Reviews for Hertz in Santa Rosa
- All reviews 100%
Jul 17 2017
Jul 8 2017
Great service personnel
Pros: The way they received me and helped with the process.
Jul 4 2017
Pros: that they credited me for the 2 days the car was making a bad noise so i didn't even drive it.
Cons: that they gave me a car that had something wrong with it. then i couldn't get back to airport for a couple days.
Jun 19 2017
Cons: I had reserved an intermediate car for Monday afternoon. Fortunately I called before going to the office, and they told me they were short on cars and I would need to wait until they got some cars in. Fortunately I wasn't desperate to get the car so I postponed the pickup until Tuesday morning. Even then they didn't have the correct size car, however one was turned in while I was there. Initially they tried to charge me more for picking up the car a day later but they changed that, so I paid the same amount...for a 1 day shorter rental.