Cons: Windshield was terribly dirty on the inside
Car exchange
Pros: I liked the ability to do express drop off. Also when I had an issue with the car, the emergency road side service operator was excellent.
Cons: At the exchange in San Diego, they weren’t prepared, it took them a while to get everything situated and when I did get the car it was dirty. There was food under the seat, looked like a drink had been spilled in the cup holder and a cigarette butt in the driver side door compartment.
Pros: The customer service was responsive. I made the reservation and then had to cancel. They were understanding and accommodating.
Pros: Nothing.
Cons: Seats were very uncomfortable.
We reserved a small SUV, but got this large SUV from
Washington.
Pros: The attitude of the staff in Camarillo The are to be commended
Cons: Nothing
A good experience
Pros: I found your rates to be right in line with much of your competition which was very comforting. Especially noteworthy was that you would accept my debit card. That was not the case with some other companies I inquired with. In fact that was what made the difference for us. That experience put Hurtz top of mind for me. As a salesman myself, I consider that to be the ultimate accomplishment.
Thank you