Reviews for Budget in Santa Rosa
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May 30 2017
Pros: Very easy drop off
Cons: The fellow at the counter first overcharge me until I corrected them pretty quickly corrected the problem
Mar 13 2017
Horrible customer service in Santa Rosa
Pros: I was surprised how nice the Ford Focus was
Cons: Customer service representative at pick up in Santa Rosa could have cared less. I asked for a drop off in on place and he put another on the contract without telling me. It was very inconvenient. I called to complain and there was nothing they could do and they offered no help or restitution
Jan 15 2017
Pros: Easy drop-off. Friendly customer service.
Dec 1 2016
Car smelled a bit, but it was a good value.
Pros: No drop off charge. Ease of rental location.
Cons: Car smelled a bit like bad b.o. Vehicle seemed a bit cheap.