Pros: The staff was nice enough.
Cons: literally everything could have been better. The car we reserved wasn't there, so they told us they had to put us in a compact. We had a seven hour drive. At first, we got in the car since that was all they said they had. It was gross. The interior was grungy and the car had clearly been smoked in. Additionally, there were six or seven other vehicles sitting there that we could have chosen. We went back inside and asked why they weren't offered, and all they said was they'd give us six dollars off the rental. I told them to refund the trip and that we would go somewhere else. We ended up going to Avis a couple blocks away. Yes, it was more expensive, but I would rather pay more for what I want than less for the polar opposite of what I want or need.
Pros: staff was exceptionally helpful.
Cons: One soft tire. Should have been checked before releasing the car for hire.
Pros: The staff called two hours before our scheduled vehicle pick up time to tell us they had no vehicle for us and no options. I’m not sure how we could have gotten a reservation confirmation, but no car. It put my wife and me in a terrible bind, and not a pleasant experience.
Cons: If they actually had a car for us, or had declined our reservation due to no available vehicle from the start.
Pros: The staff was friendly and helpful, made it easy to pick up and drop off. Also liked the fact that I didn't have to go to the airport to get a rental, as well as its proximity to the Metro.
Cons: Gas tank was only 3/8 full, so had to make a stop for gas. Makes it easier starting with a full tank as well as when it is dropped off. Easier to fill it than figure out how much to add to get the 3/8.
Pros: The service at this location was great. In and out in 5 minutes. The price for the minivan could not be beat.
Gabriel did a tremendous job
Pros: Gabriel is the Hertz representative. He did a tremendous job of answering all my questions and providing a rental car that served my family’s needs. I upgraded to a luxury SUV and Gabriel identified a car in his inventory that offered exactly the options I needed. My family was anxious to get on the road and Gabriel expertly got us on our way in a few minutes. Gabriel was wonderful
Pros: The price was affordable
Cons: They charge deposit with debit cards! I was counting with the $200 deposit to spend on the trip.
Cons: I ended up not renting the car so I can't comment on the drop off location.
Where can I find Hertz car rentals in Vienna?
Top tips for renting a car from Hertz in Vienna
- 25% of our users found rental cars from Hertz in Vienna for $36 or less
- Book your rental car from Vienna in Hertz at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Hertz in Vienna are around 44% cheaper than other car types, on average