Pros:Great price through CarRentals.com (booked via Kayak), great car, and a really good experience except for pickup.
Cons:On the morning of my reservation, I called a few hours before the reservation was supposed to start to ask if I could pick up the vehicle early, which it was not. They called back a little while later, still before my scheduled pickup time, to let me know the vehicle was now available, but at that time I was otherwise engaged, so ended up not needing an early pickup. I showed up a few hours later, still early in the afternoon, only to find my vehicle had been given away and there was no other option except for a cargo van; I had a total of (4) passengers, so this would not work. They eventually found an available vehicle at another Hertz location, so paid for a Lyft to take me there (about 20 minutes away). To make up for my inconvenience, they covered all the gas I used on the rental (just over two days). I'm glad they made it right in the end, but I don't understand a business model that gives away a vehicle from a confirmed order to appease pop-up demands. Almost no other industry could get away with that without huge issues.