Book Hertz car rentals in Santa Rosa

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Reviews for Hertz in Santa Rosa

  • All reviews 100%
6.0/10 Okay
Based on 35 reviews
  • 5.9
  • 5.6
  • 4.1
  • 4.9

Recent reviews

Most recent
    6.4 Good
    Intermediate
    Jun 19 2017
    Cons: I had reserved an intermediate car for Monday afternoon. Fortunately I called before going to the office, and they told me they were short on cars and I would need to wait until they got some cars in. Fortunately I wasn't desperate to get the car so I postponed the pickup until Tuesday morning. Even then they didn't have the correct size car, however one was turned in while I was there. Initially they tried to charge me more for picking up the car a day later but they changed that, so I paid the same amount...for a 1 day shorter rental.
    3.2 Mediocre
    Economy
    Jun 18 2017
    One person working on a Monday morning?
    Pros: At least she was nice!
    Cons: Only used Enterprise in the past...going back to them. Horrible experience. Apparently Monday morning Is "their busiest day" but Hertz thinks it is appropriate to have ONE employee helping a line (literally) 10 people deep, while interrupting every transaction to take phone calls and fully help people calling, too! Got there at 8:00am, had pre-paid for my car in full but they gave it to someone else! They literally RAN OUT OF CARS so 6 of us took a seat & waited for HOURS until cars arrived. I finally hit the road at 11:30am. UGH!! NEVER AGAIN!!!!!
    3.2 Mediocre
    Economy
    Jun 11 2017
    Hertz, where's my car?
    Pros: There was a car. That's the only positive.
    Cons: My car was 2 hours late from my pickup time, it apparently needed an oil change (according to the dashboard notification I got an hour after picking it up), and there was no instruction given on how to return the car, or the fact that the rental location would be closed when I arrived. What a god awful experience.
    4.4 Okay
    Compact
    Jun 8 2017
    Cons: My reservation was for the hertz 20 minutes down the road and not the one at the airport along with 3 other people that were there. We all thought our reservations were at the airport hertz.Then we had to pay for a cab (hertz didn't even offer to pay) to get to the other hertz,and on top of that I was given a car 1/2 the size of the 1 I reserved. It took over an hour to get the car after i landed and it should've only taken 15 minutes. You guys could've at least waived my late fee when i turned in the car.

Where can I find Hertz car rentals in Santa Rosa?

2200 Airport Blvd, Hertz car rentals

Address

2200 Airport Blvd

Phone

+1 707 528 0834
Hertz