Reviews for Hertz in Springfield
- All reviews 100%
Jul 11 2017
Fast Friendly Affordable
Pros: Employees were extremely friendly and knowledgeable. Our car was ready but we opted for an upgrade. It only took about 15 min to get it ready. Great vehicle with great mileage. Very pleasant experience all around.
Cons: A little tricky to find the office. Tucked behind another business with no sign on the main road. The employees explained the city wouldn't allow any more signs. Call for specific directions and you'll be fine.
Jun 20 2017
took a long time to give us the car
Pros: staff very courteous
Cons: The computer told the employee that the price we prepaid was not allowed, check with their supervisor. She found the supervisor, both said they never saw this exception. They called their back office, no one is familiar with that exception. took about a half hour to get our rental, otherwise, it's good.
Jun 5 2017
Pros: the efficiency
May 11 2017
Pros: Check in desk to car 1 minute walk