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Location and price There was a bug in our bed, heater was very loud over powered the television. There were 3 black outs. I'm high risk and stairs were a problem for my condition. Overall it was alright, my husband couldn't sleep after seeing the dead bug in the bed.
Staff was accommodating and let me switch rooms when the one I was given smelled like pee and had mold on the windowsill. Old TV, no blankets, too close to the loud freeway. It was too old, run down, wasn't well taken care of. Yellow and green walls down the hallway reminded me of The Shinning. The rooms weren't clean, hair in the bathroom and the towels didn't smell fresh.
Nothing I did not like that I was charged for the room and I didn't even use it. I had a family emergency and I had to leave without staying the night and yet they still charged me. Please cancel and refund my full chargs
Gnats and mosquitos in the room, there was stains on the walls floors bed and sofa. Can't recommend it to anybody. The rooms are spacious but they need to upgrade all their stuff.
Great place to stay for a night and good value. The outside noises can filter into your room and no amenities on site. Some maintenance was done in my room without my knowledge leaving the carpet very wet and the A/C failed to work after the maintenance visit. Front desk staff member not too concerned about my informing him of the wet carpet and unannounced work in my room.
just a bed & shower
The location was good. The fact that the Camarillo outlet stores were right next door was an added plus. The pillows on the bed were a bit flat. There was no jacuzzi.
They have a security guard that patrols from 10PM to 6AM. Right next to the outlets in Camarillo! Lot's of "thuggish" looking individuals that tried "mad dogging' me at numerous times. Now I'm Latino and perhaps maybe they felt insecure about me, but get rid of that show of bravado. I realized that the low prices attracts people like that, next time I'll pay $20 more to get piece of mind. Pillows smelled like cigarette/marijuana.
Can't beat the price. Great for those travellers that are just passing through and need a bed to crash for a night. The location is good too, right next to outlets and theater. The rooms are very basic. Clean, but not squeaky clean. My room had a funky odor, like someone forgot to flush. The biggest drawback, however, is that there's no free wifi. $5 for 24 hrs of slow wifi.
For the price and location, great! Very clean. A bit noisy, due to the 101 FWY.
The price We found someone's dirty shirt under our bed
The bathtub was large, The wifi worked great, and they give you a cookie upon check-in. The bed was really uncomfortable and squeaky. The walls were super thin and I heard everything. Parking was right outside of rooms so you heard people coming and going and car alarms. Tub was stained, sink didn't work properly and drain smelled like sulfur. I would skip this place and try La Quinta inn.
Was there for pleasure, that's what I got. Would have liked fluffier pillows.
Comfortable beds, cleanliness, spacious room. Thin walls (I could hear the elevator on the other side of our wall and children in the hall). The extra-cost breakfast service closed at 9:30am (too early).
The room was clean, very comfortable and excellent price. Nice lcd tv, comfy bed with excellent bedding and lots of pillows. Though close to the freeway, it was not noisy. Plenty of dining options close by. Excellent value! Did not include breakfast as all our other hotels did, at least Starbucks is close by!
Had all the amenities of home, perfect for families. None
The room was bigger, nicer and had more features than we had expected from the description online. We had some trouble finding it, and the directions that we got from the desk by phone were somewhat confusing.
Refrigerator, microwave and DirectTV with some movie channels was nice. I did not go to the pool but it looked nice from the street. Did not go to the breakfast but that looked to be fine. Bed was fine. Dirty walls, the door was hard to close and lock. Needs painting very badly! I had to use my Software Engineering skills to enable the internet as there were 2 listings and once your device auto connected to the wrong one you had to mess around to get the one that worked.
Old. Run down
The property was well maintained and felt safe at night. Additionally, it was close to the freeway and shopping. The exterior and front office could use a minor facelift.
Good price, if you just need a place for the night.
very old building. Not felt safe at all. bad air conditioning. Old Bathroom.
It was easy to get in and out of and it was clean. I thought it would include breakfast but the front desk said it wasn't included because I booked it on hotels.com. The price was the same as if I were to book it on their website so that made no sense. The beds weren't that comfortable. The electric plug next to the bed was broken so I couldn't plug my phone in to charge there. It was okay for 1 night but I don't think I would stay longer than that. It reminded us of the small hotels in Europe. Very basic... Also there is very limited parking. We arrived kind of late to check in and we had to park on the street.
Such a lovely stay. The office helped us check in past office hours with no problem at all. Room was perfect for our short stay on the way up North. Would visit again.
Excellent value. The customer service from the front desk to the maintenance ladies were ever so kind during our entire stay! They always replied to messages. And the cafe was quick and convenient! Bathroom was tiny and at times felt cramped... parking filled up fast but it really wasnt an issue considering there was plenty in the front. Bed was a bit stiff (especially coming from one enjoys firm mattresses) and the sheets felt scratchy.
The location is great, close to Old Town and the Outlet Mall. Seriously the most uncomfortable bed I have ever had at a hotel. Ruined the stay. Too bad, because the staff was very nice, the room was clean, and the location convenient. But if you cant get a good nights sleep, you are miserable
The location & price was inline with our needs. Very comfortable and gracious staff. Will definitely mark this place on the map for our friends! We needed more time to really enjoy and appreciate this place.
How close we were to the beach and pool, breakfast was decent just depends on the time you go, the room was big Only warm water in hotel, bath faust wasn't working right, the garden view we had a big pillar blocking it, drain was broken if you wanted to take a bath, loved the scenery BUT not worth $200+ a night
The room was very nice. Spacious with nice amenities. The free cocktail hour was okay and the complimentary buffet breakfast was awesome. I asked why the pool was closed and the employee said, "Some kid barfed in the pool earlier today". Perhaps some training on how to communicate with the public is in order. Although I did appreciate the girl's honesty.
Beach is beautiful, private. Open bar for 2 hours! Decent food free breakfast helpful, friendly staff Bike rentals!
The size of the suite. The breakfast had a nice assortment of foods to choose from We had been there before, several times. The lobby is boring and doesn't have that elegant feel. The coast grill is the same as the lobby. We were in bldg. 2, no signs telling you were the elevator is, and our room, 310, is on the other side of the bldg. with no elevator near by. We will NOT go back to this property. It looks like the hotel is going under.
Clean and paradise feel to the hotel Great hotel but a little over priced rooms and parking.
The heated pool was very nice, clean, and large. I liked the game room during the happy hour as well. The halls were dirty, stained, and had a musty odor. The fire alarms went off several times during the day with no explanation besides "the cleaning must have bumped it" which doesn't make sense.
Almost everything was great We had plumbing issues in our room and we were not able to put have movies
Loved the pool, hot tub, and hot breakfast! Bathroom didn't have a fan and the water from the sink took a long time to drain.
Price was reasonnable Room was clean Toilet flush was broken Breakfast until 9:30 only Quite noisy in the morning
Clean, quiet, well-appointed room. Fitness center, pool, mini putting green, oversized chess board, garden area, wifi, breakfast, drink tickets at Brendan's, all included for a great price! It's such a great value, especially with little ones. The exterior and room decor is a little dated, maybe a little worn.
The hotel itself is nice for the price, but management charge me two separate $50 holds, $139 for no reason and $150 for a smoking fee because the fire alarm was missing. I don't even smoke! I booked through HOTELS.com and they still charged me f$139 or the room upon arrival without my knowledge. What's going on here???
We enjoyed the beautiful grounds The room service through the restaurant was poor. Or food took 1.5 hours, was cold, and the burger was undercooked
The breakfast buffet was awesome! The hostess was very friendly and pleasant. The pool was very nice as was the hot tub; I just wish the weather had been less windy and chilly. No real complaints but my husband had some travelers checks and they would not cash one which was upsetting; especially since we were staying there at the hotel for five days. The grocery store, Ralphs, took care of it for us.
Amazing breakfast included! Staff very friendly. Clean and wuiet with a great location.
It was so delightfully quiet, convenient and comfortable. We would highly recommend staying there for any reason!!
It was convenient, easy to find and get to, staff was helpful and friendly. I would stay there again. Only issue was the room key required reprogramming 4 times in one week. Not a big issue but a pain nonetheless. Small gaps under the door but that caused no issues. Somewhat musty smell.
staff is courteous, room is clean, very comfortable bed and pillows, can't rate the breakfast because I was in a hurry to leave early smell of the lobby/ front desk, my daughter noticed it right away, you might want to use scented candle or oil burner for scent
The restaurant staff/food was excellent plus the breakfast voucher was quite generous. Although they did not have a fitness room, they had an exchange/agreement with nearby Gold's Gym that was complimentary - no charge within walking distance. This was a huge personnel plus. And, the pool was very nice, the rooms were private, quiet and very comfortable.
Very close to everything that we enjoy. No gym. You have to drive to another location.
I asked for early check-in and they accommodated my request hotel could use an aesthetic update.
The rooms are small and it seemed like a very inexperienced person tried to update the room and bathroom. The walls were dirty in some places, and someone may have used the wrong type of paint to touch up the walls, which made it look like there were greasy marks in some places. I didn't feel safe there, for some reason. It's not very inviting. Also, when I was trying to check out in the morning, the lady was on a personal call and I had to wait for a couple minutes it seemed, before she decided to end the call to help me. I also would have appreciated more information from the nice people working the night before when I had checked in, like where the best place to park would have been for my room. Since they never told me anything about the layout, I just figured that I would find 1 main entrance, but that wasn't the case. We ended up parking in the back of the building, hauling our luggage up to the 3rd floor, just to find that our room was in the very front of the building.
Easy to get in and out, great location. Balcony in room, could leave open. Breakfast that was offered for free was good. Ac worked great, but had door open for air. Would denfinitly stay there again. Very close to expressway, room facing it, a little loud with balcony door open, but fine closed. Smokers from below, had smoke coming into room with balcony door open.
There was a smell in the bathroom including the lobby
Controlled parking Needs updated toilets, fan for bathroom. Receptionist was just ok. Italian restaurant attached to hotel was too expensive and not very good. It would be better if they were separate so I wouldn't have to associate the restaurant with the hotel.
Clean. Very friendly and helpful staff. Comfortable room and beds. Pillows were too puffy:)
Very nice, clean and quiet. Though our room faced the freeway on a busy Friday afternoon, we didn't hear any of that noise. Will stay here again when traveling through Ventura County.
the food was good I went for an escape from my busy life - I wanted to sleep and relax. The AC unit was so loud and clunky it woke me up every time it turned on. The walls were thin so I was woken up early by people passing in the hall as well as the people in the room next door. I tried to go back to bed after the breakfast, but the housekeeping was vacuuming in nearby rooms so again, too noisy to sleep. It was disappointing and the bed wasn't even very comfortable
Pretty much all aspects - great value Food took forever to be prepared but they were swamped.
Rooms were on the small side, but still cozy. A comfortable bed and hot shower with neutragena bath products was nice The workers at the front desk could you a tremendous amount of improvement.
The girl who helped us check in was nice. The bed was super comfy, very nice location as well I did not like how there were about 3 employees at the front desk, not doing anything. A supervisor even came out and she was talking to one of the employees instead of helping us check into our room. There was a very big moth in the room (crazy right?) and that seems dirty to me. When we were leaving, not once did the girl at the front desk ask how our stay was when I asked her if we needed to check out before we left.. But whatever I guess.. People just don't have great customer service
location was great room was not what I made reservations for. I made two reservations for me and a co-worker for 2 king rooms. 1 room was fine, the other room was an ADA room on the first floor with two queen beds that had not been cleaned. The shower still had residue so I asked to be moved to a different room. Second room was part of an adjoining room where the deadbolt did not work and it was still an ADA room and the beds were on the floor.
Staff was attentive!
I stayed the night before at the Wynn in 'Vegas then had meetings near the Westlake Village Hyatt. Although the room was clean, it was dated and I was given a room that seemed much more like a jail cell with a small window set into the wall that was 2 feet sunk into the wall. Bad Room!
Check in/check out was easy. We were greeted by staff on entering and leaving every time. The food and service at the restaurant and bar were good. The room was attractive, well-appointed and comfortable in typical Hyatt fashion. TV was high quality HD flat screen with digital access. Hotel had convenient access to/from the 101 freeway. The room overall was very clean, except under the desk, where little scraps of wire and dust balls indicated it had not been vacuumed in some time. Like a lot of older properties, plugs for iPads and phones were not convenient. Sockets on lamp bases would not accommodate chargers and there were no extra sockets around the desk (hence, my discovery of the detritus). Furnishings in the lobby area were sparse and austere. Clearly, you're not being invited to hang around the lobby and read.
Great location New fitness equipment Room not clean upon arrival (hair on pillows, bath floor and tub) Staff not friendly Thermostat didn't regulate room temp well
cooking kitchen for family stay. Spacious room. a little bit remote distance of parking.
Nicely decorated studio with all the comforts of home. Beautiful view of golf course and gardens. Clean and comfortable. Good location. Short drive to restaurants, beach, Downtown Oxnard, or Ventura. Planning to stay here in the future.
Checking in and out was efficient. Excellent cooking facilities. Comfortable bed. The front door was not exactly the same shape as the frame for it so that there was light coming through in places. This made me feel unsafe and all the more since the front door was particularly thin. The apartment was extremely dark. Bathroom tiles looked as if they were going to come off. Toilet paper holder was broken and the cleaner would know this as it was in pieces every day but noone attempted to fix it.
Everything was comfortable and clean. The kitchen was really nice, and the bed was comfortable. Would definitely stay here again. Breakfast food was greasy, and low quality. There was some maintenance issues - tiles on the bathroom floor were cracked and a lot of the grout was gone/coming out.
Loves everything. Beautifully designed. Breakfast was better than going to a restaurant. Will never forget my stay there and will recommend. Kind staff lovely Thank you for making such a big part of our memories
Location and access was great. Well kept, maintained and clean. Staff was helpful and friendly. Bathroom vent fans were both old and loud when turned on--LOUD.
I enjoyed staying in the room with the full kitchen. The room was spacious and very comfortable. The view of the golf course was very pleasant.
The staff,pool,the room was great and views.
Rooms were outstanding ! Super clean and comfortable.
Great room, quiet neighboorhood, extremely friendly and helpful staff, everything complimentary, hospitality hour
Nice big studio apartment style rooms. Love the free breakfast and light dinner service in the hotel lobby. Nice for golfers as there's an adjacent golf course. As part of my job I stay 2 nights a week in the Oxnard-Ventura area and have done so for 7 years. In the course of these 7 years I have sampled just about all of the two star and above hotels in the area many times each. In my opinion, this hotel offers the best value for a business traveler for a short trip. A lot of remodeling now, but that's temporary. It's in a residential neighborhood, and doesn't have a restaurant, so no place to go eat within walking distance if you choose not to have the free breakfast or light dinner provided in the lobby.
I loved my room and how everything was set up. Perfectly met my needs for this one night stay. The best part was their complementary breakfast. Room cleaning tried to sneak in before my required check out time.
It was very clean. I used to be a maid so I look around quite a bit before setting down my bags and I was satisfied. Reasonable for price. Nice quick breakfast. The front desk guy when I checked in wasn't overly friendly or anything. I kinda felt rushed like he had something better to do but maybe he was just having a bad day. also, it was hard to sleep at first with all the traffic from the 101.
The room was so horrible we walked in the room and walked out and booked at another hotel down the street. Too much tio list
The price was reasonable for the quality. There wasn't enough parking so I had to fit in between a very tight space, The room looked seemed really old and didn't seem as clean as I would have expected it there was stuff all over the walls and carpet the shower looked like it could have fallen apart.
We were able to check in very late, Breakfast was wonderful...Close to where we were going..
Breakfast was decent. Staff were very friendly. Not enough pillows, room reeked of bleach, mattress was very springy and old, landscapers woke us up at 7:30am while we were on vacation.
The location was convenient for where we were going and what we needed to do. The room was comfortable and clean. Outdoor entrance was dirty and unkempt. Continental breakfast was okay but somewhat sparse.
Safe area (I stayed in Ventura last year and was not comfortable with the area) Quiet Large, comfortable room (full kitchen, living room, bedroom, bathroom) Clean Friendly and helpful staff (they let me check in at 12:30, which was wonderful -thank you!) Very convenient to freeway Nothing!
The bed was very comfortable. Check in and check out were efficient and brief. The waffles and oatmeal were good. The breakfast was underwhelming. The hot food was gross and the bagels/breads were stale. The hot tub wasn't hot and there were no towels by the pool. I think I over paid for what we got. I think I'll try across the street next time.
Convenient to freeway, gas station, Walgreens, and casual restaurants. Breakfast was good, oatmeal, eggs, sausage, hot coffee, etc. every morning plus the "to-go" brown bag breakfasts are available for those in a hurry. The bed was super comfortable. Not as clean as other Hampton Inns I have stayed at and the front desk usually only had one person who was on the phone most of the time. The hotel faces the freeway, the traffic noise was very loud. There were no lights on in the parking lot the first night; it was really dark and creepy getting to my car! I was there for three days and there was the same little pile of what looked like paper bits and crumbs on the floor by the elevators the entire time. The hall carpets are very stained EVERYWHERE. The tops of the lights by the bed, picture frames, baseboards, top of the headboard, back edge of the desk were all dusty, there was mineral buildup all along the bottom of the shower door and it was obvious that vacuuming between the furniture was not done regularly. The entire hotel gave the impression that they are short staffed so cut corners on service and cleanliness.
Cleanliness of the room Room layout Brightness of the room A/C control was very accurate Kitchenette area Seating area and desk The bed was a little hard Couch was a little hard to sit on
comfortable and modern rooms. good complementary breakfast
Cleanliness, staff friendliness, overall good breakfast. Next night we stayed at a Hilton in Monterey and the rooms were small, terrible carpet, and too expensive Did not enjoy driving through parking lot to get to hotel. Should have easy access offa main road
Good space and food, clean.
Overall everything was great, I use to live in the area & for last minute reservations for New Year's Eve night with a 3 month old the acommendations were perfect. We checked in about 5:30pm New Year's Eve, just walked right up to the desk. 2 young ladies were behind the counter & immediately let me know they would be right with me. One was Showing the other how to do something, when another employee walked in behind the desk & was told "oh you can help her" she was very rude when she helped me not even a hello, have a nice night you can tell she didn't want to be there.
The staff was exceptional. They were attentive, friendly, and helpful. Check in was a breeze and they were efficient. Not applicable.
Very near freeway, but wasn't noisy. Room was very modern. Great experience.
The bed had only a sheet, very thin duvet and very thin spread. I asked for and got extra blankets, as well as a follow-up phone call. Appreciated that. Room was quite big. NO HOT WATER! That's basic. You can't mess that up. Very secondary issue was the fact that the TV remote didn't appear to have channel up-down buttons.
We loce everything
Clean and Comfortable. Very Nice pool, bar and restaurant
Easy to access from freeway super shopping near by close to ocean by car. Under remodel so there was some noise and workman traffic held up elevator. But I would recommend this hotel for clean and comfy rooms there is a lounge and food and drink bar available. Pool area is nice and large even though we didn't have the time to enjoy it. I would stay there again if needed Construction noise and length of time it took to catch an elevator due to workers going up and down.
Our reservation was messed up...we did not get the room we requested, due to the wrong date being sent to the hotel. Booking.com did not gwet the information correct to the hotel. We booked 7/17 - 7/19/09...but on arrival 7/17, the hotel had us down coming in on 7/19, so that is why we got the bottom of the barrel.
Friendly, helpful staff
Very Friendly Staff. Professional Facilities. Would have liked to get a better deal.
Very comfortable beds its bit bit far out from other things
Near freeway and restaurants. Got up early to get on the road on short time schedule. No soap. Wash cloth from previous occupant in the shower. Seemed sloppy.
Staff helpful Great hotel for relaxing & comfort, but lacked charecter - just a modern hotel!