Reviews for Hertz in Hartford
- All reviews 100%
Aug 10 2017
Was on hold an entire hour
Cons: Never picked up the car, couldn't cancel, but needed to as flight was canceled
Aug 9 2017
I don't know what I did to deserve that car
Pros: The Hertz staff was very helpful and expeditious
Cons: The car was horrible. Sounded like it was going to not make it up hills, very loud noises on the highway. It had a piece dislodged on the front left bumper. It had stains all over the back seat. The car smelled horribly. I am not sure what I did wrong in ordering that car. I have rented from Hertz and I am a Gold Rewards member but I am rethinking my rental car company.
Jul 28 2017
Pros: The car itself was fine.
Cons: Despite having prepaid, when I arrived past the time I originally had intended, there was no car available for me. I was delayed by at least 45 minutes. When I returned the car, they wanted to charge me for an extra day using the original booked time rather than the actual pickup time!
Jul 5 2017
Don't rent through a third party
Pros: The price I was quoted online including car insurance was no where close to what I was charged. Hertz charged me 1.5 times more. These online services need to better communicate with car companies because it's frustrating to arrive at your destination with an online receipt and be told that they can't honor it. I won't rent a car through a third party again.
Cons: The price didn't match the quote. It was much more. I don't think I'll use hertz in the future.