Guest Reviews
Overall Rating
7.7
Good
Based on 20 reviews
Cleanliness
7.9
Comfort
7.7
Pickup/Dropoff
7.4
Value for money
7.6
Hertz car rental prices in Florence
| Economy | $54/day | |
| Compact | $56/day | |
| Intermediate | $55/day | |
| Full-size | $65/day | |
| SUV | $65/day | |
| Minivan | $101/day | |
| Premium | $69/day | |
| Luxury | $74/day | |
| Commercial | $71/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
car was clean
pick up and drop
drop the car
great car
picked up the car
car was great
great service
rented a car
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10.0
Pros: The staff was very friendly service with a smile.
Cons: I have to go into Manning and Kingstree the end of the month. I wish y’all had locations there.
review from
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2.4
Pros: The staff was not friendly they was not helpful
Cons: I paid online with my debit card but when I got to Hertz they told me that I needed a major credit card the customer service was very poor
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10.0
Pros: the guy that helped me was really nice and accommodated my requests.
review from
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6.4
It was ok
Pros: Nothing
Cons: No isctructuon or agent to assist you in returning car.
review from
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7.6
No plan for a hurricane
Pros: Pick up was easy and the car was great. Gas mileage was super for my long trip. Enjoyed a comfortable ride.
Cons: Someone didn’t think about the airport being closed when they put the drop box at the hertz counter. Budget was allowing their customers to leave keys in car, but I was told that I would be charged an unlock fee if I did that. So, I’m going to have to wait for airport to reopen so I can drive 45 minutes each way to take keys back to the hertz counter. will not be using hertz again.
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6.0
Cons: Never made it to florence
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10.0
Pros: My plane was delayed 5 hours and they still left the keys for me. Made a crappy day into a good one.
review from
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5.6
Cons: 1. Smell of cigarettes in the car.
review from
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10.0
Pros: miss ashley was wonderful.. very re-assuring on the chance my flight was delayed that some arrangement would be made to still get access to my rental.. sure enough, flight delayed.. called to advise and scott said no worries he would be there.. miss ashley again was on my return day gave me precise directions back to the airport.. there she was like the mother bird bringing in her flock.. couldn't have had better or more pleasant service..
review from
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2.0
Cons: I have been debited for a upgrade about which I was not informed. At pick up I was asked whether a Nissan (Altimate ?) was ok instead of the ordered Toyota Corolla . I did not know this type of car and it was not clear to me that this meant a price increase of $ 117 Later on back home, I found out the extra price. Moreover I have been charged for late return since I picked up at 09.39 pm and returned the car at 2.49 am although I have been charged for an extra day as well !!!! POOR SERVICE
review from
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8.0
Pros: Price was good.
Cons: Car had broken HVAC. Car needs more accessory outlets. Sat Radio or Bluetooth would be nice.
review from
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2.0
Cons: When I returned car I had to pay for a cab to take me less than a mile. Agent claimed there was no one around to give me a ride.
review from
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10.0
Pros: The staff was very friendly service with a smile.
Cons: I have to go into Manning and Kingstree the end of the month. I wish y’all had locations there.
review from
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10.0
Pros: the guy that helped me was really nice and accommodated my requests.
review from
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10.0
Pros: My plane was delayed 5 hours and they still left the keys for me. Made a crappy day into a good one.
review from
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10.0
Pros: miss ashley was wonderful.. very re-assuring on the chance my flight was delayed that some arrangement would be made to still get access to my rental.. sure enough, flight delayed.. called to advise and scott said no worries he would be there.. miss ashley again was on my return day gave me precise directions back to the airport.. there she was like the mother bird bringing in her flock.. couldn't have had better or more pleasant service..
review from
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7.6
No plan for a hurricane
Pros: Pick up was easy and the car was great. Gas mileage was super for my long trip. Enjoyed a comfortable ride.
Cons: Someone didn’t think about the airport being closed when they put the drop box at the hertz counter. Budget was allowing their customers to leave keys in car, but I was told that I would be charged an unlock fee if I did that. So, I’m going to have to wait for airport to reopen so I can drive 45 minutes each way to take keys back to the hertz counter. will not be using hertz again.
review from
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8.0
Pros: Price was good.
Cons: Car had broken HVAC. Car needs more accessory outlets. Sat Radio or Bluetooth would be nice.
review from
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2.4
Pros: The staff was not friendly they was not helpful
Cons: I paid online with my debit card but when I got to Hertz they told me that I needed a major credit card the customer service was very poor
review from
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6.4
It was ok
Pros: Nothing
Cons: No isctructuon or agent to assist you in returning car.
review from
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6.0
Cons: Never made it to florence
review from
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5.6
Cons: 1. Smell of cigarettes in the car.
review from
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2.0
Cons: I have been debited for a upgrade about which I was not informed. At pick up I was asked whether a Nissan (Altimate ?) was ok instead of the ordered Toyota Corolla . I did not know this type of car and it was not clear to me that this meant a price increase of $ 117 Later on back home, I found out the extra price. Moreover I have been charged for late return since I picked up at 09.39 pm and returned the car at 2.49 am although I have been charged for an extra day as well !!!! POOR SERVICE
review from
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2.0
Cons: When I returned car I had to pay for a cab to take me less than a mile. Agent claimed there was no one around to give me a ride.
review from
Other suppliers in Florence scored
Where can I find Hertz car rentals in Florence?
2100 Terminal Drive, Hertz car rentals
Address
2100 Terminal DrivePhone
+1 843 662 7930Top Tips For Renting a Car from Hertz in Florence
- 25% of our users found rental cars from Hertz in Florence for $41 or less
- Book your rental car from Florence in Hertz at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Hertz in Florence are around 50% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Florence
How much does it cost to rent a car from Hertz in Florence?
On average a rental car from Hertz in Florence costs $50 per day.
What is the most popular rental car from Hertz in Florence?
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Florence.
How many car rental locations does Hertz have in Florence?
Hertz has 2 rental locations in Florence. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Florence Airport (FLO)?
Yes
Does Hertz offer shuttle or airport pick-up services from Florence Airport (FLO)?
Yes