Reviews for Hertz in Kirkland
- All reviews 100%
Nov 22 2016
Service fine, bad alignment.
Pros: I had some concerns about my rental van, including a tolerable but definitely present stain on the ceiling and a shimmy that became obvious at speeds above 60mph, neither of which I was aware of until I had started a one-way, multi-state drive. The clerk at the Kirkland office was completely agreeable and made a note of both on my account.
Cons: While I'm sure it is difficult to diagnose all maintenance issues on all vehicles in the fleet, I was disappointed that I was given a van with a pretty obvious alignment problem to drive across 2/3 of the country. I also noticed the front tires were pretty worn, indicating an alignment issue that should have been caught prior to sending it out again. I also would have stopped in at a Hertz along the way, but many reviewers warned against getting charged for damages they weren't responsible for, so I just dealt with it.
Sep 6 2016
Force charged me for an extra day as they were clo
Pros: Nothing in particular
Cons: Even though they have after hour dropoff they still charged me for extra day as my return was on a holiday
Aug 3 2016
Pros: It was great and I will do it again. D