Book Hertz car rentals in Sacramento

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Reviews for Hertz in Sacramento

  • All reviews 100%
7.0/10 Good
Based on 180 reviews
  • 6.9
  • 6.8
  • 5.6
  • 6.1

Recent reviews

Most recent
    2.0 Poor
    Full-size
    Jul 20 2017
    Hertz at Sacramento was unable to provide service in a reasonable time
    Cons: When we arrived at Sacramento Airport to pick up our rental from Hertz on July 14, the line at the Hertz counter was well outside the grid and overflowing down the hall. The line was not moving. Their appeared to be a shortage of staff at the counters but customer conversations were taking an unusually long time. While my wife waited in line, I went to the Hertz Gold counter (I am a Gold Member) the woman there told us at first that they didn't have enough staff to help me accelerate getting a vehicle. Later we were told that since I booked through a third party my Gold status wasn't applied to the reservation. We returned to the line and made almost no progress. After more than an hour it was apparent that our wait would likely be at least another hour. Since we had deadlines to meet, I went to another companies counter and rented a car from that company. I later called Hertz to cancel my reservation.
    8.0 Good
    Full-size
    Jul 19 2017
    Pros: I was able to rent a car at this location and then drop it off in my home town of albuquerque.
    Cons: It was a bit of a scramble at the window to find me a car that could leave the state. Had to "step aside" while this was handled.
    4.0 Mediocre
    Intermediate
    Jul 19 2017
    Pros: car was ok. drop off was good and quick
    Cons: The picking up the car at the airport counter was a disaster.There were two reps at the counter. It seems they would call in to someone to get the car ready and get it dropped off by the side of the building. They already had people in front of me waiting for a car. Till that time everything was at a stand still. Though there were just two people in front of me, it took about 20 minutes for me to get to the counter, and from there it got worse. I had ordered a mid size. They didn't have one. So instead of immediately giving me an upgrade they called in someone to get a midsize car ready. That didn't work, they tried a different car, and then another person came in and said that one is already assigned to someone. Finally after about another 25-30 minutes they gave me an upgrade car (which I didn't want because of worse gas mileage) but I wasn't going to wait anymore.
    10.0 Excellent
    Standard
    Jul 19 2017
    Pros: Great gas mileage

Where can I find Hertz car rentals in Sacramento?

1025 16th Street, Hertz car rentals

Address

1025 16th Street

Phone

+1 916 448 2228
Hertz