mobile shack in the middle of a parking lot.
Jun 26 2017
Pros: I liked that we were able to drop our car off at the airport without an extra charge.
Cons: 1) Coffee cup was left in the glove box. Still had liquid left in it that spilled on my pants when I trashed it. 2) Cost for insurance was way too expensive! Ended up being something like $50+ a day compared to $10 at Enterprise. 3) No one did an inspection at the beginning to make note of different marks/scratches.
Jun 1 2017
Pros: Free upgrade and super friendly counter service
May 15 2017
Pros: Very easy drop off.
Cons: No gas station less than 5 km from airport.
Mar 28 2017
Pros: Easy to find Easy to pick up in the terminal Choice of cars
Mar 12 2017
it appeared that I was renting from Airport when I
Pros: I still got the vehicle requested but for 50% more
Cons: I blame kayak for making it look like I was renting from airport, I was even asked flight numbers when booking. I could barely understand the agent but he did his very best to get us a good price once we said we would go to Herst since one of our member had gold status there.
Feb 20 2017
The staff take a long time
Cons: The staff take a long time and spent a long time on advice insurance
Oct 1 2016
yyc to jasper..avis rocks
Pros: One way rental..no drop fee.....nice jeep ....we drove 1700 kms with mo problemos! :-) :-) :-) :-)
Sep 30 2016
The car was beat up
Pros: Tires were relatively new.
Cons: I have taken a vacation with my family and we have chosen to rent a good vehicle since we were going to drive a lot. We chose the GMC Yukon XL premium which is a full size SUV fully loaded. The car was very very dirty in and out and it was beat up. The windshield had many cracks and the paint was scratched/damage all around the car. It did not feel right. Specially because we were paying for a luxury ride. Before driving away with the car, I complained that the car was dirty. Their response was " That is the only one we have available".
Sep 24 2016
excellent car rental experience
Pros: We were pleasantly surprised by how quick and easy it was to pick up the car and start our trip. They upgraded us from an economy car to a midsize SUV which turned out to be a nice change! Overall I am very happy with our experience at Avis.
Sep 23 2016
Cons: The biggest problem was the drop off in banff. It is in the basement of a parking garage, that is gated. The gate only says reserved/private, but a clerk at the grocery store knew that if you pull up to the door it opens automatically. Once we learned this it was ok but it took over an hour and questioning 4 local vendors to get to that infi
Sep 8 2016
Great service & car
Pros: The rental experience was smooth as silk. Friendly and nice people working behind the desk. Took about 5 minutes to get the car and when we got the car, ended up getting a higher class rental than we booked. We got a Hyundai Tucson, which was great for the mountain roads in Banff.
Cons: Nothing that I can think of. All around great experience.
Aug 30 2016
Cons: Computers had crashes and it took awhile to get our reserved car; got a really nice car - not quite what was anticipated though; husband was thrilled-me not so much
Aug 24 2016
Pros: the car and the professionalism Drop off was excellent
Cons: Location of the pickup was a bit out of the way.
Aug 16 2016
Cons: The rental ended up being more than the quoted rate. Poor business.
Aug 15 2016
Pros: Good value.
Aug 7 2016
Fast, fast, fast!!!
Pros: This was the fastest rental experience, ever. In and out, in less than 10 minutes. The two cars we rented, Caravan and Santa Fe were brand new. Return process was even faster. Quick visual inspection and a receipt.
Cons: Avis rep told me that it was just 6 miles away from the airport, but it was a twenty minute taxi ride from the airport.
Jul 25 2016
Pros: Very good service.
Cons: It will be better if make a sign in the place.
Jul 11 2016
Pros: The airline we flew with lost our luggage and delayed our travel plans. Avis was very flexible in letting us change out pick up time once out luggage arrived. And the honored the original price!
Jul 5 2016
Pros: Great car Great price and free upgrade
Jul 4 2016
Pickup was fast. Instruction given was clear. Good
Pros: Fast pickup, no waiting. The car had problem start while travelling, called the contact number and immediately solved the issue.
Jun 30 2016
Pros: The car was almost brand new. Didn't have any issues with the paperwork or reservation.
Cons: I thought the cost was way too high.
Jun 27 2016
Pros: The local staff really searched for the solution.
Cons: It was not clear that the rental facility is away from the airport and actually did not work at the time of arrival.
Jun 14 2016
Pros: Price was excellent people were friendly car was clean and nice
Cons: The location was farther then i thought from the airport. It cost me 30.00 cab ride to get there.
Jun 14 2016
Very good experience.
Pros: Quick pick up and drop off. Free upgrade because the car I reserved was not available at the time.
Jun 13 2016
Pros: GPS was included and was very helpful. Included Sirius XM radio (for no extra cost) was also really great for the long drives around Calgary to Banff, Jasper, Golden, Drumheller.
Cons: Dropoff was EXTREMELY difficult to find and checkout was pretty inefficient. There were also very few car options.