Reviews for Hertz in Hartford
- All reviews 100%
Apr 24 2017
Pros: Everything is smooth and no issue from the very beginning!
Apr 11 2017
Excellent customer service
Pros: The customer service was excellent!
Cons: Wish the location was at the airport.
Apr 3 2017
Great car, but need faster check-in
Pros: Everything was great except for the pick-up experience. I'm not sure if this was just an abnormal night or if someone called in sick, but it sure put a damper on everything else. The car was perfect and the price was right.
Cons: The pickup experience was terrible. We waited for 30+ minutes due to the fact that the front desk in Hartford only had one person working on a Friday night. Also, the electronic kiosk in the Hartford office was down which would have greatly sped things up.
Mar 13 2017
Don't rent the Prius C
Cons: Agent was stoned. Car was worse one I've ever rented. It was uncomfortable, unpowered, lacked cruise control. My knee hurts.