Guest Reviews
Overall Rating
7.4
Good
Based on 3,835 reviews
Cleanliness
7.4
Comfort
8.3
Pickup/Dropoff
6.9
Value for money
8.6
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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9.6
Pros: price, value,
Cons: car could have been cleaner
review from
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10.0
Pros: A great rate and everything from pick up to drop off was so smooth and easy.
review from
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7.2
Courteous staff
Pros: Staff was efficient, courteous, and professional.
review from
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4.0
Poor customer service
Cons: The location we picked the car up from didn't clean the car or keep up with maintenance. We had an air bag system problem during our rental and when we went to exchange at another location they tried to charge us a $300 detail fee for smoking. We don't smoke; the problem was the location we picked up from didn't clean the car. When the second location called the first for the cleaning report they "couldn't find it"; that's when they realized it wasn't us that had dirtied the car.
review from
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6.0
Pros: Everything was very fast and efficient.ut the place closet at 6 on Friday and no key drop.
Cons: The place closed at 6 on Friday and no key drop. Hard to get through traffic to return the car on time.
review from
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6.8
Hertz is terrible on accepting reservations that d
Pros: This entire experience is motivated by the best price possible. Yes they have the best price, but is the price worth the headache?
Cons: That a reservation was accepted and the vehicle wasn't available. terrible way to treat customers. It took an act of congress - to force Hertz to get me a car for my trip.
review from
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7.2
Courteous staff
Pros: Staff was efficient, courteous, and professional.
review from
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6.8
Hertz is terrible on accepting reservations that d
Pros: This entire experience is motivated by the best price possible. Yes they have the best price, but is the price worth the headache?
Cons: That a reservation was accepted and the vehicle wasn't available. terrible way to treat customers. It took an act of congress - to force Hertz to get me a car for my trip.
review from
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4.0
Poor customer service
Cons: The location we picked the car up from didn't clean the car or keep up with maintenance. We had an air bag system problem during our rental and when we went to exchange at another location they tried to charge us a $300 detail fee for smoking. We don't smoke; the problem was the location we picked up from didn't clean the car. When the second location called the first for the cleaning report they "couldn't find it"; that's when they realized it wasn't us that had dirtied the car.
review from
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6.0
Pros: Everything was very fast and efficient.ut the place closet at 6 on Friday and no key drop.
Cons: The place closed at 6 on Friday and no key drop. Hard to get through traffic to return the car on time.
review from
Where can I find Hertz car rentals in Covington?
1331 Highway 190, Hertz car rentals
Address
1331 Highway 190Phone
+1 985 809 6619Top Tips For Renting a Car from Hertz in Covington
- 25% of our users found rental cars from Hertz in Covington for $28 or less
- Economy rental cars from Hertz in Covington are around 55% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Covington
How much does it cost to rent a car from Hertz in Covington?
On average a rental car from Hertz in Covington costs $39 per day.
What is the most popular rental car from Hertz in Covington?
Standard (Mitsubishi Galant or similar) is the most frequently booked rental car type from Hertz in Covington.
How many car rental locations does Hertz have in Covington?
Hertz has 1 rental location in Covington. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Louis Armstrong Airport (MSY)?
Yes
Does Hertz offer shuttle or airport pick-up services from Louis Armstrong Airport (MSY)?
Yes
