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Reviews for Hertz in Elmira

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8

Good

3

Okay

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Mediocre

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friendly staffrented a car

pick up the carlocation was closed

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car was cleanwrong location

8.0

Pros:Staff and customer service was A+Cons:The original car I rented reeked of smoke. I came back in and asked to switch cars, they accomdated.Reviewed Feb 21 2021

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3.6

Pros:Agent was very helpfulCons:Cost of the rental I wanted to rent another car with a drop off at another airport out of state. I was quested $1000.00 for the rental. I would love for a management person to discuss this with me. 843-215-7034 Gil cushingReviewed Jul 27 2018

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10.0

Pros:The lady at the Tompkins Airport was fantastic. Very helpful and courteous went out of her way to sanitize my credit card before returning it to me.Cons:The car was a bit dirty, Crumbs on the back seat and a hair clip in the handle. Makes me wonder how well they are being sanitized.Reviewed Jan 1 2021

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10.0

Pros:Great staffReviewed Sep 11 2017

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10.0

Helped me in a bindPros:I was greatful to find a one way rental from upstate NY to NH. The Hertz team was courteous and I didn't have to wait long. I got a lovely Kia Optima for my rwntal. It was so comfortable for my 8 hour drive. Thanks Hertz!!Reviewed Sep 10 2018

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7.2

Pros:I really don't much about this since I was only there for 2 minutes to drop off the car.Reviewed Sep 4 2017

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9.2

Ford Excursion Not Bad, But Not GreatPros:It was relatively roomy for 6 people, one of which was under 6' tall. No room in the back for much more than a couple of bags. Third row had to climb out over the second row seats, but, that is to be expected. Would be nice to have power for recharging devices in a more convenient location, too. Interior amenities were lacking- clearly the base model. Nice power for such a large vehicle. Fairly easy for me to maneuver. As for booking, seemed to be a disconnect between the local office and the internet. Called the local office, they said they didn't have a vehicle, but then I was able to book one online through a proxy site. The staff was awesome in answering my many calls to ask specific questions about the vehicle.Cons:Dropping off was a bit contentious, as there was no representative available at 9PM Sunday evening. Not a huge deal, but, I had to figure out some details on my own.Reviewed May 3 2017

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6.0

Pros:Smooth pick upCons:Car was very dirty, windshield was so dirty it was hard to see through.Reviewed Mar 13 2021

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6.8

Pros:The price was affordable for a one-way rental. So much so, that I’ll still consider Hertz if/when I have a need for another one-way rental.Cons:The staff at my pickup location were a bit unfriendly and bad mouthed another customer who was on the phone. At one point, one of he staff members mentioned that the last time he was in NJ (where my bf is from), that a group of black guys tried to haggle him for money in Atlantic City - just unprofessional.Reviewed Dec 29 2019

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8.8

Pros:The people were friendly at the counter and took cars of my needs.Cons:When I arrived there was no one at the counter to get my paperwork for me. There was only a quarter tank of gas at pick up. Airport was under construction and there was no signage on what to do to get the car..Reviewed Jul 28 2018

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10.0

Pros:vehicle type and having had a choice, friendly staff in Elmira NYReviewed Jul 25 2017

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8.0

Pros:Pickup and drop off was easy.Cons:The car I reserved wasn't available. I was "upgraded" to a larger vehicle, however, the larger vehicle almost had 50,000 miles and was showing some wear.Reviewed Apr 7 2021

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• Has the Hertz rental car policy in Elmira changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Elmira?

  On average a rental car from Hertz in Elmira costs $108 per day.

• What is the most popular rental car from Hertz in Elmira?

  Compact (Nissan Sentra or similar) is the most frequently booked rental car type from Hertz in Elmira.

• How many car rental locations does Hertz have in Elmira?

  Hertz has 1 rental location in Elmira. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Corning-Elmira airport (ELM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Corning-Elmira airport (ELM)?

  Yes