Hertz Car Rentals in Springfield from $32/day

9.6 Excellent

Full-size

Jul 11 2017

Fast Friendly Affordable

Pros: Employees were extremely friendly and knowledgeable. Our car was ready but we opted for an upgrade. It only took about 15 min to get it ready. Great vehicle with great mileage. Very pleasant experience all around.

Cons: A little tricky to find the office. Tucked behind another business with no sign on the main road. The employees explained the city wouldn't allow any more signs. Call for specific directions and you'll be fine.

8.0 Good

Economy

Jun 20 2017

took a long time to give us the car

Pros: staff very courteous

Cons: The computer told the employee that the price we prepaid was not allowed, check with their supervisor. She found the supervisor, both said they never saw this exception. They called their back office, no one is familiar with that exception. took about a half hour to get our rental, otherwise, it's good.

10.0 Excellent

Full-size

Jun 5 2017

Pros: the efficiency

10.0 Excellent

Full-size

May 11 2017

Effortless

Pros: Check in desk to car 1 minute walk

Cons: Weather

2.0 Poor

Compact

Mar 1 2017

Pros: nothing

Cons: Everything

6.8 Good

SUV

Dec 29 2016

Meh...

Pros: Reserved a mid sized suv for family trip through questionable weather specifically for the 4 wheel drive. Was later told they couldn't promise a 4 wheel drive even though reservation was made months in advance. Check in and out was very easy with friendly staff. Was given a RAV4 instead of promised Jeep liberty that was ok except high beams didn't work. Price was good but there was snafu with a gift certificate that took extra calls to figure out. . Overall ok but not great.

7.2 Good

Intermediate

Jul 19 2016

Pros: Nice car, clean

Cons: Pick up location was hard to find.

2.0 Poor

Economy

Apr 18 2016

Pros: Absolutely nothing

Cons: I called and made reservations I show up to the airport to pick up my car you said my credit my debit card wasn't good enough you left me hanging 300 miles from home I had no way to get around you left me hanging luckily I went to Avis and they took my debit card I will always you save us and I will tell everybody never to use Hertz

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