| Economy | $17/day |
| Compact | $22/day |
| Intermediate | $18/day |
| Standard | $19/day |
| Full-size | $24/day |
| Intermediate SUV | $24/day |
| Standard SUV | $33/day |
Cons: Five phone calls to alter drop off location, no concrete answer about what change fee would be, no estimate or quote given when I told when I would drop car off.
Cons: My rental experience in this location is excellent because i was given an upgrade vehicle without a single cost. Intact I already booked my next car for 1 month.
Pros: Staff was extremely friendly and helpful. I was impressed with their “getting it done attitude”.
Pros: Free upgrade was nice. The staff was very friendly.
Cons: The extra insurance at $50.00 per day seemed a little steep.
Pros: The staff was helpful and conveniently located at the airport location.
Cons: The agent wanted to up sell to a larger model as they wanted the smaller SUVs for other customers. I was OK with that if it was a free upgrade, but they wanted to charge me for it.
Pros: Awfull service. I booked my car for pick up at 1 am, my plane landed at 1 15 and I was at the desk at 1 25 to find it closed. I walked around the parking lot and called the 1800 number to find out the close the desk at 1 am, and they blamed me for not putting my flight information on my reservation.
Cons: Dont book with hertz Edmonton if you are going to arrive after middnight, or you migh find yourself sleeping at the airport waiting for them to open at 6 am and even then they wont even say "Sorry" all I got was you were here after 1am.... I am sure I would never use them again. Companies got to big
Pros: Friendly service
Cons: Car head rests were too far forward.
Pros: My car was ready and waiting for me when I arrived at the desk. I was able to be on my way quickly, which I appreciated.
Cons: Other companies I’ve dealt with at the same airport have offered a choice of vehicles as well as walking me out to the car to answer any questions, like the location of the levers to open the trunk or gas door, and make sure their are no dings or scraps on the car.
Pros: Staff was friendly and helpful.
Cons: Not happy that I had to pay extra if my husband was also going to drive.
Cons: Nowhere did it say that there would be a $200 hold put on my credit card on pickup. I had paid in advance, and it said I owed $39 at pickup. I am a new grad who was making a trip out for a friend's wedding, and only have a $500 credit limit, so the $200 wasn't possible. They wouldn't accept debit?!
Pros: Pick up (during office hours) and drop off (after office hours) were quick and smooth. We had an engine problem on the second day. After calling them, they brought a new car out to us and we could continue on our travels.
Pros: Quick pick-up and drop-off
nice car
