Reviews for Hertz in Hartford
- All reviews 100%
Jul 5 2017
Don't rent through a third party
Pros: The price I was quoted online including car insurance was no where close to what I was charged. Hertz charged me 1.5 times more. These online services need to better communicate with car companies because it's frustrating to arrive at your destination with an online receipt and be told that they can't honor it. I won't rent a car through a third party again.
Cons: The price didn't match the quote. It was much more. I don't think I'll use hertz in the future.
Jun 25 2017
Cons: Pick-up was ok; had to wait 30 min for car despite that I had already made my reservation well in advance and paid.
Jun 8 2017
Pros: Car was there and was clean.
Cons: Confusion at checkin. Was told I had said would dropoff at a location where I would never dropoff. Then, use of the EZ pass was not explained so I'm certain I paid EZ pass and Hertz most every time. Then, big change of rate from quoted rate, had to pay almost double. Bad overall experience.
Jun 4 2017
Pros: Car was clean
Cons: Only had 2 people working in the middle of the day. Took over and hour to get my car. The computer checkin was broken so had to wait. Also when I booked it said it was the rental place at the airport but when I got there they said it was for the place downtown. Charges me 40 dollars more then I was supposed to be charged