Pros: We arrived 12min after the stated time on the reservation and the doors were locked!
Cons: It would've been nice to know that the place closed at 12 and that even though the reservation said to pick up at 12, we should arrive by 11:30. Had to drive an extra hour and a half to get another rental that day and paid $150 more.
Cons: Cleanliness of car and features of car could have been much better. When I raised these concerns upon return I feel they were brushed off.
Rude Staff, Nasty Smelling Car
Cons: The staff was rude from the beginning. Then they gave me a car where people had smoked in, and it stunk so much. I asked for a different car. They didn’t allow me to get another one. They weee just terrible. I like Hertz, just this location and staff are nasty and not friendly. Customer service isn’t what it used to be.
Pros: Pickup was great! No waiting and Hertz employee was very helpful and friendly!
Cons: VERY long line on Sunday when we dropped off the car so we had to wait for a long time to drop off keys which only took about 5 minutes! Hertz employee was very efficient but her having to go out to each car that was being rented extended the time those of us that were only dropping a car off had to wait. Should be a quicker way to drop off a car.
Cons: Even with a map I couldn't find the place. The Villages have only two small Hertz signs, one in front and one behind the building. I drove around the square three times and finally asked two Villagers for directions. I turned in the car with one minute to spare.
Cons: Office crowded only 2 people working had to wait to get waited on..
Pros: The ride, gas mileage,
Cons: No back up camera, looking forward to PICTURE of car which showed a Ford and ended up with a Chevy. (Although ride was good). Exterior was pretty bad.
Not my go-to in the future
Pros: Car was comfortable and had XM radio
Cons: HUGE hassle getting the car because I didn't want their insurance and couldn't remember every detail of my info. Don't know what I would have done if I didn't happen to have my car nearby with my insurance info in it (usually I'm in an airport and would have been completely stuck). Rates were high.
Cons: Very limited signage for rental office. Took a long time to find it. Also no explanation about toll pass & if it was in place.
Quick and Easy!
Pros: I liked that it was quick and easy.
Pros: Nice Kia Optima. Friendly staff. Convenient location.
Cons: Very strong odor of cigarette smoke. Car gas light was on as tank was nearly empty. Price slightly high.
Other suppliers in The Villages scored
Where can I find Hertz car rentals in The Villages?
Top tips for renting a car from Hertz in The Villages
- 25% of our users found rental cars from Hertz in The Villages for $29 or less
- Book your rental car from The Villages in Hertz at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Hertz in The Villages are around 54% cheaper than other car types, on average