Reviews for Hertz in Oklahoma City
- All reviews 100%
Aug 23 2017
Consistently good customer service & good vehicles
Pros: Proximity to my home - friendly staff - clean cars
Aug 19 2017
Paid more than was quoted
Cons: I prepaid for my rental and was told that my total was going to be $88.00. I requested a Ford Focus if one was available and told the clerk at the counter that was what I had requested. I was given a Nissan Versa. I requested the ford because I knew that the versa's were extremely uncomfortable. Needless to say I walked past two Ford Focus on my way to the Nissan Versa. A $200 hold was put on my account and the guy told me that I was only going to be charged $9 on my card when I returned the car. However, my credit card reflects two payments, one of $26.31 and another charge of $41.27 and also on my bank account for $43.30. I filled the gas tank before I returned it. I could have rented a bigger more comfortable car for what I have been charged through Hertz. I came out here to watch my daughter graduate in the Army and left feeling ripped off by this company.
Aug 18 2017
Had to buy antifreeze to put in the car
Pros: The car was nice and it drove well on my trip.
Cons: The dashboard lights began flashing and making sounds about 1.5hr into my trip to Texas from OKC. I was in a place roadside assistance was not going to get to me quickly, so I had to begin searching for the problem in the owners manual. Found out it was the antifreeze and when I looked it was about 2" below the minimum line. Bought some more and didn't have a problem. Not counting on it but Hertz said they'd refund me so we'll see if that check ever comes.
Aug 6 2017