Book Hertz car rentals in Venice

Reviews for Hertz in Venice

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Traveler rating

Excellent

6

Good

4

Okay

9

Mediocre

3

Poor

0

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car was cleanfriendly staff

car availablecar was dirty

rented a carlocation was closed

pick up and dropwrong location

3.2

Cons:The car was filthy - seats stained, had half eaten food between seats, dirty plastic cups and used tissues int the car. It is clear the van had been used for commercial purposes, it was not fit to be used for a family vacation trip. I had to wait an hour for the car from when I arrived which made it clear it wasn’t ready and they tried to clean it a last minute, maybe even put the back chairs back in as the middle row wasn’t fitted well and the seats rocked a bit. Also the power outlet didn’t work so I couldn’t charge my phone for using as a GPS. It was very disappointing.Reviewed Oct 17 2019

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4.8

Pros:We had a brand new car; obviously it was in good condition so that was nice.Cons:We waited over an hour after our scheduled reservation time to get the car. We had carefully planned our itinerary and the late departure (waiting for the vehicle to be taken for fuel) messed things up badly. We ended up in rush hour traffic, which delayed our arrival in Tuscany and cost us extra $$Reviewed Sep 8 2019

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4.0

Pros:Car was spacious as neededCons:Car was dirty at pick up Drop off was not assisted by anybody since they open at 8:00am and I had to check in before then: there were Hertz people at the booth, they did not take care of drop off. Insurance was super pricy: almost 400 euros full coverage. They did not recommend Allianz one I didReviewed Sep 8 2019

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9.6

Pros:Staff were great both endsReviewed Aug 23 2019

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6.0

Pros:DRop off was unstaffes, nothing but a handwritten signon the door. had to call a number to get instructions on how to drop off. no dropoff lot or key drop off. was instructed to leave the keyys inside a mailbox between two buildings. Now iwas shcardefr $1556 extra ona pre paid rental that cost $200Cons:Dont rip people offReviewed Jul 28 2019

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4.8

Pros:Car was ok. Drop off was quick.Cons:Pickup took 3hrs in the fuckin airport because there werent enough people working on the desks. Just a nonsense wait in a hot area of the airport with nothing to eat or do.Reviewed Jun 12 2019

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5.2

Pros:Hassle with no one thereReviewed Sep 9 2018

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10.0

Pros:They helped us get to the nearest gas station to refill before dropping off.Reviewed Aug 17 2018

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4.0

PoorCons:La antencion del personal de HERTZ.Reviewed Jul 4 2018

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2.0

Misrepresentation of car capacityCons:Car was not as represented to hold 7 passengers and 5 luggage. We had to rent a second car.Reviewed Jun 27 2018

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2.0

Hertz? Never ever again!Cons:I booked 1,5 months in advance the car by Hertz. With pickup in Venice and drop off in Viterbo. I got a booking confirmation via e-mail. BUT! An employee in Venice office of Hertz unilaterally changed conditions of my booking and changed drop off office from Viterbo to Rome. I asked him to amend documents but he told that he has some problems with his system and cannot amend it. He printed me information about Viterbo office from his system and told that it's just small technical mistake and everything is fine. It was pre-Christmas time. No other car rental companies were open. No other opportunities to rent another car were avaliable. I called to Viterbo office (phone number on by booking and on the paper I got from Hertz employee of Venice office) on 03rd of January to confirm that they will be open next day to drop off the car. The person on the phone confirmed me that office will be open. BUT!! on the 4th of January when I arrived to drop off the car I was told that HERTZ closed office in Viterbo and I have to go to Rome. That employee in Venice just lied to me: it was not a technical mistake in his system, it was because Viterbo office planned to be closed. So it was a fraudulent representation of the customer which is a direct breach of customer protection legislation. I was in Viterbo office 20 mins before the rental time expires. It was impossible to reach Rome within next 20 minutes before the rental time will expire. Moreover, I had other plans for my vacation on that day and days further and these plans didn't include spend 2 hours driving to Rome and 2 hours returning back to Viterbo. HERTZ MUST INFORM me in advance that it changed booking conditions. I was avaliable to drive the car to Rome only on the next day. Hertz charged me for 2 additional rental days. Moreover, I had to pay for additional fuel. Moreover, I paid money for the train to return to Viterbo. Moreover, I spend almost the whole day of my vacation travelling to Rome and back.Reviewed Jan 12 2018

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4.0

Pros:The car was on timeCons:Not the car we order and not similar. We wanted 9 places came and we got 7 place car. The charge was 15 eu more. I would like to file a complain Erez BoozerReviewed Nov 24 2017

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• Has the Hertz rental car policy in Venice changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Venice?

  On average a rental car from Hertz in Venice costs $80 per day.

• What is the most popular rental car from Hertz in Venice?

  Standard (Fiat Ducato or similar) is the most frequently booked rental car type from Hertz in Venice.

• How many car rental locations does Hertz have in Venice?

  Hertz has 4 rental locations in Venice. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Marco Polo airport (VCE)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Marco Polo airport (VCE)?

  Yes