Guest Reviews
Overall Rating
7.5
Good
Based on 14 reviews
Cleanliness
8.1
Comfort
7.3
Pickup/Dropoff
7.4
Value for money
7.6
Hertz car rental prices in Novi
| Compact | $43/day | |
| Standard | $44/day | |
| Full-size | $46/day | |
| SUV | $40/day | |
| Minivan | $48/day | |
| Premium | $52/day | |
| Luxury | $58/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
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car was clean
drop the car
great car
picked up the car
car was great
rented a car
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2.0
Pros: Absolutely nothing
Cons: Staff was horrible and the cars seatbelt didn't work and they looked at me like I didn't know how to do the seat belt up. Called the manager eventually worked something out but I'll never use Hertz ever again.
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10.0
2017 kia forte
Pros: lots of leg room and a comfortable ride
Cons: nothing
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8.4
not solutions driven
Pros: proximity to home
Cons: they don't accept debit and this is how i planned to pay. had been traveling a lot and other cards were maxed out. counter girl didn't offer any solutions to try to put something together. i came up with 3-4 ideas like splitting the rental into a couple transactions so i could split on a couple credit cards, she couldn't make that work. just overall attitude was "we don't take debit and you don't have enough room to fit rental charge PLUS the $200 deposit, so you can't do business with us. She didn't care. I finally suggested renting the compact car for ONE single day on the one way trip. That got the cost low enough for my card to handle. Thanks to my solutions driven attitude or Hertz wouldn't have had this sale.
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10.0
Great customer service
Pros: Smiling and knowledgeable attendant Clean, beautiful car
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9.6
Michigan to Maryland
Pros: Good car, all worked well. Easy checkout and checkin.
Cons: Car did not have CD player. Hertz & GM are both too cheap.
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6.0
no pickup truck
Cons: We made a reservation Hartz, because Pick up truck (Silverade) was available. Our familiy was in the week of moving, so that we needed pick up truck. However, the guy in the shop told me that we could rent a Explore instead of truck. It was a good car indeed, but did not our purpose completely. The guy told me if he found a truck available, then he would make a phone call, but we did not have any call during that rental period of 1 week.
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6.4
Pros: Did receive a discount and they did try to find a comparable vehicle.
Cons: Minivan booked was not available had to change plans to get into full size vehicle as it was the only option.
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10.0
2017 kia forte
Pros: lots of leg room and a comfortable ride
Cons: nothing
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10.0
Great customer service
Pros: Smiling and knowledgeable attendant Clean, beautiful car
review from
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9.6
Michigan to Maryland
Pros: Good car, all worked well. Easy checkout and checkin.
Cons: Car did not have CD player. Hertz & GM are both too cheap.
review from
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2.0
Pros: Absolutely nothing
Cons: Staff was horrible and the cars seatbelt didn't work and they looked at me like I didn't know how to do the seat belt up. Called the manager eventually worked something out but I'll never use Hertz ever again.
review from
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6.0
no pickup truck
Cons: We made a reservation Hartz, because Pick up truck (Silverade) was available. Our familiy was in the week of moving, so that we needed pick up truck. However, the guy in the shop told me that we could rent a Explore instead of truck. It was a good car indeed, but did not our purpose completely. The guy told me if he found a truck available, then he would make a phone call, but we did not have any call during that rental period of 1 week.
review from
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6.4
Pros: Did receive a discount and they did try to find a comparable vehicle.
Cons: Minivan booked was not available had to change plans to get into full size vehicle as it was the only option.
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Where can I find Hertz car rentals in Novi?
24400 Novi Road Suite 103, Hertz car rentals
Address
24400 Novi Road Suite 103Phone
+1 248 347 0319Top Tips For Renting a Car from Hertz in Novi
- 25% of our users found rental cars from Hertz in Novi for $32 or less
- Book your rental car from Novi in Hertz at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Hertz in Novi are around 54% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Novi
How much does it cost to rent a car from Hertz in Novi?
On average a rental car from Hertz in Novi costs $43 per day.
What is the most popular rental car from Hertz in Novi?
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Hertz in Novi.
How many car rental locations does Hertz have in Novi?
Hertz has 1 rental location in Novi. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Detroit Metropolitan Wayne County Airport (DTW)?
Yes
Does Hertz offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County Airport (DTW)?
Yes