Book Hertz car rentals at Edmonton Airport

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6.0

my first time driving a Tesla 1) was not shown how to unlock the doors. had to google it 2) cigarette butt on the floorReviewed Apr 19 2023

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8.0

Bit of a lineup to pick up the car but other than that it was all very easy. Got a brand new mustang instead of the Chevy spark I paid for.Reviewed Apr 17 2023

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4.0

First i had to wait several minutes for a staff member to arrive at the counter to pick up my reserved vehicle. The one staff member that was working was having a bad night.. he was very cold and rude so I asked empathetically how his night was going. He responded it wasn't going well. Next, I had requested a compact and recieved a mini van. Altho thos is a nice upgrade, it's not what I asked for. I asked the clerk if he was coming out to inspect the car with me but he said he wasn't able as he had two more people waiting behind me. He said if I could see any dents, to come in and tell him. He said superficial scratches don't matter. I proceeded to the vehicle and noticed some scratches but was told not to worry about this. It was 10:00pm so was dark and dimly lit. I looked as best as I could. I should also mention, I'm 5'2" so could not see the top of the vehicle. I drove this vehicle minimally, to my dad's and back to the airport over the 3.5 days I used it. The gas fill was only $7.50 before returning it. I returned it and the lady who greeted me was very kind. I left the parking lot and went through security to my flight and was called by a Hertz staff member that there was a scratch on the bumper and a dent on the roof. I absolutely did not make these marks for certain and should have had a staff member look it over before driving away as I am too short to have seen this prior to leaving with this huge vehicle and was told not to worry about scratches. I verbally asked them to send me untouched photos, to leave the dust on the vehicle as not to touch where these so called dent and scratch were...untouched as it may prove this was there prior to me renting it if all the dust on the car was uniform. This staff member told me they would do so asap. I also emailed them with this same request. I never did recieve these photos. I was treated like a criminal as this staff member was hostile and rude telling me this was my fault. I'm not an auto specialist...this is not my area of expertise. I asked the original rude staff member to inspect with me and he refused. If these marks were indeed on this van, then this was done prior to me using this vehicle and should have been inspected by upon the return from the previous renter. I shouldn't be paying for someone else's oversight.Reviewed Mar 14 2023

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10.0

Pleasant service. Friendly staff. Decent value as long as you pre book.Reviewed Feb 2 2023

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10.0

The gas consumption of Camry is goodReviewed Oct 23 2022

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10.0

Would rent from them again.Reviewed Sep 19 2022

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10.0

Joe was so helpful and accommodating when I made an error in my booking. He saved our trip and I am so grateful. Excellent customer service!Reviewed Aug 13 2022

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4.0

Rear tire vibrates the whole time. Flat spot or out of balance. Terrible vibration at 80-90kph. Felt like I was delivering their car back to BC. Should have got a discount for that. Otherwise a good car.Reviewed Jul 11 2022

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10.0

Joe at Edmonton Airport was fantasticReviewed Jul 11 2022

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10.0

Over the years I have rented through other agencies. But I have to say. The gentleman name Joe at the international airport(Edmonton) has just been amazing at his job. Very patient, knowledgeable. Very easy going. I ran into an Major incident & It could have been a nightmare! but Mr Joe help me get through it like pro.. So far, I'm very happy with everything. Thank you.Reviewed Jun 26 2022

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10.0

Everything worked as planned, no surprises, Staff were friendly and helpful.Reviewed Jun 5 2022

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10.0

I rented a pick-up truck in middle of february and it came with summer tire, really unsafe and i did lost control a few times. Even if the province of Alberta doesnt enfore their driver to use winter tire i do believe that a rental company should ensure the safety of their custommer.Reviewed Feb 28 2022

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• How much does it cost to rent a car from Hertz at Edmonton Airport?

  On average a rental car from Hertz at Edmonton Airport costs $70 per day.

• What is the most popular rental car from Hertz at Edmonton Airport?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz at Edmonton Airport.

• Where can I find Hertz car rentals at Edmonton Airport?

  7120 Sparrow Dr is the closest Hertz rental location to Edmonton Airport. The telephone number for this location is +1 780 851 7499.

• Does Hertz offer shuttle or airport pick-up services from Edmonton Airport (YEG)?

  Yes