Book Hertz car rentals in Sterling Heights

Good but promises were not kept

Pros: Very clean car good value

Cons: Promised Sirrus/XM radio but did not get it. Hertz did not explain how things worked, lights, radio, media center, or wiper blades.

Cons: Prepaid in full but wasn’t loaned the vehicle because I didn’t bring the credit card.

Worst Rental Agency / Site. Go anywhere else

Pros: Nothing. This was horrible.

Cons: The representative. How they try to screw over by charging you for dings that are already on the car. I have rented about 100 times in the last 5 years, never had an experience even close to this one. Absolutely terrible.

Did not have the car I reserved. Had to go elsewhere.

Pros: I can't think of anything good to say about the experience. Even getting a refund was a small hassle. The whole experience was like a bad version of a Seinfeld episode.

Cons: I paid a premium for an upgraded SUV and they tried to give me something that was 50% smaller. The cars exterior and interior was filthy. It looked like the previous renter had been transporting their shedding pets as the seats were already stowed when the sales rep tried to talk me into taking it. Actually, he was quite apathetic about the whole situation and gave me a toll free number to call and cancel myself since I booked through Kayak.