Guest Reviews
Overall Rating
7.4
Good
Based on 3,850 reviews
Cleanliness
5.8
Comfort
6.6
Pickup/Dropoff
6.8
Value for money
6.4
Hertz car rental prices in Rochester Hills
| Economy | $21/day | |
| Compact | $21/day | |
| Intermediate | $22/day | |
| Full-size | $24/day | |
| SUV | $20/day | |
| Minivan | $35/day | |
| Premium | $25/day | |
| Luxury | $32/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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2.0
Pros: Staff was extremely rude and not helpful in my situation. I was unaware of a $200 hold and the need to always use a credit card and not a debit card. I don’t use credit.
Cons: The situation would have been resolved if the staff had been courteous and helpful. I understand the need to use credit, but I didn’t need to be made to feel the way that I did. I will never use Hertz again!
review from
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10.0
The SUV was in perfect condition.
Pros: The SUV was clean and full of gas. The people walked me thru the operation of the vehicle and reconfigured the seats for me. I had purchased insurance thru Kayak and it was accepted without question. Overall it was an excellent experience.
review from
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10.0
New car!
Pros: Free upgrade to suv in snow was awesome
Cons: Nothing
review from
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5.2
Poor customer service
Pros: The car
Cons: It wasn't clean
review from
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10.0
Great Experience!
Pros: We had a great experience. Pick up and drop off was fast. Price was excellent. Everyone was friendly. Would definitely rent through them again.
Cons: Everything was great!
review from
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7.2
Hertz car rental
Pros: Pick up was easy. The drop of was somewhat difficult. It was a holiday and nobody was at the counter. The main problem was lack of parking space. The exterior of the car was not very clean.
Cons: Lack of parking space at the time of drop off.
review from
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6.8
Pros: Quickness to pick and drop off the car
Cons: Car was dirty, kind of oil / grease on floor mats and trunk. The oil smell did not go away during two weeks.
review from
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2.0
Customer service worst ever
Pros: Nothing
Cons: Customer service was rude, impolite and very un appreciative of our business
review from
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10.0
The SUV was in perfect condition.
Pros: The SUV was clean and full of gas. The people walked me thru the operation of the vehicle and reconfigured the seats for me. I had purchased insurance thru Kayak and it was accepted without question. Overall it was an excellent experience.
review from
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10.0
New car!
Pros: Free upgrade to suv in snow was awesome
Cons: Nothing
review from
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10.0
Great Experience!
Pros: We had a great experience. Pick up and drop off was fast. Price was excellent. Everyone was friendly. Would definitely rent through them again.
Cons: Everything was great!
review from
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7.2
Hertz car rental
Pros: Pick up was easy. The drop of was somewhat difficult. It was a holiday and nobody was at the counter. The main problem was lack of parking space. The exterior of the car was not very clean.
Cons: Lack of parking space at the time of drop off.
review from
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6.8
Pros: Quickness to pick and drop off the car
Cons: Car was dirty, kind of oil / grease on floor mats and trunk. The oil smell did not go away during two weeks.
review from
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2.0
Pros: Staff was extremely rude and not helpful in my situation. I was unaware of a $200 hold and the need to always use a credit card and not a debit card. I don’t use credit.
Cons: The situation would have been resolved if the staff had been courteous and helpful. I understand the need to use credit, but I didn’t need to be made to feel the way that I did. I will never use Hertz again!
review from
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5.2
Poor customer service
Pros: The car
Cons: It wasn't clean
review from
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2.0
Customer service worst ever
Pros: Nothing
Cons: Customer service was rude, impolite and very un appreciative of our business
review from
Other suppliers in Rochester Hills scored
Where can I find Hertz car rentals in Rochester Hills?
1185 S Rochester Road, Hertz car rentals
Address
1185 S Rochester RoadPhone
+1 248 652 0096Top Tips For Renting a Car from Hertz in Rochester Hills
- 25% of our users found rental cars from Hertz in Rochester Hills for $33 or less
- Economy rental cars from Hertz in Rochester Hills are around 62% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Rochester Hills
How much does it cost to rent a car from Hertz in Rochester Hills?
On average a rental car from Hertz in Rochester Hills costs $46 per day.
What is the most popular rental car from Hertz in Rochester Hills?
Compact (Nissan Versa or similar) is the most frequently booked rental car type from Hertz in Rochester Hills.
How many car rental locations does Hertz have in Rochester Hills?
Hertz has 1 rental location in Rochester Hills. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Detroit Metropolitan Wayne County Airport (DTW)?
Yes
Does Hertz offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County Airport (DTW)?
Yes