Pros:Price & previously assumed company reputation (later proved to be incorrect!)
Cons:Ford Focus; Car stank of smoke, had to buy wet wipes to clean interior, trash was under the seats, exterior was also filthy. On first day warning flashed to say oil change was needed, then engine started to smell of smoke. Garage visit showed that oil was below minimum, so we topped up and then looked to return to Hertz as we continued to get oil change warning. People on phone very apologetic, but staff at counter were not. we were given a tiny 3 gear Yaris instead, luggage did not even fit in trunk, no central locking, bad air con. Staff at counter very rude. We asked for car equal to Ford focus, which we paid for, eventually after 50minute wait we got a Kia Soul, still had tiny trunk but at least had more comfort and decent engine size. I was very disappointed by the whole experience. You would think if you brought back a car because of engine trouble (never mind the total lack of cleaning), that due to the inconvenience you would get a decent apology and exchange car. Instead we were made to feel like we had inconvenienced Hertz. My sister went on to NY after CA and she chose Budget to rent car due to this experience.