Reviews for Alamo in Springfield
- All reviews 100%
Feb 13 2017
Better Signage Needed
Cons: You need to have better signage at the rental counter. We couldn't find the counter because there was a huge Enterprise sign, and a tiny (practically hidden by the height of the counter) Alamo sign.
Jan 25 2017
Where is the Car?
Cons: It was rainy and cold in Springfield, Missouri when I picked up the rental at the airport. I was given a key and told it was in the parking lot. I had trouble finding the vehicle. There was another car of the same make and color which I found, but the key would not work of course. I had to return to the desk for better directions. I was sent again to find it myself, which I finally did. It was about seven rows away from the terminal. It would have been nicer to have better instructions, or to have the car located in a close up parking area or to have been escorted to its location.
Nov 28 2016
Cons: a guy was there but he seemed irritated to have to get off his phone to talk to me
Oct 28 2016
Pros: We were traveling with a baby and they made the car rental experience seamless and easy. The paperwork to pick up the car took about 2 minutes and the car was clean, ready to go, and in the parking spot they told us. Likewise, dropping it off was simply giving them the keys and picking up our receipt. Price was also great, I will be using them again.