Guest Reviews
Overall Rating
7.4
Good
Based on 3,961 reviews
Cleanliness
8.4
Comfort
8.3
Pickup/Dropoff
7.7
Value for money
7.6
Hertz car rental prices in Edmonton
| Economy | $19/day | |
| Compact | $19/day | |
| Intermediate | $20/day | |
| Standard | $41/day | |
| Full-size | $22/day | |
| SUV | $34/day | |
| Minivan | $42/day | |
| Premium | $41/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
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airport location
great car
picked up the car
car was great
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location was closed
rented a car
friendly staff
great experience
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4.8
Pros: Awfull service. I booked my car for pick up at 1 am, my plane landed at 1 15 and I was at the desk at 1 25 to find it closed. I walked around the parking lot and called the 1800 number to find out the close the desk at 1 am, and they blamed me for not putting my flight information on my reservation.
Cons: Dont book with hertz Edmonton if you are going to arrive after middnight, or you migh find yourself sleeping at the airport waiting for them to open at 6 am and even then they wont even say "Sorry" all I got was you were here after 1am.... I am sure I would never use them again. Companies got to big
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9.6
Pros: Friendly service
Cons: Car head rests were too far forward.
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8.0
Pros: My car was ready and waiting for me when I arrived at the desk. I was able to be on my way quickly, which I appreciated.
Cons: Other companies I’ve dealt with at the same airport have offered a choice of vehicles as well as walking me out to the car to answer any questions, like the location of the levers to open the trunk or gas door, and make sure their are no dings or scraps on the car.
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6.8
Pros: Staff was friendly and helpful.
Cons: Not happy that I had to pay extra if my husband was also going to drive.
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5.6
Cons: Nowhere did it say that there would be a $200 hold put on my credit card on pickup. I had paid in advance, and it said I owed $39 at pickup. I am a new grad who was making a trip out for a friend's wedding, and only have a $500 credit limit, so the $200 wasn't possible. They wouldn't accept debit?!
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8.4
Pros: Pick up (during office hours) and drop off (after office hours) were quick and smooth. We had an engine problem on the second day. After calling them, they brought a new car out to us and we could continue on our travels.
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9.6
Pros: Quick pick-up and drop-off nice car
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9.6
Pros: staff were great. pick up was easy and drop off took less than 2 minutes, Can was better than advertised. Passat trunk was HUGE
Cons: The airport location fee that was added to the daily rental (after the advertised daily rate on the Kayak search engine) was a disappointing shock. would appreciate a true total cost to be shown in the searches up front
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9.6
Cons: The location is pretty far from the airport but the price was good and no extra for snow tires.
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10.0
Pros: Lee at YEG gave us excellent service. The pickoff and dropff took less than 5 minutes. The woman who did the check was very friendly and helpful.
Cons: Not a single thing. We were very pleased with the car rental deal we were offered!
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6.4
Pros: Friendly, yes. Drop off, excellent.
Cons: Made reservation online and paid in advance of trip. Did comparison shopping for best price. Got to Hertz desk at Edmonton Airport and was charged far more than I had already paid. Seems dishonest to me.
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9.2
Pros: Love the fact that they were ready to help and had options available for me since the first option wasn't decent enough for my preference. The drop off is absolutely amazing and hassle free. Someone is ready to check you out as soon as you drop off so you can make your flight and pass the security.
Cons: For a Mid-Size car i believe that Kia Soul is just waste of a reservation since the gentlemen told me that size wise they are the same but in reality, Corolla wheel base is bigger, front and back leg room space is also bigger. Love the fleet of cars you guys have.
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9.6
Pros: Friendly service
Cons: Car head rests were too far forward.
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9.6
Pros: Quick pick-up and drop-off nice car
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9.6
Pros: staff were great. pick up was easy and drop off took less than 2 minutes, Can was better than advertised. Passat trunk was HUGE
Cons: The airport location fee that was added to the daily rental (after the advertised daily rate on the Kayak search engine) was a disappointing shock. would appreciate a true total cost to be shown in the searches up front
review from
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9.6
Cons: The location is pretty far from the airport but the price was good and no extra for snow tires.
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10.0
Pros: Lee at YEG gave us excellent service. The pickoff and dropff took less than 5 minutes. The woman who did the check was very friendly and helpful.
Cons: Not a single thing. We were very pleased with the car rental deal we were offered!
review from
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9.2
Pros: Love the fact that they were ready to help and had options available for me since the first option wasn't decent enough for my preference. The drop off is absolutely amazing and hassle free. Someone is ready to check you out as soon as you drop off so you can make your flight and pass the security.
Cons: For a Mid-Size car i believe that Kia Soul is just waste of a reservation since the gentlemen told me that size wise they are the same but in reality, Corolla wheel base is bigger, front and back leg room space is also bigger. Love the fleet of cars you guys have.
review from
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8.0
Pros: My car was ready and waiting for me when I arrived at the desk. I was able to be on my way quickly, which I appreciated.
Cons: Other companies I’ve dealt with at the same airport have offered a choice of vehicles as well as walking me out to the car to answer any questions, like the location of the levers to open the trunk or gas door, and make sure their are no dings or scraps on the car.
review from
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6.8
Pros: Staff was friendly and helpful.
Cons: Not happy that I had to pay extra if my husband was also going to drive.
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8.4
Pros: Pick up (during office hours) and drop off (after office hours) were quick and smooth. We had an engine problem on the second day. After calling them, they brought a new car out to us and we could continue on our travels.
review from
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4.8
Pros: Awfull service. I booked my car for pick up at 1 am, my plane landed at 1 15 and I was at the desk at 1 25 to find it closed. I walked around the parking lot and called the 1800 number to find out the close the desk at 1 am, and they blamed me for not putting my flight information on my reservation.
Cons: Dont book with hertz Edmonton if you are going to arrive after middnight, or you migh find yourself sleeping at the airport waiting for them to open at 6 am and even then they wont even say "Sorry" all I got was you were here after 1am.... I am sure I would never use them again. Companies got to big
review from
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5.6
Cons: Nowhere did it say that there would be a $200 hold put on my credit card on pickup. I had paid in advance, and it said I owed $39 at pickup. I am a new grad who was making a trip out for a friend's wedding, and only have a $500 credit limit, so the $200 wasn't possible. They wouldn't accept debit?!
review from
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6.4
Pros: Friendly, yes. Drop off, excellent.
Cons: Made reservation online and paid in advance of trip. Did comparison shopping for best price. Got to Hertz desk at Edmonton Airport and was charged far more than I had already paid. Seems dishonest to me.
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Where can I find Hertz car rentals in Edmonton?
17610 102 Avenue, Hertz car rentals
Address
17610 102 AvenuePhone
+1 780 408 4455Top Tips For Renting a Car from Hertz in Edmonton
- 25% of our users found rental cars from Hertz in Edmonton for $30 or less
- Compact rental cars from Hertz in Edmonton are around 65% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Edmonton
How much does it cost to rent a car from Hertz in Edmonton?
On average a rental car from Hertz in Edmonton costs $44 per day.
What is the most popular rental car from Hertz in Edmonton?
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Edmonton.
How many car rental locations does Hertz have in Edmonton?
Hertz has 4 rental locations in Edmonton. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Edmonton Airport (YEG)?
Yes
Does Hertz offer shuttle or airport pick-up services from Edmonton Airport (YEG)?
Yes